(NSW)Enso
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Posts posted by (NSW)Enso
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Thank you Helen, this is a far better response than what we've had previously. The bundle does go a long way to begin to win back player confidence (at least subjectively) so thank you for that. It was also good to see Steve mentioning the situation on Twitter giving it a but more visibility. You have a lot of very confused players here, on reddit and in game, with these threads being in the bugs section. Anyway, TLDR thank you for a proper response to the issue, it's much appreciated.
For the sake of transparency given the far fairer response, I logged in just now and still had my Repala equipped, I'm not sure if it's because the rollbacks are being phased or if the program missed it because of the intended reparation gift.
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9 hours ago, (NSW)Queen_Kiripatra said:
Some of you are going way overboard with this. My entire look from head to toe is tennogen, so I'm really annoyed too, just as mad as everybody else. But this is a legal matter at this point.
It's not up to DE whether we can keep our stuff until it's licensed. Yelling at them that we should get to keep it is childish and stupid. It's out of their hands. DE legally cannot sell other people's artwork in game without the licensing, and while they do technically co-own the artwork, the licensing contract for most of the tennogen didn't yet apply to switch so they didn't have the right to distribute it on our platform. Your feelings and outrage don't matter when it comes to the legal side of things and all DE can do about it is what they're already doing: apologise to us for their mistake, rectify it and get the licensing as fast as possible so it can all be repurchased.The people taking it "overboard" are most likely the same people who have spent a large amount of money on something digital only to have it unlawfully removed and have been "compensated" with a relatively useless digital currency and a "oh oopsie sorry our bad" and the somewhat slim hope that some not all of the items may one day be licensed and returned to this version of the game and are therefore easily allowed to voice frustration, disappointment and sadness.
Plus let's not go into a purely legal discussion on this. Yes they aren't allowed to sell IP they dont own GOING FORWARD. Similarly they aren't actually legally entitled to remove something from the possession of someone who has bought and paid for something entirely in good faith who is not aware that the person selling such item was not entitled to sell the item. If you want to get technical on it, it in the real world not digital lala land that matter would require the owner of the IP to make an application to court known as a 'spoliation application/mandament can spolie' to remove the item from a bona fide possessor who temporarily actually holds a stronger legal right, so the rollback isn't legally sound either.
Finally DE Helen's response actually echoes the position I stated earlier, this isn't a "licensing issue" per se, and most people who dont understand legal process are being misled. Licensing takes a few days at most. The hold up is because of a commercial negotiation on compensation (i.e. profitshare) not a licensing discussion which is why it is taking long and may not happen.
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34 minutes ago, chaotea said:
Probably feels like a bigger kick in the face for the people who made it and didnt get any money.
Then suspend further sales in the store and pay them the money owed for sales which have already taken place. No one here is advocating for the content creators not to get paid what is due to them.
Reversing sales for players who made purchases in good faith and refunding with a digital currency is unethical at best. No one hacked anything or found an exploit, the items were for sale in the armory along with everything else. They should have hotfixed this weeks ago if it was an unintended bug or at least made a statement to tell everyone not to make any purchases.
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4 minutes ago, (NSW)NeonNebula said:
This. This is the real problem. That “licensing” excuse they’re giving us is complete bull.
I've edited the paragraph now to emphasize the point but yes, it still stands.
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Sorry Reb and DE but frankly this is absolute nonsense and be prepared for a massive outcry and some serious blowback from your Nintendo Switch playerbase.
I agree with many if not most of the comments above, in fact too many to quote in this post at this point.
Firstly, I too have spent literally thousands of ZAR on plat purely for the purpose of purchasing tennogen cosmetics. Frankly I echo the player above in that if you do decide to persist with the course of action of undoing sales I want my actual cash back and not the platinum as I have no use for that much platinum in the game as it currently stands and much less motivation to purchase anything from the store since apparently it can just get taken away on a whim regardless only to be replaced with a currency that has no use outside of the game. If I walk into a store to buy a jacket and do so I dont expect the store to arrive at my house say "oops we shouldn't have sold you a jacket" take it away and say "here's a receipt for a pair of pants though", if I wanted pants I would have bought those and not the jacket.
Over and above my now lack of motivation to actually spend money to buy plat for cosmetics, my motivation to actually play the game is now being heavily affected by your treatment of the NSW playerbase with these types of issues.
