Jump to content
General Bug Report Guidelines - Please Read ×

Login failed. Check your info.


lDlragon
 Share

Recommended Posts

10 hrs ago I was able to log in with no issues. 
Then now I tried to log in and now I'm having issues. 
What I have done so far:
1. Log in to the website to see if my password is still working. (Yes my password is still the same and I was able to log in to the website with no issues.)
2. Copied my password from a notepad. (It didn't work.)
3. Closed client and reopened the game. (Still having the error message.)
4. Tried resetting my IP and restarting my Router. (Didn't work)
5  Sent a ticket to DE support. (Still waiting for the reply)

Anyone having the same issue? 
-Location: Southeast Asia

Link to comment
Share on other sites

Well i just read the comments from Rebecca and Nathan they say " We are working on fixing this by adjusting things on our end for the specific regions impacted, sadly this issues is due to factors outside our control (targeted connectivity disruptions) but we think we can offset the issue over the day. "

 

Let's hope the devs can fix this soon

https://forums.warframe.com/topic/1016511-log-in-error-check-your-info/?page=2

Link to comment
Share on other sites

Hey I also just got this problem. I dont know about yesterday, because yesterday i havent login to Warframe due to work. I tried login on my brother's PC which is have different ISP from my PC, and it's work fine. So I dont know where the problem is, is it on my game client or on my ISP? 

PS : I'm from South East Asia too. 

Edited by razgriz_est
Link to comment
Share on other sites

It was dated on Friday, Now it's Tuesday and they still haven't fixed this. 
I have nothing against DE, but how can this be out of their control when this only happened every time they release a new update. 
I know they are trying to fix this but they should keep the players up to date of what's happening.

Link to comment
Share on other sites

On 2018-10-16 at 9:12 AM, lDlragon said:

It was dated on Friday, Now it's Tuesday and they still haven't fixed this. 
I have nothing against DE, but how can this be out of their control when this only happened every time they release a new update. 
I know they are trying to fix this but they should keep the players up to date of what's happening.

 

 

-

Edited by JimScotch
Link to comment
Share on other sites

7 minutes ago, JimScotch said:

TRUE!! I just waste my plat by using Resource Booster and i still can't login to my account until now, it makes me sad and also frustrated.

Why is this problem always happening in SEA server? also on the weekend where we can play together with our friends.

Last weekend they have this problem, now they have this problem again on the weekend??

We have no information of what's going on. People can play and streams normally that's what makes us confuse of what's going on?

You are right, they should keep the players up to date of what's happening.

 

I was able to log in for 1 hr. But then after I restarted the game I had the Login Fail issue. I guess the only to log in for now is to reset your ip and try logging in everytime you get a new ip. 
I know that this is not a fix but a very inconvenient way to log in. Hope DE will fix this. 

Link to comment
Share on other sites

Update :

Now my brother's PC which has different ISP from my PC unable to login too.  But i can login from my mobile internet connection. 

My location is : Indonesia, (SEA region) ISP on My PC : Telkom Indihome, ISP on My Brother's PC : Biznet (both of them are fiber optic connection).

 

Link to comment
Share on other sites

Update: I managed to tix that annoying pop up everyone. The solution is to use VPN (I'm using Mudfish and it's Full VPN feature) to log in, then disconnect or exit said VPN. You'll see network not responding pop up in warframe, but just let it be for a few seconds. And you'll be able to do missions afterwards. Cheers everyone, now we can play. For those of you who might have difficulties finding which VPN to use, i've seen a poster in a different thread using Hotspot shield, or perhaps using your GSM carrier to log in might have worked as well.

---

Yeah, I'm playing from Indonesia. I was able to log in about three hours and a half ago when my home got a blackout for a few minutes. After it back up, i tried to login and it happens until this very moment. "Login failed. Check your info".

Edited by Navalboi
Found a solution
Link to comment
Share on other sites

1 hour ago, Navalboi said:

Update: I managed to tix that annoying pop up everyone. The solution is to use VPN (I'm using Mudfish and it's Full VPN feature) to log in, then disconnect or exit said VPN. You'll see network not responding pop up in warframe, but just let it be for a few seconds. And you'll be able to do missions afterwards. Cheers everyone, now we can play. For those of you who might have difficulties finding which VPN to use, i've seen a poster in a different thread using Hotspot shield, or perhaps using your GSM carrier to log in might have worked as well.

---

Yeah, I'm playing from Indonesia. I was able to log in about three hours and a half ago when my home got a blackout for a few minutes. After it back up, i tried to login and it happens until this very moment. "Login failed. Check your info".

Aman gan pake vpn itu? Katanya kalo pake vpn bisa kena ban dsb.

 

Ane pake 3 sempat bisa tadi, terus gabisa lagi sampe sekarang.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...