(PSN)Quizak86 Posted December 4, 2018 Share Posted December 4, 2018 What do we do if we have a support ticket that has gone unanswered for 10+ days? Link to comment Share on other sites More sharing options...
Mr.SpookSpook Posted December 4, 2018 Share Posted December 4, 2018 (edited) Wait a little more. And definitely not post something like this in the General Discussion part of the Forum. Edited December 4, 2018 by Mr.SpookSpook Link to comment Share on other sites More sharing options...
Kyronz Posted December 4, 2018 Share Posted December 4, 2018 that is pretty much the normal on PC, then they mail some boilerplate and close the issue. I am not sure they actually have a support department per se, probably because the game is F2P. Link to comment Share on other sites More sharing options...
XRosenkreuz Posted December 5, 2018 Share Posted December 5, 2018 (edited) 3 hours ago, Kyronz said: that is pretty much the normal on PC, then they mail some boilerplate and close the issue. I am not sure they actually have a support department per se, probably because the game is F2P. I mean, personally, I've put in 7 tickets over the last 5 years and the longest support took to answer one was 6 days. Never had an issue getting the problems resolved, either. Edited December 5, 2018 by XRosenkreuz Link to comment Share on other sites More sharing options...
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