There seem to be a lot of people on here confused about why a lot of us take issue with this Heirloom collection and the pricing/FOMO practices surrounding it. There have been a lot of good points raised and even I posted earlier outlining several major reasons this business practice is predatory and unfair.
That said, I want to make some additional points. By no means are these the only issues, but I think the following are worth mentioning for those who struggle to empathize, in the hopes they might at least see how this situation could upset folks:
This Heirloom collection is touted as a "thank you" to players who supported the game over the last ten years. They aren't selling it at random, they're very clear about it being a way of "saying thanks."
So, to address the monetization issue: If someone can say "Thank you!" to me and my only available response is "no, I can't afford that right now" then they weren't really saying thank you at all.
To address the FOMO issue: Even if you're of the opinion that FOMO practices aren't problematic (they are and always have been) you should be able to see a little tone-deafness in calling something a "thank you" for ten years of support but charging new money and only keeping it available for a limited time. Certainly when you consider that is an arbitrary decision they never had to make.
To simply dismiss it as "businesses need to make money" is to ignore the label DE themselves has tried to put on it. So it seems weird to have a problem with people calling them out for trying to put a different label on it than that.
I'm genuinely one of the old whales in this game, if I wanted these skins I could buy them. I don't because the practice is predatory.
Also worth noting, if your response to these complaints is "just don't buy them, just don't play the game, quit complaining etc." just do us a favor and take that energy, apply it to your need to gripe about our opinions on this post and make that same choice; stop engaging here and go enjoy your cool new skins. You're a hypocrite if you're taking to this thread just to complain about people complaining. Not that you didn't all already know that.