to make a long story short: i lost control of my email. Basically the company that was my mail provider has a policy that after 6 months of not logging in the mail can be reassigned to someone else and I'm pretty sure that happened to my mail address. i sent a ticket but I'm not sure if that will help. i can identify myself with my ID and hope thats enough. Anyone else here who had a similar scenario? how did it go? were you able to transfer you account to a different email?