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[Haevocado]

23 minutes ago, TheRaineman said:

https://downdetector.com/status/warframe/map/

Show of hands if your region is affected.

South Africa has BETTER Warframe connection than USA? I... don't know what to say.

5 hours ago, RistN said:

-snip-

Has limit of 2gb data(a month I think,doesnt say anywhere)but enough to last for 30 days.

Have you tried Windscribe yet? I have been using Windscribe and so far so good. 10GB/mo if you'd want to register and it also has a CAD server if you want to get that direct connection on Canada, DE's Homeland. Well, it's a no brainer considering Windscribe is based on Canada. Coincidence? :P

https://windscribe.com/ (As usual, make sure it looks like this: )

If you use the refer a friend system, for every referrals registered you and the referral got free +1GB/mo and if they purchased a plan, you also get the plan! Using this method I've gotten about ~18GB/mo (well in my friends circle I meant) and for me that's sufficient access for a month. Although I don't recommend using this method on public forums like this, it could get your Windscribe account revoked.

 

Well, if that isn't enough for anyone, install 5 other VPNs that give you 2GB/mo and you got a total of 20GB/mo. ¯\_(ツ)_/¯

P.S. If anyone want to use the referral program, here's some tidbit of information:

Spoiler

They have 2 links when you look at your account config:

Affiliate; This is for public use, ads, forums, etc. Doesn't net you free 1GB, but you get about 50% of what the referred user spent. Looks like this :

Affiliate URL^[1]                                https://windscribe.com/?affid=u0pmvt4d 

Refer a friend; Use this one. Benefits like I said above. Looks like this:

Refer a Friend URL^[2]                     https://windscribe.com/?friend=u0pmvt4d

A word of warning from Windscribe: Only applicable for plans purchased directly on our website (no resellers). Those who abuse the system will be tarred and feathered.

Official site info a.k.a. citation:

^[1]https://windscribe.com/affiliate

^[2]https://windscribe.com/referafriend

Just a temporary fix because months after months there is no "official" response from the DE's team of professionals unless you ask ZD support, which is a person-by-person basis.

[Why_Not_8-bit]

still no fix? 
now im wondering if they even tried...

[Bombarder0]

strange...

[Niffilum]

9 minutes ago, HaVVocado said:

 

Well, if that isn't enough for anyone, install 5 other VPNs that give you 2GB/mo and you got a total of 20GB/mo. ¯\_(ツ)_/¯

 

Anyone getting a problem in which the Update Failed Error shows up when using VPN?

[RistN]

43 minutes ago, Niffilum said:

Anyone getting a problem in which the Update Failed Error shows up when using VPN?

There are some vpn servers that have their ip banned too.Happened to me when i was using Kaspersky Secure Connection  ,for now Netherlands,Germany and UK servers are blocked by DE on that vpn.

 BTW

Maybe DE should say to Kaspersky Labs that their servers are compromised or used for DDoS😂

Kaspersky is only one of the best internet,anti-malware and anti-virus security in the world....I should just send them a message about what DE tells us and post their reply here

[Haevocado]

Just now, Niffilum said:

Anyone getting a problem in which the Update Failed Error shows up when using VPN?

https://downdetector.com/status/warframe/map/

If you have that problem, usually the VPN chooses a place where it also has a problem. So far, the issue I have seen is either that, or the VPN itself is a sham. If you're sure that both things is working and you still have Update Failed! error, it probably isn't related to the connection at all and probably have to do with your computer. Because from surfing so many threads surrounding this issue, it's usually (I'm just going to break things down here);

1. DE's server is botched around a specific region. Which makes any ISP that route their connection throughout that region, botched. Which is why we come to the 2nd point,
2. your ISP is the one that got botched.
3. your PC has never been updated, namely the VC++redist & Windows, since Warframe uses some Windows SDK libraries that sometimes get updated.
4. Warframe client (the game, not server) has nothing to do with it (re-installing don't fix the problem, but some says turning 64bit & bulk download on/off solves them, but that means your internet traffic or your PC, NOT Warframe.)
5. DE support says it's an automated IP ban. So you either have to mask your IP using VPNs, or request a new IP from your ISP. Correct me if I'm wrong but AFAIK Changing DNS won't change your IP nor CMD's prompt ipconfig /flush /release /renew IF your ISP is the one who controls your IP since it will reroute back to the public IP address your ISP provided/assigned to  you. Instead, this CMD commands only changes your local IP address, for LAN, WAN, or data sharing purposes.

