(XBOX)BrutalRuach Posted December 15, 2018 Share Posted December 15, 2018 During this weeks release of fortuna I have had a message pop up saying an updated version was out and to restart my game. When I restart it I get the log in failed check your info message to pop up. I have reinstalled the game multiple times, cleared my cache, hard reset, and deleted my save data from everywhere. This has happened three time this week alone and made me miss out on daily rep and wasting my boosters. This bug has also happened through out the years also. This bug should have been fixed by now. And this has nothing to do with Xbox servers either because it says everything is working fine this is a bug on DE’s side. Link to comment Share on other sites More sharing options...
(XBOX)Dex Xean Posted December 15, 2018 Share Posted December 15, 2018 yea my friend is having issues right now on logging in too with the login failed bug. Really hope DE looks into this issue. Link to comment Share on other sites More sharing options...
(XBOX)Dr Spaghetti 28 Posted December 15, 2018 Share Posted December 15, 2018 (edited) I had this early in the morning, then it cleared up, and now I have it again. I didn't do anything to clear it aside from walk away from my Xbox for a bit. edit: this worked for me Edited December 15, 2018 by (XB1)Dr Spaghetti 28 Link to comment Share on other sites More sharing options...
(XBOX)DeffBee Posted December 15, 2018 Share Posted December 15, 2018 I am getting this issue as well.. I cleared the saved data, reserved space, rebooted, reinstalled the game and rebooted my modem and router as well. Nothing seems to be a sure fire fix. Link to comment Share on other sites More sharing options...
(XBOX)M4H x Halo Posted December 15, 2018 Share Posted December 15, 2018 (edited) Accidentally posted on the nintendo switch bugs, but I’ll add it to here as well. NA player, hard reset the console, checked my IP and wifi to ensure everything was up and running for any other device I have, and the game still gives the “Login Failed. Check your info.” Any other ways around? Or just spam it until it loads up or leave it alone for a day or two? Haven’t been on the game in the past 2 weeks because of my finals, finally boot it up and it says that. Heart-breaking because I really want to start on the Fortuna stuff. Edit: Clearing all data did nothing. Edited December 15, 2018 by (XB1)H4L0xHunter1 Link to comment Share on other sites More sharing options...
(XBOX)Dr Spaghetti 28 Posted December 15, 2018 Share Posted December 15, 2018 Got the issue again this morning, this time clearing the data didn't fix it so it might have just been coincidence that it fixed last night. Link to comment Share on other sites More sharing options...
(XBOX)SniperFox 20 Posted December 16, 2018 Share Posted December 16, 2018 same issue happened to me all day and its getting a little annoying at this point Link to comment Share on other sites More sharing options...
(XBOX)M4H x Halo Posted December 16, 2018 Share Posted December 16, 2018 Was literally playing an hour or two ago, and now it’s doing it again. Link to comment Share on other sites More sharing options...
(XBOX)Godasaurusrex Posted December 17, 2018 Share Posted December 17, 2018 I too have been having this for at least 3 days. I've reinstalled, verified download cache (which worked once, but may have been coincidence since it hasen't worked since), and just hit 'A' on the login screen for about 20 mins, but I cannot get in. It really sucks that I can't play, but whats worse is that I can't use the boosters DE gave us, or the one I had bought when the update came out. So now I'm just wasting plat. I really hope the devs find a fix soon Link to comment Share on other sites More sharing options...
(XBOX)JAYL0V3T0D3ATH Posted December 17, 2018 Share Posted December 17, 2018 I've been having the same issue since this evening. I cant log in 😒 Link to comment Share on other sites More sharing options...
(XBOX)M4H x Halo Posted January 4, 2019 Share Posted January 4, 2019 Let’s revive this, sadly, because it’s happening again! None of the steps compared to last time work (Reset wifi, check modum, delete the whole game and redownload it, etc.) work so i might as well give it another few days off... Would like to get one step closer to MR26, but alas that’ll have to wait until this is fixed. Link to comment Share on other sites More sharing options...
(XBOX)Dr Spaghetti 28 Posted January 6, 2019 Share Posted January 6, 2019 On 2019-01-04 at 4:18 PM, (XB1)H4L0xHunter1 said: Let’s revive this, sadly, because it’s happening again! None of the steps compared to last time work (Reset wifi, check modum, delete the whole game and redownload it, etc.) work so i might as well give it another few days off... Would like to get one step closer to MR26, but alas that’ll have to wait until this is fixed. Same here. Everything was fine for a few weeks but now it's back. Link to comment Share on other sites More sharing options...
(PSN)Josjiiah1700 Posted February 16, 2019 Share Posted February 16, 2019 Doing still. Ps4 here Link to comment Share on other sites More sharing options...
(XBOX)DPSindori Posted February 21, 2019 Share Posted February 21, 2019 Been getting this since last night. It kicked me out saying an update was available. When I started it back up it says login failed. Link to comment Share on other sites More sharing options...
(XBOX)XS1LENT STEPSX Posted March 17, 2019 Share Posted March 17, 2019 It doing that login failed thing, it really irritating, can you fix this plzzzzzz Link to comment Share on other sites More sharing options...
(XBOX)toast gamer1123 Posted March 26, 2019 Share Posted March 26, 2019 This is really stupid, DE need to fix this because I can't play anymore Link to comment Share on other sites More sharing options...
thetyrant67 Posted April 7, 2019 Share Posted April 7, 2019 (edited) Have there been any announcements? Player here from SEA. Can access the website but not the game. I'm getting the same Login failed, check your info error. Edit: Whoops, posted on the wrong thread. Edited April 7, 2019 by thetyrant67 Link to comment Share on other sites More sharing options...
(XBOX)Vikingking1178 Posted June 1, 2019 Share Posted June 1, 2019 I'm an Xbox user and this is happening to me right now. Can anyone give a recommendation on how to fix it? Link to comment Share on other sites More sharing options...
(XBOX)Holy Meme Lord Posted July 7, 2019 Share Posted July 7, 2019 I was able to download the update from a wireless hotspot but when i went back to my main wifi this came back up. WTF Link to comment Share on other sites More sharing options...
(XBOX)AscendantHound Posted July 9, 2019 Share Posted July 9, 2019 There seems to be no other fix for this other than switching from IPv4 to IPv6. I cannot verify this as no ISP in my area offers this. Link to comment Share on other sites More sharing options...
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