WonderfulTomb Posted October 23, 2018 Share Posted October 23, 2018 I have not played this game in a while and wanted to try it agian. but i can't login to my account it just say "Login failed check you're info" or something like that does anyone know why? It would be fun to play agian. Link to comment Share on other sites More sharing options...
0 FrostedMike Posted October 23, 2018 Share Posted October 23, 2018 You got either your email or password wrong. If you are sure you typed in the correct email and password, try to click "forgot password" and reset it. If you still can't log in, contact support Link to comment Share on other sites More sharing options...
0 WonderfulTomb Posted October 23, 2018 Author Share Posted October 23, 2018 I am 100% sure i got everything right and i have changed my password like 4 times it still won't work. Link to comment Share on other sites More sharing options...
0 Shalath Posted October 23, 2018 Share Posted October 23, 2018 Do you have the Workstation service running on your PC? Also check Control panel->Internet Options->Advanced and make sure TLS 1.0 is ticked as from memory WF requires that. Link to comment Share on other sites More sharing options...
0 FrostedMike Posted October 23, 2018 Share Posted October 23, 2018 7 minutes ago, WonderfulTomb said: I am 100% sure i got everything right and i have changed my password like 4 times it still won't work. I know that if you have a second luangange on your computer, you need to make sure your are using the english luanguange because it won't work otherwise Contact support if you tried everything you can. Nothing we can help you in the forums at this point. Link to comment Share on other sites More sharing options...
0 WonderfulTomb Posted October 23, 2018 Author Share Posted October 23, 2018 5 minutes ago, Shalath said: Do you have the Workstation service running on your PC? Also check Control panel->Internet Options->Advanced and make sure TLS 1.0 is ticked as from memory WF requires that. Tbh i have no idea what you are talking about but thanks for answering my question im not to good with computers. 😛 Link to comment Share on other sites More sharing options...
0 WonderfulTomb Posted October 23, 2018 Author Share Posted October 23, 2018 7 minutes ago, FrostedMike said: I know that if you have a second luangange on your computer, you need to make sure your are using the english luanguange because it won't work otherwise Contact support if you tried everything you can. Nothing we can help you in the forums at this point. Yeah im form sweden so i used the word äÄ in my password is that why? Link to comment Share on other sites More sharing options...
0 Shalath Posted October 23, 2018 Share Posted October 23, 2018 Just now, WonderfulTomb said: Tbh i have no idea what you are talking about but thanks for answering my question im not to good with computers. 😛 Press the Windows key + R to open the Run box, type "services.msc" without the quotes and click Ok. Scroll down the list until you find Workstation at the bottom and see if it says "started" next to it. If not right-click and select Start. Now press Windows key + R again and this time enter "Control panel". On the top left change Category to Large Icons and then click Internet options. On the Advanced tab scroll all the way to the bottom and look for "Use TLS 1.0" and make sure it is ticked. See if you can log in now. I'm not convinced this will work but back when I first started playing I had to do this (I fiddle with Windows a lot) but it shouldn't be needed for others. It probably needs a support ticket as login problems do seem to be common these days. The Swedish characters could be an issue as if the WF client<->DB connection isn't encoding them properly it will cause a mess so a password reset might be worth trying. Link to comment Share on other sites More sharing options...
0 WonderfulTomb Posted October 23, 2018 Author Share Posted October 23, 2018 3 minutes ago, Shalath said: Press the Windows key + R to open the Run box, type "services.msc" without the quotes and click Ok. Scroll down the list until you find Workstation at the bottom and see if it says "started" next to it. If not right-click and select Start. Now press Windows key + R again and this time enter "Control panel". On the top left change Category to Large Icons and then click Internet options. On the Advanced tab scroll all the way to the bottom and look for "Use TLS 1.0" and make sure it is ticked. See if you can log in now. I'm not convinced this will work but back when I first started playing I had to do this (I fiddle with Windows a lot) but it shouldn't be needed for others. It probably needs a support ticket as login problems do seem to be common these days. The Swedish characters could be an issue as if the WF client<->DB connection isn't encoding them properly it will cause a mess so a password reset might be worth trying. Thanks for the explanation man. i will try and reset my password and i did everything you said i might need too do. Thanks alot 😄 Link to comment Share on other sites More sharing options...
0 FrostedMike Posted October 23, 2018 Share Posted October 23, 2018 15 minutes ago, WonderfulTomb said: Yeah im form sweden so i used the word äÄ in my password is that why? Might be but I dought it. Link to comment Share on other sites More sharing options...
0 Galrash Posted October 29, 2018 Share Posted October 29, 2018 Hi, Yeah that should be it, the letters get converted on the swe-keyboard to the eng-layout. I would suggest changing setting as described above. Send me a PM if you want to know what letters it get converted to, i could just type the letter ingame and see what they convert to. Link to comment Share on other sites More sharing options...
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WonderfulTomb
I have not played this game in a while and wanted to try it agian. but i can't login to my account it just say "Login failed check you're info" or something like that does anyone know why?
It would be fun to play agian.
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