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issh0man

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Posts posted by issh0man

  1. 5 hours ago, Skadedyr said:

    Could you add that for a refund you have to put a support request under the "Billing -> Payment/Purchase Error" tab and put "Sari Syandana Refund" in the title.

    If you don't put it under those tabs it can take quite a long while before you get a refund.

    done! :) thank you.

  2. bumping this because DE really needs to know that we're still unhappy with the outcome and their current resolution.

    this compromise doesn't give us what we originally paid for, while yes i'm happy something was done at all, it's still not what i shelled $7 out for. 

    please give us the option to have the wings reverted to when they were bugged, give us a toggle feature, a second syandana, whatever is best, just let everyone be able to pick and choose how they want the wings to be. the wings closing in missions doesn't fix much as we're in a mission probably 90% of the time, i won't get to see my wings open and as they were from the beginning.

    please hear us out DE and give us a toggle or a second syandana.

  3. definitely have support from me! haha

    i really hope they give us a toggle or give us a reverted version. i don't want to refund in hopes that we get what we thought we were paying for, but at this point it doesn't look like its going to happen. :/ it's really disappointing, i wish they'd listen to us but i get the feeling they're very set with how it is currently.

    i do think having them open in the preview again is misleading as they'll close once someone enters a mission and they'll not be frustrated since that's not what they thought it was.

    i just feel that the best solution is a toggle feature or 2 versions of the syandana, this way everyone is happy. it might require extra coding but happy customer base >>>>>> coding

  4. 3 minutes ago, Cat__Nap said:

    People have already gotten refunds for it either when it was bugged and defaulting to wings open or now, post-second-fix. They're obviously willing in this case, at least.

    i'm really hoping that at this point they just give us a toggle option, that way everyone is happy. people who want them open can have them open, people who want them closed can remain closed. i want to ask for a refund, but at the same time i want to see what happens. :( i'm so bummed haha.

  5. 7 minutes ago, Ry0uSh1n said:

    I knew as much. Given my finacial institution will allow me to do a chargeback 2 years back, I might as well get every dollar back.

    ugh u___u so even if they don't change it whatsoever we can't get a refund or we get locked out? that's bogus.

  6. 5 minutes ago, Damaind said:

    Perhaps the should have 2 variations of Wing like syandanas going forward. I KNOW there will be more wings in the game since the Sari is such a hit, this is something that should be ironed out and set in stone before we get more added to the game and have pointless flaming and arguments about what one should be what.

    Simple fix, they had it in the game for 4 days one way? now they have it in the game the other way? Release both as separate syandanas.

    Sari Syandana(Open)
    Sari Syandana(Closed)

    This way people can pick what they like. I'm personally not a fan of the response they gave where there gonna make it default open on non combat tilesets and have the bullet jump open on combat tilesets. I like them open and I spend more time in combat tilesets, this also doesn't fix the fact that they are closed while in Titania's fairy form.

    exactly! either two syandanas, or a toggle feature. like it can't be ignored that the reason why people bought the syandana was because of the huge open wings, that's what made people buy it. it should be reverted to the way it was. :/ i had friends who don't even play the game who i showed screenshots to saying that they loved it!

    i just ughhh ;_; want my wings back

  7. 9 hours ago, RazorTip said:

    popcorn-blank.gif

    Folks raising a stink just because the cosmetic wings are working as they're supposed to, open when Bullet Jumping or Aim Gliding, or in other words, when in flight. Because, y'know, that's how winged animals use their wings to fly.

    It's just a cosmetic item, it's not game-breaking in any way, sheesh.

    i'm sure you'd be singing a different tune had it been an item you had bought. :)

  8. since i have made the comparison a few times, i figured throwing this together in mspaint could help others who see/understand better with visuals.

    with the sari syandana forcibly closed, it looks just as the other capes do but had a price tag of $7 and has a butterfly pattern. we bought it because it was wildly different from everything else, but now feels like a carbon copy of old syandanas.

    EcjJli2.jpg

  9. and also, just ignore those trying give us a hard time about being disappointed/upset! we bought something that, when previewed, had the wings wide open. when it's previewed, that's what it's expected/accepted to look like and that's why people bought it. people bought it because of the huge wide-open wings, not to look like a cockroach.

    many people are bringing up the clipart, yes it's closed in the clipart. the open wings would not have been able to show detail in the clipart and it wouldn't have looked as clean. saying that because it's closed in the clipart, we should have expected it to be closed is asinine. the valkyr prime clipart shows her with venka prime, does that mean everyone who gets her (by building, not PA) automatically gets venka prime? no, so what is in the clipart is different from what you actually get. what is in the clipart of the sari syandana is different from what we got and we were delighted! and it's what we bought, we bought it for the big open wings, not for what looks like plat-bought longtime syandanas that have been in the market for ages.

  10. And wow! I didn't except this thread to get any traction haha. Thank you for your support, I really hope they give us a toggle option because having them only open in my ship/in relays still leaves us with them being closed 90% of the time, the whole point of the game is to run missions, that's what we're generally doing, having them closed during then still kills the original intent of the syandana. 