When I discovered the items for sale on the arsenal on literally the day of the last update, I like everyone else was super excited. I even joked that maybe it was unintentional and you would take it away the next day. BUT that was before you left it there even over many hotfixes where they could easily have been removed.
Frankly I agree with the poster above, the items have been available for purchase in the arsenal for a month or more now, if this happened within days of the update we would have bought the it's a loophole bug argument. To remove them after more than a month with the same claim is ridiculous.
Beyond that, we now know that the files are actually in the game and are just being withheld from us which leaves an even worse taste. If it was truly a licensing issue they wouldn't have been coded in in the first place as that in and of itself is unlawful.
Frankly to call it a loophole is also crazy. How would any of us know without a word from you that this is a loophole? On the Switch the arsenal is a far more reliable place to purchase cosmetics than the market store itself which is an absolute mess to navigate and is often not updated properly on the NSW.
In addition to all of the above, I am an attorney in real life so understand these procedures, and honestly this excuse doesn't hold water. The Switch version has been out for months now, Canada is a fully functioning first world country, there is absolutely no way that a licensing procedure for a relatively small amount of items and artists would take months to put in place. It's literally no more than a two paragraph addendum to a pre-existing contract adding the NSW as a platform and recording the commercial terms. Even then in a situation like this it's nothing that a written undertaking with the artists and payment to them of their fee wouldn't fix. Besides the chances of the artists who have already consented to their work being put on the other consoles refusing you permission to release them onto the NSW is minuscule at best. I will literally gladly draft the addenda and conduct the negotiations on your behalf pro bono.
I mean, to make it worse even the items that WERE promised to be released with the last update aren't there.
Frankly and I'm sorry to throw shade on this but the licensing excuse being given to us regarding the staggering of the Tennogen release to us and worse mow, the removal of already available items is nothing more than a red herring designed to keep up a we're good guys looking out for content creators facade. In truth your actions point more towards a strained commercial issue on profitshare or something similar between yourselves, Panic Button, Nintendo and the content creators since the game is published by third parties and plat purchases are done through a third party rather than from yourselves directly the pie is now smaller and more spread out and everyone wants a piece.
I love this game, I really do, I've put over a thousand of my very precious hours into it since its release, I think it's a miracle that it's on the NSW at all and have forgiven all of your past teething issues and defended you on multiple occasions across multiple platforms. This one I cant let got. It's killed my and many others motivation on a large scale, severely harmed our trust in you as a company and as a service provider and has left an incredibly bitter taste ik the mouth.
At the very least dont reverse the sales which have already taken place, provide the artists with an undertaking that they will be duly licensed and pay them their fee for the work. In the time it would take you to remove the items and return the plat you could rather take this course of action and save face with both the player base and the artists themselves.
EDIT: this is becoming a but of a TLDR post but please dont insult our intelligence, just looking at this thread it's clearly more than "a few dozen instances per item". And to echo a poster below I'm pretty sure your own Nintendo stream has used or had players hang around with some of these items... so yeh it's hardly a newly discovered "bug". Plus in the case of the Repala in particular it was promised to be coming during your Reddit AMA in the comments, how would any of us know it was a "loop hole" to release these items and not something intentional.
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Yaaay been waiting for this post! Not surprised the cert build took a bit longer, tbh I'm impressed you guys managed to create a build for the new higher graphic quality stuff on the Switch at all.
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25 minutes ago, [DE]Helen said:
Today's Hotfix included two changes that will improve stability on the Orb Vallis! More to come:
- Optimized significant performance deterioration when talking to Vent Kids on the Orb Vallis; this was most noticeable during the initial dialogue when starting a K-Drive Race.
- Fixed certain Transmissions encountering a script failure
Thank you Helen, let's hope it improves things, much appreciated!
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15 hours ago, [DE]Helen said:
Thank you for your patience, Tenno! Today, we launched Buried Debts: Hotfix 2, which included a fix for a crash related to the Coolant Raknoids. We'll continue to improve stability in Orb Vallis in future hotfixes!
Hi Helen, I hadn't turned on notifications for this thread by mistake despite starting it, thank you very much for looking into everything, and thank you everyone for coming forward as well!
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I crash probably 2/3 of the time trying to go from Fortuna to the Valis, it's impossible, its basically a gamble everytime I want to go out to try a fracture etc. It's quite unbearable, DE is this a known bug that's being worked on?
