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ShadowStone
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I had a problem with a ransomware and had to clean my hdds and my ssd. Now that i just installed windows 10, and downloaded warframe the game asks me for a e-mail and password to log in. The problem is that i have been playing with steam for a long time and all my warframes, weapons and everything is there in the steam account. I did never created an account witha specific e-mail, so i tryed to enter with the email of my steam account. This leads me to a very old account with the e-mail (when warframe was in beta and not even in steam and you could chose between Mag, Volt and Excalibur) with oviously not anything (just Mag and the starter weapons).

 

I need to know if i can recover the account because i have prime warframes that are unobtainable nowadays and event weapons like dex sybaris. If it helps, my user is NGEVA01 (yes, evangelion...) and i have friends irl that can prove its my account.

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7 minutes ago, ShadowStone said:

I had a problem with a ransomware and had to clean my hdds and my ssd. Now that i just installed windows 10, and downloaded warframe the game asks me for a e-mail and password to log in. The problem is that i have been playing with steam for a long time and all my warframes, weapons and everything is there in the steam account. I did never created an account witha specific e-mail, so i tryed to enter with the email of my steam account. This leads me to a very old account with the e-mail (when warframe was in beta and not even in steam and you could chose between Mag, Volt and Excalibur) with oviously not anything (just Mag and the starter weapons).

 

I need to know if i can recover the account because i have prime warframes that are unobtainable nowadays and event weapons like dex sybaris. If it helps, my user is NGEVA01 (yes, evangelion...) and i have friends irl that can prove its my account.

The best thing you could do is this

https://digitalextremes.zendesk.com/hc/en-us

and give them the information you have

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