    Please give us a toggle feature instead so that those who want it opened can have it open and those who want it closed can have it as such.

  11. 3 hours ago, [DE]Danielle said:

    Hey Tenno! 

    Thank you for your feedback on the recent Sari Syandana changes. To recap, 19.4.2 altered it's open/close functionality as follows: 

    • Changed Sari Syandana and Spitfire Syandana to be closed by default, but will open when Bullet Jumping or Aim Gliding. Appendages will now close after 5 seconds, during weapon fire, or when opening the menu. 

    The intent of these changes were related to functionality during combat, and the complaints that we received of the wings hindering visibility. Currently the wings are closed by default, but we understand that the overall appeal and cosmetic value of the Syandana is in its wings. It's a unique item with a unique function that is new to us, so we will be adjusting it in the near future to have the wings stay open by default in non-mission environments (Landing Craft, Relays, Dojo, etc.). 

    As always we welcome constructive feedback, and appreciate your patience as we work on improving this awesome Tennogen addition. 

    Thank you Danielle for your response!

    I and many others are happy that there will be a change, but a grand majority of us would really, really prefer a toggle option to just have them open permanently as they were before they were fixed. A toggle option seems to be the most agreed upon compromise, and the best thing to do. The open/close mechanism is already implemented into the game, a toggle option doesn't seem like it would require a lot of effort (meaning it's not going to take 10+ people to fix, not that anyone is lazy or anything like that!) and is the best option for players at this point.

    Please really consider a toggle option, I want my wings open permanently (of course not when aiming, bullet jumping, etc.) as nobody can visit my ship, and I don't hang out in relays. :(

    Again, thank you for your response, I genuinely hope that a toggle feature will be introduced so I can be an elegant butterfly once again. TT TT

  12. 10 hours ago, issh0man said:

    DE please change the Sari Syandana back, 90% of the people who bought it did so because it was open wings. Now it just looks like the other cape syandanas that have been around for ages, this one just has a butterfly pattern and cost $7.

     

    Not too sure why my thread about the Sari Syandana was deleted with 0 notification of doing so (imo it looks fishy). Multiple people in the thread were voicing their complaints about the syandana now being closed rather than open, and were requesting a toggle feature to have them open permanently.

    A lot of people are requesting them be open while jumping, or flying (Titania) but I still want to reiterate the fact that I and many others bought this syandana for the idle open wings. I had zero issues, it didn't block my menu, it didn't block while shooting, it didn't block anything for me and that seems to be the case for a lot of people.

    DE please give us back our wings, give us a toggle feature so we can have them either open or closed, I didn't pay for an overpriced Bombyx, Foxglove, Izavara, Nelumbo, or Sami syandana.

     

    EDIT: the post was moved into a different subsection of feedback, i've not posted much in the warframe forums before, so was caught offguard by the "no permission" message. ty DeltaPhantom for clearing this up. :)

  13. 23 minutes ago, -CG-CaramelSquid said:

    Just adding my two-cents into this as well, I agree with this entire thread that there needs to be some sort of toggle or switch.
    At the moment, it's a waste of $7.
    Shame, I really enjoyed the beautiful butterfly wings while they lasted. :(

    thank you for adding! i sincerely hope they're listening and that they actually do something about it because what they've given us is most certainly not what i paid for. :/

  14. 7 minutes ago, CrazyKavatLady said:

    I get that there's fine print on tennogen purchases that says they can't be refunded but surely that can be overlooked in the event that the item itself ingame changes in a major way? Because that's exactly what happened. It's basically bait and switch (not intentionally, obviously, but thats how it's ended up for a lot of people unfortunately). 

    i get the unfortunate feeling that it won't be refunded no matter what. :/ and tbh i'm really sad since i really loved that syandana lmao. part of me wants to make my own and say that under no circumstances other than shooting, opening up menu, etc. should they be closed.

  15. 7 minutes ago, CrazyKavatLady said:

    Definitely feel like I've wasted money on this now :( it looks kinda stupid closed in my opinion, looked better open. 
    Please DE, give us a toggle for this Syandana!

    i'm...extremely disappointed honestly. people bought it specifically for the open wings, that's why i bought it, that's why 90% of the people in this thread bought it, and now it's just a waste of money. :( i think it looks stupid closed too, it looks just like the other capes that have been available for ages, this one just has a butterfly print.

  16. "Changed Sari Syandana and Spitfire Syandana to be closed by default, but will open when Bullet Jumping or Aim Gliding. Appendages will now close after 5 seconds, during weapon fire, or when opening the menu."

    So...they were supposed to stay open?? ffs, just change it back, people bought it for the open wings not for them to be closed constantly.

  17. 1 minute ago, Lokime said:

    I submitted a complain to support and linked this thread. Let's hope DE gives us a toggle, or at least let us refund...

    here's to hoping something happens. :/ i really hope they give us a toggle because it really sucks! i went back to using the maharliqua syandana on valkyr but it just doesnt have the same feeling :( i'd definitely prefer a toggle over a refund.

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