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11 hours ago, (NSW)ohgodzilla said:
Did you madmen sneak in the console tennogen??? Cause it looks like you stealth dropped the console tennogen in here and I'm estatic
REPALA IS INNNNN
Shhhhhhhhh!!! I spent SO much plat last night on Syndanas and skins incase it was a bug, managed to get almost everything I've wanted till I ran out still a few things I'm eyeing though. I really dont want them to patch it out if it was!!
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DE... please, literally the only thing it will take for Baruuk to look like the badass he is, is to remove the weird little pencil mustache on his default helmet... Please? (I wont even go into the lampshade alt helmet)
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This is going to be a question from a weird angle on this but did the mission complete successfully? I have some friends WITH WF but they barely play and are brand new, ideally I would like to complete the challenge with minimal risk of PUG players etc. If I ask them to log on, taxi them to Gabii and just let them hide somewhere and AFK for an hour (I'll end up spending the whole mission reviving them otherwise) while I solo it will I still get the mission completion or will it not count with them AFKing?
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Hi, still having issues with the Zenistar not launching its disk on charge attacks (this is probably worse since WF has now been on the Switch for a little over 100 days so I'm sure more people are using the weapon and have been looking forward to for some time.) also the hotkey for switching to melee no longer works, only quick attacks.
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Still having the Zenistar not throwing out its disk issue, still have the operator switch glitching controls and now cant actually switch to melee the hotkey isn't working and the option isn't in the customize options anymore?
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having the same issue, its a real problem, swap out, swap back try cast ult and all it does is change weapons
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no I'm getting this too with the Zenistar. Over and above that the Zeni disk throw still isn't working.
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This is so great thank you very much! didn't expect us to be on parity with the other systems so quickly!
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On 2019-02-26 at 5:36 PM, (NSW)Treefreak said:
Yes I'm also Having this issue too, I'm missing a few accessories and cosmetics.
Hey man, strange, should have been fixed by now? maybe send through a support ticket?
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Personally would love this. Given that its such a relatively under-powered system one of the few benefits the Switch has (other than portability) is it's versatility (as displayed by DE and PB with the gyro aiming) its touch screen is definitely a feature that should be utilized.
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16 hours ago, (NSW)Kokojo said:
Same problem for me, I've already logout and in, still not changed to this glyph
Same here, in game I'm using the Chroma prime glyph with the black background.
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Hi, just reporting that I seem to have a 50/50 chance of crashing going into Orb Valis from Fortuna, it's worse when I play on the NA server vs EU server so it's now a choice between population and crashing essentially. Not sure if anyone else is having similar issues?
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16 minutes ago, (NSW)NeonNebula said:
Yup console Baro (Switch, PS4, Xbox) is 3 visits behind PC. Today we’re getting Primed Slip Magazine, Primed Target Cracker, Primed Ravage and Primed Fever Strike.
Ah man, thanks for the heads up, I guess Primed Target Cracker and Primed Fever Strike (maaaaybe Primed Ravage) are better than bane mods at least 😞
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On 2019-01-17 at 7:27 AM, (NSW)NeonNebula said:
From what I’ve read and seen so far PC and consoles typically get the same items. It’s just that Baro on consoles (PS4, Switch, Xbox) is 3 visits behind PC so we usually always know exactly what’s coming. For example, I know what Baro will be selling in his next visit because it’s going to be the same items he sold on his 12/14/2018 visit on PC.
Edit: OP I’m sure were were supposed to get that Tigris skin since it’s the only one that’s missing. Maybe a bug or they just forgot to add it, not sure what the process is here so I don’t know what it could be.
3 visits behind??? Noooo I though it was 1 or 2, so in all likelihood we'll (NSW players) have to wait for 6 weeks to get Primed Continuity? damn was hoping it would be there today:( (and no I'm definitely not buying it from scalper selling it at 500p - 600p a piece atm.
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Just incase any of the Nexus app devs are reading this I'm hopping on the bandwagon, probably the biggest thing I would like to see is a clan research tab. I really love the Foundry section of the App and it would be really good to be able to micro manage my clan research (i.t see what needs contributions, when certain research is finished, being able to purchase bps etc etc
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Nightwave + alerts removal feedback
in General
Posted
@[DE]Rebeccathank you for the heads up on the holding challenge, I have a fortune of plage parts I've just been sitting on and not crafting or playing with properly just because of this challenge, the same goes for ayatans which snt great because actually need he endo. I do note you added the proviso of "this season" so does that mean it's still worth holding on to parts and not actually playing with things incase the challenge comes back in future seasons?