Somehow my account has gone -1500 platinum. All purchases were done through Steam Wallet. No payments have been rejected by either Steam, PayPal or my Bank account, all payments have gone through just fine, and I have not made any claims to refund. I have not received plat by trading with other players. All purchases are legitimate and I have not used any unnoficial ways of obtaining platinum. I can't express enough that I've followed all rules and have not broken any terms of service, I am certain of this. However, not only am I negative 1500 plat, but I had only purchased a total of 1200 plat in recent times after having taken a break from this game for years. I come back, buy a bit of plat, and now my account is "Restricted".
I've submitted a ticket and still no reply after 2 days, meanwhile the ticket I submitted before that (regarding a different issue relating to quests) was replied to in just a few hours. Perhaps a different support department? I guess I'm just looking for answers, I don't understand how this could possibly happen.