Personally, I think it's just the regional server partners on DE's side is botched. Random IP bans on MMORPG is BS. Well, unless your internet is so crap it looks like you're DDoS-ing Warframe servers. But it sounds very, very unlikely though. I meant, what kind of incompetent technician that can't differentiate between a DDoS attacks and bad connection for MONTHS? That's just lazy.... Also, automated system without supervision you say? This isn't 2030 yet. Although if this is true, I do understand that DE can't do anything about it since it's basically a third party disclosure thingy.

 

Also, by no means I'm saying that Windscribe VPN is foolproof or safe since it IS free, but I haven't had any problems with it what-so-ever. And I've registered with this thing for almost 6 months now, since the mass The Sacrifice Update Failed! error. But I just suspect that is probably because DE's server overloaded, as seen during the Tenno-con streaming that prevented mass login for a few hours, Incl. the players (and streamers) that got randomly kicked to login screen from the server during a session (which sounds so freaking familiar to the current issue at hand.) So rather than that, they just "gate" users. I understand this point of view from a developer side of things, But that doesn't meant it's right tho.

It's also a probability that they are currently upgrading their servers. But until DE officially said any word on it, I'm not going to assume that that is the case (or anything is the case, really. Except "automated IP bans" since that is as close as you can get to an official response as of this post.)

If there is a Network Specialist lurking here, I would really like to be proven wrong, though. Since I'm still learning on all this crap.

[TatesMania]

On 2018-11-27 at 10:12 AM, FlexxFlexx said:

DNS has nothing to do with it. Your work has different ip address, probably from different ISP. DE simply doesnt give a damn

Indeed I bought borderlands the handsome collection on sale so I would rather play that while we wait till warframe works again and am not gonna pay for vpn just for warframe lol.

[Hashashin_Argonaut]

days 15 stil lgetting this ssues

[zirohs]

Indeed paying for a VPN only for Warframe to is pretty overkill. I'm already sending enough money in DEs direction for Prime Packs as it is.

If Warframe becomes a "pay to play" for me, i rather just find something else.

 

The rant out of the way, from talking to the support DE is 100% aware that this is problem. The Support also suggested that the best way to raise attention is to post on the Forums.

That none of the Devs said anything about this topic so far (after the PSA from the 17.10) it really sounds like they are not able to say anything right now,

be it because of Network Security, or third party agreements, etc.)

 

So far i went through 20 different IPs (CAT Telecom Thailand), and they are all IP banned (Reset on Handshake).Nearly all of them are also blacklisted for either Spam or Bot Activity on Sites like MXToolbox.

Trying to get around the Problem and the down sides of a VPN with some local Servers (Tunnelbear Enpoints in SEA) all ended in Updated Failed errors, which looks like they are blocked as well as HaVVocado suggested.

 

From my understanding on the whole CDN concept the provider should protect the service from outages, not cause them. For Example the Github attack in May this year,

where Akamai absorbed the Brunt of the force and kept Github reachable in parts.

Maybe Highwinds/StackPath (DEs CDN provider for content.warframe.com) is not able to do the same technology wise,  or the Filters are reacting too strong to the increased traffic due to the Fortuna release.

 

The best thing we can do I think is keep the topic alive publicly until either DE moves, or the problem goes away.

[butchersix]

I too am having this kind of issue for several weeks now...

[JCD89]

1 hour ago, zirohs said:

Indeed paying for a VPN only for Warframe to is pretty overkill.

