(NSW)MattE87 Posted November 21, 2018 Share Posted November 21, 2018 I recently migrated my PC account to NSW and when I restarted the game I'm stuck after the opening tutorial mission. I cannot select the next mission "Vor's Prize" and I cannot install the arsenal due to "segment required." I have already closed/reopened the game several times, reset my NSW, deleted my save data and nothing has worked! Please help a Tenno in need. Thanks in advance! Link to comment Share on other sites More sharing options...
(NSW)CyntaxX Posted November 21, 2018 Share Posted November 21, 2018 I'm in the exact same situation, last night I closed the game before I installed the arsenal segment and migrated my account (which ended up being the wrong account) but I'm thinking because I closed the game without unlocking the arsenal first, I'm now stuck on my orbiter and can't do anything, I was hoping to see if I could join a party and have them jump into the first mission to see if that corrects it, but everyone I asked to do so, kept saying to restart the game, like I haven't tried that lol. Hell I reinstalled the game. Link to comment Share on other sites More sharing options...
(XBOX)Elliot Porter Posted November 21, 2018 Share Posted November 21, 2018 Happened to me as well - started out on the Switch, migrated my (long-dormant) PC account and had to replay the introduction, leaving me with an inactive arsenal. I wrote a ticket to DE on the support site since this has happened to PC and PS4 players as well, I'll let you peeps know if it was any help. :'D Link to comment Share on other sites More sharing options...
gleclair Posted November 21, 2018 Share Posted November 21, 2018 Also in the same boat, migrated and went through the tutorial before bed, and am now stuck in the ship because I can't activate anything. 😭 Link to comment Share on other sites More sharing options...
(NSW)BadHorse Posted November 21, 2018 Share Posted November 21, 2018 Looks like I'm not the only one. Exact same issue here. I would even be happy if they just reset my account and let me start over. I just want to be a ninja on my switch! Link to comment Share on other sites More sharing options...
(NSW)Varos Posted November 22, 2018 Share Posted November 22, 2018 Same issue Link to comment Share on other sites More sharing options...
L4diesm4n Posted November 22, 2018 Share Posted November 22, 2018 Had the same issue. I know I'll sound like the quintessential IT guy, but head to the home screen, press X to close the game... And start it again. Or play it safe and restart the whole console. It worked for me. Link to comment Share on other sites More sharing options...
Rewar17 Posted November 22, 2018 Share Posted November 22, 2018 Same here :S Link to comment Share on other sites More sharing options...
hixon989 Posted November 22, 2018 Share Posted November 22, 2018 mine says the foundry fragment is ready to be installed but none are installed/can be installed. tried restarting the switch multiple times. Link to comment Share on other sites More sharing options...
(NSW)CyntaxX Posted November 22, 2018 Share Posted November 22, 2018 4 hours ago, L4diesm4n said: Had the same issue. I know I'll sound like the quintessential IT guy, but head to the home screen, press X to close the game... And start it again. Or play it safe and restart the whole console. It worked for me. Already restarted, reinstalled and power cycled the switch multiple times. Link to comment Share on other sites More sharing options...
(NSW)LOUNAROK Posted November 23, 2018 Share Posted November 23, 2018 Power cycle and restart both don't work for me... Anyone solved this could provide your support ticket ID for a referance to support? Link to comment Share on other sites More sharing options...
(NSW)meloNarius Posted November 23, 2018 Share Posted November 23, 2018 Same here. Need a segment to progress, no segment available. Link to comment Share on other sites More sharing options...
(XBOX)Elliot Porter Posted November 23, 2018 Share Posted November 23, 2018 Status update: DE has answered my ticket request and manually inserted the Arsenal. I can now progress without issues! 🙂 If this bug persists with you guys, I'd recommend to write a ticket at https://digitalextremes.zendesk.com/hc/en-us as well. At least until this issue has officially been patched. See you on the battlefield, Nintenno! Link to comment Share on other sites More sharing options...
(NSW)CyntaxX Posted November 24, 2018 Share Posted November 24, 2018 17 hours ago, (XB1)Elliot Porter said: Status update: DE has answered my ticket request and manually inserted the Arsenal. I can now progress without issues! 🙂 If this bug persists with you guys, I'd recommend to write a ticket at https://digitalextremes.zendesk.com/hc/en-us as well. At least until this issue has officially been patched. See you on the battlefield, Nintenno! What was your ticket number? Link to comment Share on other sites More sharing options...
(XBOX)Elliot Porter Posted November 24, 2018 Share Posted November 24, 2018 1 hour ago, (NSW)CyntaxX said: What was your ticket number? If you'd like to refer to it: It was ticket nr. #1502772. Link to comment Share on other sites More sharing options...
(NSW)CyntaxX Posted November 24, 2018 Share Posted November 24, 2018 8 hours ago, (XB1)Elliot Porter said: If you'd like to refer to it: It was ticket nr. #1502772. Sweet, I got about 300 tickets for mine. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now