Delu948 Posted October 29, 2018 Share Posted October 29, 2018 Hello, later i just logged in my ps4 account, checked platinums and saw that 0 left. I had more than 100. How can it be possible? I just got hacked? What can i do now? Please someone help... Link to comment Share on other sites More sharing options...
0 -_Highlander_- Posted October 29, 2018 Share Posted October 29, 2018 and still iam blaming DE for that mistake How can you even have an currency that you arnt able to protect in the first place -- 1 example by accepting 3th party website payments instead of there own secure website Bounce every payment that isnt from Digital extreme they need to add an secure number to the payments so they can trace this quicker -- Moste of the Tenno's have no idea whats going on while people with an diffrent view of earning plat making this game realy terrible to maintain as an Honest game currency DE stop punishing people that arnt involved with scam purposes ! Secure the currency more than only accepting money into the wallets .. Protect your Customer Link to comment Share on other sites More sharing options...
0 UseNet Posted October 29, 2018 Share Posted October 29, 2018 https://digitalextremes.zendesk.com/hc/en-us Link to comment Share on other sites More sharing options...
0 Loza03 Posted October 29, 2018 Share Posted October 29, 2018 Did you acquire the plat from a website other than Warframe.com or from another player? Because then the platinum may have been removed due to being fake. Link to comment Share on other sites More sharing options...
0 Delu948 Posted October 29, 2018 Author Share Posted October 29, 2018 Nope man. Just logged in some hours ago and 0 platinum left... yesterday night there was more than 100. i can`t understand.. this makes me a little bit angry because i spent hours earning them. Link to comment Share on other sites More sharing options...
0 actuallyVile Posted October 29, 2018 Share Posted October 29, 2018 31 minutes ago, UseNet said: https://digitalextremes.zendesk.com/hc/en-us This. The only thing you can do is contact support. (And be patient, a reply can take weeks). We can't help you. Link to comment Share on other sites More sharing options...
0 GnarlsDarkley Posted October 29, 2018 Share Posted October 29, 2018 21 minutes ago, Delu948 said: i can`t understand Quote Never buy from dubious sources! These seller use chargebacks. DE will delete any Platinum from such purchases and it will be withdrawn from your Account. This can leave you with negative Plat and result in a softban. Just for clarification: This can happen if you got plat from someone who used such chargebacks. Dunno if this is the case here. Better check back with support like already suggested. For future trades: always take screenshots of your trades and try to not use plat 2 weeks after. If you need to buy sth you should stay in the black even if your latest plat would be substracted. I.e: you have 100 and get 300. Don't go under 100 plat in any case because you will be banned if the recent 300 will be charged back Link to comment Share on other sites More sharing options...
0 sam686 Posted October 29, 2018 Share Posted October 29, 2018 1. Someone used your PS4 account, either on your PS4 console or some place far away. PS4 Settings, users, Login Settings, Passcode. In Account managements, maybe change your PS4 password. 2. Used platinum on PS4 Warframe without knowing it, like rushing foundry or unlocking more slots. Warframe support may know what was spent on but need to know what your PS4 account is. To make this easier, log out, sign in, log in with PS4, then try using Warframe support. Link to comment Share on other sites More sharing options...
0 Loza03 Posted October 29, 2018 Share Posted October 29, 2018 35 minutes ago, Delu948 said: Nope man. Just logged in some hours ago and 0 platinum left... yesterday night there was more than 100. i can`t understand.. this makes me a little bit angry because i spent hours earning them. 'Earning them'? I suppose that means you picked it up from other players then. In which case, yeah, they probably got it from a non-DE source, and passed the problem onto you. It's shady, it's scummy, but there's nothing you can do about it other than caution when trading. Link to comment Share on other sites More sharing options...
0 Delu948 Posted October 29, 2018 Author Share Posted October 29, 2018 I just realized that they stole me a riven mod too. This proves that someone entered in my account. Waiting for support.. Link to comment Share on other sites More sharing options...
Question
Delu948
Hello, later i just logged in my ps4 account, checked platinums and saw that 0 left. I had more than 100. How can it be possible? I just got hacked? What can i do now? Please someone help...
Link to comment
Share on other sites
9 answers to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now