Not only that, VPN IPs still be banned as soon as enough people start using it for Warframe. Dont forget that DE system bans a whole range at once, obviously to counter VPN and dynamic IP use. As long as their system stays the same, the problem will persist.

12 hours ago, Aredator said:

Does any of this affect Steam accounts cos i really dont want my steam account to get banned @RistN

Yes. https://store.steampowered.com/subscriber_agreement/#3

You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, Valve may terminate your access to your Account.

It is pretty stupid to ignore this statement because someone got away with it. You can play Warframe without Steam though.

[RistN]

5 hours ago, HaVVocado said:

But until DE officially said any word on it, I'm not going to assume that that is the case (or anything is the case, really. Except "automated IP bans" since that is as close as you can get to an official response as of this post.)

I would only add one more story to your list.What if DE deliberately blocks random ip because their servers dont have capacity to support all of players that are online right now?I mean they always had that problem whenever there is event or new big update.This is maybe their solution to that problem.Strange thing is that with Fortuna update no one has any connection issues on one side but on the other side bunch of people get banned from servers.

Also did you ever hear any other game except Warframe does these ip bans because of some kind of server protection?Thats why I think all of this is shady.

[RistN]

52 minutes ago, JCD89 said:

Not only that, VPN IPs still be banned as soon as enough people start using it for Warframe. Dont forget that DE system bans a whole range at once, obviously to counter VPN and dynamic IP use. As long as their system stays the same, the problem will persist.

Yes. https://store.steampowered.com/subscriber_agreement/#3

You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, Valve may terminate your access to your Account.

It is pretty stupid to ignore this statement because someone got away with it. You can play Warframe without Steam though.

You may be right about the part that range of vpn ip will get banned also.

As for Steam I still think you could use vpn to enter Warframe on Steam client but I do admit that I wasn't cautious when I said that you can use it as a fact,I should of said to contact Steam support first.

I contacted Steam support about this and I will post their awnser here when it comes so we will know for certain.

[C4ptainGrumpy]

Well lads, the VPN thing worked for me for a few days, but now my ports got closed and refuse to open. Forewarding and adding to firewall exceptions (both ports and the game) isnt doing anything and it seems like the situation is getting progresivly worst. Ive got the auto ban awhile ago for about two weeks, and now after few days of playing its another second week with no light at the end of the tunnel. DE, what in the actuall scoom?

[Lythael]

Out of curiosity cause i've been monitoring this issue cause i'm nervous it might affect my region sooner or later.

Which regions does this IP ban affects SEA only or other regions aswell? Cause reports i've seen so far were from Southeast Asia.

Edited November 28, 2018 by Lythael

[C4ptainGrumpy]

pretty sure its global

 

[Haevocado]

1 hour ago, RistN said:

I would only add one more story to your list.What if DE deliberately blocks random ip because their servers dont have capacity to support all of players that are online right now?I mean they always had that problem whenever there is event or new big update.This is maybe their solution to that problem.Strange thing is that with Fortuna update no one has any connection issues on one side but on the other side bunch of people get banned from servers.

Also did you ever hear any other game except Warframe does these ip bans because of some kind of server protection?Thats why I think all of this is shady.

Probably, but I don't think that they do. But if they did, that's just outright stupid. I meant, if you look at this -> https://steamcharts.com/app/230410 

>>>>PREPARE TO BE AMUSED<<<<

I put it on spoiler so for yous that don't care doesn't have to scrooooooll to eternity due to pictures and thread linkings. But I personally find it fascinating.

Spoiler

So, looking at the data, During my first "The Sacrifice" update error, Peak players is at about ~120k. While during the Tenno-con stream, the Warframe server crash (at July) peak players count is at ~110k. So for research it's safe to assume that,  Warframe server limit is at about ~90-100k players. Although before The Sacrifice, Warframe peak players have never even reach above 70k. So that equates to almost double the usual amount of players that logs in at the same time.

