Speaking of chat... some thoughts after playing as new player recently.
There NEEDS to be a New Player chat channel that is visible both in and out of mission similar to Council chat. Sometimes new player get stuck in a mission and need help but no way to ask because they're soloing or everyone else in mission is also new.
Recruit, Trade and Region chat should be default to off for new player. Clans/Mission recruiting for noob levels can be done in Newbie chat. At MR 2, player should get an inbox message explaining how to turn chat on/off.