When I returned to the game a couple days ago, because of the Amazon Twitch offer, upon entry I was FORCED to pick a primary focus school. Forced because I couldn't exit out of the screen and do ANYTHING else due to it blocking my view. BUT I had no idea WHAT primary school I was working on then. Not knowing this I picked whatever to just get back into the game and remove the screen from blocking my view.
Here's the problem now.
I have 337k worth of focus in Zenrurik. But my primary school is NOW Unaruk.
Every school is locked out, period now. Like I never did the quest to open them, either.
BUT that Zenurik focus rep is sitting there with 337k. The Greater Zenurik lens I upgraded to a Eidolon, too (have 2 Greater Zenurik lens).
I opened a ticket on this and the automatic reply I got was they generally don't restore forcus. But it's not focus I need restored (it's there!), it's my original primary focus school.
Focus 2.0 apparently reset my primary school but not it's focus, and forced a change that a returning player would not remember in almost 2 years.
Question
Kevyne_Kicklighter
Returning player from 2016.
When I returned to the game a couple days ago, because of the Amazon Twitch offer, upon entry I was FORCED to pick a primary focus school. Forced because I couldn't exit out of the screen and do ANYTHING else due to it blocking my view. BUT I had no idea WHAT primary school I was working on then. Not knowing this I picked whatever to just get back into the game and remove the screen from blocking my view.
Here's the problem now.
I have 337k worth of focus in Zenrurik. But my primary school is NOW Unaruk.
Every school is locked out, period now. Like I never did the quest to open them, either.
BUT that Zenurik focus rep is sitting there with 337k. The Greater Zenurik lens I upgraded to a Eidolon, too (have 2 Greater Zenurik lens).
I opened a ticket on this and the automatic reply I got was they generally don't restore forcus. But it's not focus I need restored (it's there!), it's my original primary focus school.
Focus 2.0 apparently reset my primary school but not it's focus, and forced a change that a returning player would not remember in almost 2 years.
HOW do I resolve this with DE?
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