BUT, The first instance of this (should i say) "batch" of login errors that I could find (maybe there is one that's earlier though, got no time to confirm that) is this one;

 which is as you can see, started on September 29, 2018. On September, the peak players count is at its lowest since The Sacrifice, which is around ~80k. But check this out,

Got it? Now, after that post all the "Login Failed" error starts popping up. Which goes FUBAR at October 12, the exact same date this whole thread is started. During October, indeed, the peak player count increased to ~100k. Know what's going to come? Now check this out v2.0,

That, is when Arbitration launched. One month has passed and when Fortuna launches, guess what? It reaches 130k! Check this out,

Then this thread happen:

Now,  look at the world map and stare at the size of the EU region.

 

Personally, I think it's less about "not having the capacity" but more about "handling the sudden spike" of users online. I'm not going to label what they did or did not do, but I'll left that up to you to think of "what happened". I think it's pretty crystal <insert 7 glory letters of swearing> clear. Although my money is on priority based access. a.k.a. The closer you are to their server and the faster your connection is, the higher your chances to access their server.

Because as of today, The peak count is down to 50-60k again. And I kinda see why they don't want to upgrade their server from the Financial point of view and instead suffer what consequences that comes for the short term. So it would probably return to normal soon™. Well, at least until Melee 3.0/Railjack update comes out.

 

For your second question, no. And there shouldn't be any application in the world that should do that. While it happens occasionally, it usually doesn't last for a WHOLE MONTH and affected its userbase in some specific regions, including making their userbase questioning its quality^<smirks> 

Although games are rare since DDoS-ing games is a literal stupid move (one famous case; Roblox), on websites it does happen pretty often, which is why services like CloudFlare exist. But last I checked, they don't randomly ban accounts on specific regions though to lighten the load on their customers website.

 

5 minutes ago, Lythael said:

Out of curiosity cause i've been monitoring this issue cause i'm nervous it might affect my region sooner or later.

Which regions does this IP ban affects SEA only or other regions aswell? Cause reports i've seen so far were from Southeast Asia.

I've heard someone from USA reports in, some from EU, but the majority is yes, from SEA Incl. BNL to, Philippines, Indonesia, and Malaysia. Fits with https://downdetector.com/status/warframe/map/ Although I think most people probably go here first, then report it there. So it should be accurate, if you want to monitor the progress.

[Lythael]

14 minutes ago, HaVVocado said:

I've heard someone from USA reports in, some from EU, but the majority is yes, from SEA Incl. BNL to, Philippines, Indonesia, and Malaysia. Fits with https://downdetector.com/status/warframe/map/ Although I think most people probably go here first, then report it there. So it should be accurate, if you want to monitor the progress.

I see thanks for the info

[RistN]

@JCD89 @Aredator

here is copy/paste response from Steam support:

Hi there,

While I can certainly appreciate how inconvenient that is, I'm not able to offer troubleshooting regarding Warframe's content or their private servers but I am happy to help you get in contact with them for further assistance.  You can reach Warframe support by using the information from the Official Support section here.

As for the use of VPN or other IP proxying services, you can details about that in the Steam Subscriber Agreement 

Best Regards,
Paul

I found this in Steam subscriber agreement:

You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, Valve may terminate your access to your Account.

Same as @JCD89 said...

So the best thing is not to use VPN with steam version of Warframe.

Edited November 28, 2018 by RistN

[TheRaineman]

Got a reply from support:

Quote

[DE]Nathan (WARFRAME Support)

Nov 28, 14:12 EST

Hello TheRaineman,

I'm very sorry for the delay in responding to your ticket request. We are experiencing a temporary backlog in tickets right now and will get to your ticket as soon as we can. If the issue has been resolved please respond with This is now solved which will close the ticket.

If you are still experiencing log in issues please let us know. Also, if you have not done so already please make sure to send over the game logs requested in the automatic support email.

