Game Screen Keeps Going Black During Missions

[PrincessBubbleButt]

I hope I'm posting this in the right place.

 

I've been having a recent issue where during missions my screen goes black and I can't see anything? Hitting ESC does nothing, tabbing out and back into the game doesn't help. The mission will keep running, I can walk around, attack, use my abilities and I can hear everything going on real time but I can't complete the mission for obvious reasons.

 

It only started happening with the most recent updates and it's becoming frustrating because I can't really complete any missions. Setting the game to play solo helps delay it some but it still black screens when I don't select solo and end up running a mission alone, with the party open. Messing with the game settings and resetting them to default hasn't had any noticeable effect either. I haven't made any changes to my PC either.

 

I'm not sure if these specs will help

 

Operating System

Windows 7 Professional 64-bit SP1

 

CPU

Intel Core i5 650 @ 3.20GHz 32 °C

Clarkdale 32nm Technology

 

RAM

8.00GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)

 

Motherboard

BIOSTAR Group T5 XE (CPU 1) 22 °C

 

Graphics

SMS23A350H (1920x1080@60Hz)

2047MB NVIDIA GeForce GTX 660 (EVGA) 26 °C

 

Storage

149GB Western Digital WDC WD1600AAJS-00L7A0 ATA Device (SATA) 30 °C

465GB Western Digital WDC WD5000AAKS-00V1A0 ATA Device (SATA) 27 °C

 

Optical Drives

ATAPI iHAS124 Y ATA Device

DTSOFT Virtual CdRom Device

 

Audio

Realtek High Definition Audio

[Alex9-3-9]

Do you have the same problem with other games?

[Frawg]

EE.log is located in %localappdata%\Warframe

dxdiag.txt is generated via an exe: %systemroot%\System32\dxdiag.exe (run it, let the green bar load, click 'save all information')

 

create a ticket at: (Only need to submit one; DE has a full internatiol linguistics team)

(English) https://digitalextremes.zendesk.com/hc/en-us

 

Describe your problem, attach the files, submit.

 

Make sure that you  you run both dxdiag and Warframe with your Nvidia card (If you have the ability to run things on the intel graphics that your i5 supports) (Doing so is in the graphics control panel, and something like application profile; if it exists in the list, check it, if it isn't, locate the .exe of the thing)

[PrincessBubbleButt]

Do you have the same problem with other games?

It only happens with Waframe. I can run Skyrim, Saints Row 4, Payday 2 and L4D2 with no issues.

[PrincessBubbleButt]

Make sure that you  you run both dxdiag and Warframe with your Nvidia card (If you have the ability to run things on the intel graphics that your i5 supports) (Doing so is in the graphics control panel, and something like application profile; if it exists in the list, check it, if it isn't, locate the .exe of the thing)

I followed your instructions, thank you

[BrazilianJoe]

One thing which helped me make my system stable again was to to a hardcore driver reinstall. 

 

It's not just a 'download latest version and run' procedure. 

 

The exact procedures depend on your video card (AMD, Intel, Nvidia) brand. 

 

You can find tutorials over the internet, but it usually involves: 

 

1) Uninstalling all apps/drivers from the video card maker.

2) Opening the Device Manager and choose "uninstall" for the video card device.

3) Booting into Safe Mode

4) Removing C:\AMD or C:\Nvidia with everything inside.

5) Removing all video card leftover folders on C:\Program Files, C:\Program Files (x86), %ProgramData%, %appdata%, %localappdata%

6) Cleaning up registry entries for the video card., usually in HKLM/Software and HKCU/Software.

7) Rebooting into normal mode.

8) Reinstalling drivers from scratch. 

 

THESE ARE NOT COMPLETE INSTRUCITONS. Search for a tutorial on the internet. Improper management/deleton of system files, drivers and registry can permanently break your system requiring a full OS reinstall. 

 

Before doing any such thing, scanning the disk for errors, defragmenting and checking the system for viruses/adware is always recommended. 

[scavenge]

One thing which helped me make my system stable again was to to a hardcore driver reinstall. 

 

It's not just a 'download latest version and run' procedure. 

 

The exact procedures depend on your video card (AMD, Intel, Nvidia) brand. 

 

You can find tutorials over the internet, but it usually involves: 

 

1) Uninstalling all apps/drivers from the video card maker.

2) Opening the Device Manager and choose "uninstall" for the video card device.

3) Booting into Safe Mode

4) Removing C:\AMD or C:\Nvidia with everything inside.

5) Removing all video card leftover folders on C:\Program Files, C:\Program Files (x86), %ProgramData%, %appdata%, %localappdata%

6) Cleaning up registry entries for the video card., usually in HKLM/Software and HKCU/Software.

7) Rebooting into normal mode.

8) Reinstalling drivers from scratch. 

 

THESE ARE NOT COMPLETE INSTRUCITONS. Search for a tutorial on the internet. Improper management/deleton of system files, drivers and registry can permanently break your system requiring a full OS reinstall. 

 

Before doing any such thing, scanning the disk for errors, defragmenting and checking the system for viruses/adware is always recommended. 

 

Why would anyone do that if every other game BUT WARFRAME doesn't do that. Exactly.

[hatertot]

I'm having the same issue, it's getting really frustrating.   I've got an MSI GeForce 660 as well.  

 

edit:

 

I've finally thought to do that thing you're supposed to do in these situations -- disable all unnecessary services and background apps you do not absolutely need.

 

Turns out that fixed the problem for me.  It must have been Malware Bytes or something.   

Edited March 1, 2015 by hatertot

[BrazilianJoe]

Why would anyone do that if every other game BUT WARFRAME doesn't do that. Exactly.

 

Because it has a good chance to improve stability and frame rates. 

 

I'm not excusing the engine's faults. Other games may have an occasional glitch but gracefully recovers, and there are instances where Warframe does not, that must be improved. 

 

But between not playing the game at all or making a procedure which will improve your system overall, also helping the Warframe instability in particular, I take the latter. 

[scavenge]

Because it has a good chance to improve stability and frame rates. 

 

I'm not excusing the engine's faults. Other games may have an occasional glitch but gracefully recovers, and there are instances where Warframe does not, that must be improved. 

 

But between not playing the game at all or making a procedure which will improve your system overall, also helping the Warframe instability in particular, I take the latter. 

 

I have 0 problems with the newest driver in all the other games I'm playing, why would I want to go back to an older version? Exactly.

 

It's up to DE in my book, I don't mind waiting for another 2-3 months, I just went big into Robocraft lately.

 

My system is VERY stable aslong as I don't touch WF.

 

Just kinda sucks to miss out on content but oh well, it's just a game.

Edited March 6, 2015 by scavenge