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About Letter13

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  1. This is an issue you will need to resolve with support. We on the forums are unable to assist you regarding in-game suspensions.
  2. You will need to contact DE's Customer Support with a Suport Ticket for issues regarding in-game suspensions. We on the forums are unable to help you in getting the matter resolved.
  3. That's stock for Take Two Interactive, a completely different company. They've worked together before on Bioshock, but they are not the same company. Moving to off-topic.
  4. For players who watched Tennocon for 30 minutes or more from 12:30 - 17:00 Eastern U.S. Time and who had their warframe accounts linked to their Twitch accounts on the Account Management page, they will receive the new Handcannon in a message to their in-game inbox. For those who watched for 30 minutes or more between 17:00 and 18:00 Eastern U.S. Time and who had their accounts linked, Hydroid Prime will be delivered to their in-game inbox. For players who watched via the Steam client (during the same times mentioned above), the rewards were sent to their Steam Inventories in the form of tokens, which will redeem when you log into Warframe by launching the game through Steam. For players who were present in the TennoCon/TennoLive relay from 17:00 to 18:00, a staff skin was sent to their in game inboxes. For players present in the TennoCon/TennoLive relay during the Heart of Deimos reveal (and stayed until the end), they received a mystery decoration (a mech statue). The process is automatic, however it is significantly delayed due to the incredibly high volume or viewers on Twitch. You can see the current status of the reward delivery here:
  5. Hi, If you wish to dispute a chat suspension, you will need to contact DE's Customer Support with a Support Ticket.
  6. I imagine your account progress would be shared between the Xbox One and the Xbox Series X, since you'd be using your same Xbox/Microsoft account on both systems. If you're talking about going from Xbox One to the Playstation 5, or to PC, then you may be out of luck. DE has expressed interest in cross-save functionality, but there are both technical and legal hoops to jump through, not to mention getting all console manufacturers (Microsoft, Sony & Nintendo) to all agree to allow it.
  7. The Athodai is going to be released again at a later date; the how & when are still unknown however. The Twitch Prime Reward was simply a way to get it early.
  8. Be patient, Tenno. If your accounts were linked correctly and you watched the TennoLive event for 30 minutes, your Hydroid Prime will be delivered in due time.
  9. https://forums.warframe.com/announcement/80-psa-twitch-drops-slowly-being-distributed/
  10. https://forums.warframe.com/announcement/80-psa-twitch-drops-slowly-being-distributed/
  11. You should contact DE Customer Support regarding this. We on the forums cannot really assist you with having suspensions undone beside referring you there.
  12. Not necessarily. You need to watch for 30 minutes between 12:30 PM and 5:00 PM ET to earn the new Hand Cannon, and between 5:00 PM and 6:00 PM to earn Hydroid Prime; people would have only started being eligible for Hydroid Prime as of 8 minutes prior to writing this post. That said, twitch drops are very delayed due to the high viewer count. For context, I've been in the stream the entire time (from 12:30 PM until now) and have not received any twitch drops yet. Be patient.
  13. I'm asking because I got the window popup in the stream itself and was able to enter my email, as have many other players. You can try contacting DE Customer Support regarding the matter, though.
  14. Is it possible you missed it by closing out of the stream before it came up, or tabbed away from the stream and missed it when the panel finished?
  15. Be patient. Drops are delayed due to the high volume of viewers on Twitch.
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