Hi tenno,
I'm looking for some support or ideas to solve the situation I'm in.
tl;dr: I migrated to PSN, was banned on PSN, returned to PC, started again on Xbox and now I cannot merge my accounts. I talked to support and they told me no exceptions.
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Years ago, I was playing Warframe on PC, but my graphics card was really bad and I had a PS4 in hand, so when they opened the PC to Console migration, I rushed in and abandoned my PC account and started playing on my PS4.
Years later, I sold my old PS3 without unlinking my account on the PSN website, so I got banned from PSN when that person decided to do some illegal things with the PS3. I lost all my games and also all my progress on Warframe since the migration. I returned to the PC and kept playing for years…
When the pandemic started, I decided to start a fresh account on my Xbox to test how the game treated new players on Warframe and looking to the future, I started farming the things I didn’t have on my main account.
Last year, they announced the Heirloom Bundle and the cross save, so I was very excited and bought the Heirloom Bundle on my Xbox and prepared my Mag Prime to join his mate Frost Prime on PC when they get together at last with cross save…
In December, they opened it and then I found out that I couldn’t merge my accounts because of that one time I migrated to console.
I contacted support, telling them the whole story, and they told me that there are no exceptions to the rule. They also told me that accounts cannot be merged, so if I want to merge my Xbox account, I have to merge it with another PC account.
So either I lose one of my accounts or I end up with two accounts.
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Any ideas on how to solve this issue?
Thanks in advance fellow tenno.