Please note, we received reports from the following regions of increased botnet traffic from some ISP connections disrupting regular log in attempts. Once this traffic subsides players in these affected regions will be able to get in again without any problems. If you have the option, you can confirm by trying to log in through an alternative ISP. Changing your IP through a VPN or some other method may also work to temporarily bypass the problem until normal traffic resumes.

Most heavily affected regions:

• Philippines
• India
• Indonesia
• Thailand
• Czech Republic

Thank you for your cooperation and patience here.

Well, gotta hand it to that data map tracker, it's pretty close.

[RistN]

1 hour ago, HaVVocado said:

Personally, I think it's less about "not having the capacity" but more about "handling the sudden spike" of users online. I'm not going to label what they did or did not do, but I'll left that up to you to think of "what happened". I think it's pretty crystal <insert 7 glory letters of swearing> clear.

I thought the same as you ,you just said it better.Those spikes always naturally happen whenever new big update is out. Usually everyone has connection issues but I just had conspiracy theory that DE just said enough with this,we will just ban bunch of players randomly so others don't have any problems.That theory led me to belive our ip is banned and I was right...

I also wouldn't be suprised if this just goes away when things get back to normal.

I am only afraid that this will become their policy and that group of players will get banned whenever new updat3 comes.They are silent about this matter and that is not good.

As for regions,I think all are affected.I am from Europe and as I already mentioned servers on Kaspersky Secure connection vpn that are in UK,Netherlands and Germany also have their ip banned by DE.

[tennotoyoako]

Most heavily affected regions:

• Philippines
• India
• Indonesia
• Thailand
• Czech Republic

Low conversion region? Are they focusing on regions that spend more in game?

Edited November 29, 2018 by tennotoyoako

[Haevocado]

4 hours ago, RistN said:

I thought the same as you ,you just said it better.Those spikes always naturally happen whenever new big update is out. Usually everyone has connection issues but I just had conspiracy theory that DE just said enough with this,we will just ban bunch of players randomly so others don't have any problems.That theory led me to belive our ip is banned and I was right...

I also wouldn't be suprised if this just goes away when things get back to normal.

I am only afraid that this will become their policy and that group of players will get banned whenever new updat3 comes.They are silent about this matter and that is not good.

As for regions,I think all are affected.I am from Europe and as I already mentioned servers on Kaspersky Secure connection vpn that are in UK,Netherlands and Germany also have their ip banned by DE.

I see. But one thing's for sure tho,

They can't keep doing this forever if they keep uhh "bragging" about their user count every anniversary. It's just like a time bomb waiting to explode.

 

Quote

Please note, we received reports from the following regions of increased botnet traffic from some ISP connections disrupting regular log in attempts. Once this traffic subsides players in these affected regions will be able to get in again without any problems. If you have the option, you can confirm by trying to log in through an alternative ISP. Changing your IP through a VPN or some other method may also work to temporarily bypass the problem until normal traffic resumes.

Most heavily affected regions:

• Philippines
• India
• Indonesia
• Thailand
• Czech Republic

 

Botnets Traffic? Yeah well, when you consider the population count, that's a lot of botnets 

Spoiler

^{Coincidence? I don't think so. That's a THIRD of the world population! Silver lining; well, at least the Chinese got their own servers.} 

Gotta hand it to them, Czech Republic is not one that I expected like, at all. And it's odd that it's the only non-asian country there. Maybe the botnets HQ? 

Well, repeatedly trying to login sounds like what botnets would do though, so I can't blame them. It IS partly our fault... 

In all seriousness, I still take their word for it. At the very least, that's an official response right? So we just gotta wait until "normal traffic" resumes a.k.a. when the people that got randomly banned gave up ¯\_(ツ)_/¯

Well, there you have it guys^{Don't take this post too seriously 'cause at very end, it's just a theory.}

[kishanira]

so basically we gotta forget warframe and just come back.. someday in hopes that we are finally able to login..

 

[JimScotch]

-

Edited December 12, 2018 by JimScotch