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[DE]CoreyOnline

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Everything posted by [DE]CoreyOnline

  1. We are releasing an update this Wednesday (Dante Unbound) that specifically addresses the missing prompt(s) on touch controls. Thank you!
  2. Hello Tenno, touchpad functionality is not supported on iOS across various titles https://forums.developer.apple.com/forums/thread/741745
  3. Not yet, Tenno. This feature is on the way, however touch interface has yet to be finalized. If you have recently purchased Decorations that you hoped to place on Mobile, please file a ticket at support.warframe.com and explain your story! It should be no trouble taking care of you if you explain you purchased Decorations on mobile with the intent to aplpy them on mobile.
  4. Strange! Thanks for reporting this Tenno. Could you send along logs to help us get a wholistic picture of what is happening on your end? You can DM a google drive link on the forums, or send them to support by going to support.warframe.com Instructions here: n
  5. Thanks Tenno! We've seen this report and have a few small changes to the touch UI coming in Dante unbound which may help with this. Bullet Jump virtual button will be slightly moved. More info in the Wednesday patch notes!
  6. Sorry to hear it! Could you send us logs by tapping the very top of the screen on the launcher / install page? It doesn't matter if it says Update Available, it should still let you download your logs! Here are more instructions:
  7. Hi Tenno, what kind of phone are you playing on? If you are on an iPhone XR for instance, unfortunately Duviri will suffer performance issues. This is why we show players on low end devices a "low memory warning" pop up before they enter open landscapes: low memory does not refer to iPhone / iPad storage but RAM capabilities.
  8. Hello Tenno! We looked into this and believe there is a misunderstanding. You received one of the classic 75% off Market Purchases coupon that existed on Console (and iOS now)! If you were originally a PC player you are probably used to __% off Platinum Packs, which is not an option on Console & iOS. So for instance, Platinum was not discounted with your coupon, but items in the In-Game Market (Warframes, Weapons, Skins) would have had 75% off. I hope this helps!
  9. Hi Tenno! Are you still experiencing this? If so I may request your game logs, but not until you confirm it still says "update required" and won't let you in
  10. Hi Tenno, was this on iOS, or PC? Regardless, this strikes me as more of a question for user support, and not so much an iOS Mobile Bug (if I'm misunderstanding, feel free to clarify). You can get in touch with support by visiting support.warframe.com and writing a ticket. They may be able to look at your game logs and correct things if they can confirm an issue.
  11. Hi Tenno, mouse and keyboard are not officially supported for iOS at this time. Temporary workarounds include a gamepad / controller set up (which you mentioned not having access to), or completing the quest on another platform via Cross Platform Save! Thanks for your patience, and apologies for the inconvenience.
  12. Thanks Tenno, this is on our existing Known Issues thread at the top of this subforum! We aim to address this and several other touch control UI problems when we update for Dante Unbound! These UI issues cannot be resolved in a 'hotfix' and instead need a bigger CERT update, which is in the works and arriving with Dante Unbound!
  13. Hi Tenno, you're sure that you're on the latest iOS and on the App Store when you search Warframe, it does not say "UPDATE" beside the game's title? If you are up to date, it will just say "Open" If you are an update behind, it will say "Update" where my screenshot currently says "Open"
  14. Hi Tenno, thanks for the report. You should be able to lock on but you must first have to be looking directly at the enemy Dax for the UI to pop up. It is hidden while you are not looking at the enemy so as not to take up too much of the screen when a player does not want to lock on. Having said all that, we'll take note of the feedback that this isn't clear!
  15. This is a Known Issue we will resolve as soon as we're able! You can see our Known Issues list here (not an exhaustive list, but it covers the most common reports)
  16. Hi Tenno, this is an unusual report! On our end we have confirmation of people going through all of the Mastery Rank tests without issue on iOS. Could you please provide any additional info you may have? Including but not limited to the phone or iPad used to run the game, and any other relevant in game factors you can think of. You can also send Logs over to us as that could help us better understand what you're seeing on your end!
  17. Thank you for the feedback, Tenno! We have a task to address this particular point in a future update. I can't offer a date or timeline just yet but this is on our radar!
  18. Thank you Tenno & Apologies for these issues. We have a number of fixes slated for our next update and you can view some of our Known Issues here (not an exhaustive list, but the most commonly reported)
  19. Thanks Tenno, this was known but was not present on our Known Issues List. I have updated the list now, and we will address this as soon as we can!
  20. Yes Tenno, this is on our radar! You can see our Known Issues List here
  21. Hi Tenno, sorry for the negative first impression! Could you try updating your phone's iOS? The latest iOS is 17.4 and I noticed you mentioned having 14.71. Generally speaking we encourage everyone to be up to date with their iOS to have the best experience.
  22. MOB Whispers in the Walls: Update 35.1: Hotfix #8 While we are calling this a hotfix, it is actually a small CERT* update. Depending on your Automatic App Update preferences, you may need to manually update the app. Launcher Change: We added a popup on the launcher page last Hotfix that redirects players to the App Store when a new version of Warframe is available. You should now see this message for today’s Hotfix and when any new Update or Hotfix is available: “New Version: A new version is available, please visit the App Store to update.” *Learn more about what this means in our Warframe Lexicon for Updates. Changes: Removed the ability to download logs by tapping the screen with four fingers at once. Some players holding their device with a “claw” grip reported accidentally pulling up game logs when they didn’t intend to. Players can still access & save error logs by going to Options, Account, “Send Error Logs” or tapping the top center of the screen anywhere in the game. Refer to our “iOS: How to Share Error Logs With Digital Extremes” guide for more information! Fixes: Fixes to prevent an audio related crash. Fixed being unable to exit the Friends screen after navigating the “Offline Friends” list. Stay updated on the known iOS issues that we are investigating in the Warframe iOS Launch Build post.
  23. Thank you for the added details and the clips! We are tracking this and intend to add the warning before you initiate the quest / cinematic.
  24. Thank you for the report, Tenno! We are aware of the UI and aspect ratios affecting some iPads with unique resolutions, and will work to clean this up!
  25. Hi Tenno, we are not currently aware of any issues impacting the ability to set up Cross Platform Save. Please head to this web page to get started! It is recommended to do this on web (laptop or PC) as opposed to mobile. https://www.warframe.com/news/cross-platform-save If you still cannot manage to set up Cross Platform Save, please write a support ticket to our Customer Service team at support.warframe.com !
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