(XBOX)I love Kubrows

I’ve been trying to figure out when the Duviri/10 year anniversary merchandise from the warframe store would ship. They both still say August of 2023 as the expected shipping date, and are still shown as preorders. I’ve talked to support a few times since September but haven’t been given any information save that they could cancel the order if I wanted. I was curious if anyone else that preordered them has talked to support and gotten a response that has any information as to when they might ship or if they’ve dealt with something similar in the past through the official store and could spit ball how long it might take. (I know this has nothing to do with warframes as the tag states, it won’t let me post without choosing one).