[DE]Bear

Chat Moderation Changes and Additions!

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17 минут назад, Limarra сказал:

I recently touched on this topic and was advised to send my request here.

"Greetings! I apologize for raising this topic, but I can`t ignore it.

I play on the Russian server and am very depressed by the amount of aggression in the chat. Constant CAPS, insults, sexism, recruiting and trading in the usual chat... On the Russian server there is a very strong problem with the moderators, mainly due to the fact that they are not in the game as often as we would like. Most likely they simply do not have enough free time. I would really like to help you with toxic players and therefore I ask: is there now an opportunity to become a chat moderator or recommend someone to the moderators?

Sorry for my English 😄"

Da, on the Russian server it would not hurt to add moderators ... As I already said: Russia has 11 time zones, and only 9 chat moderators 😄

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On 2018-12-19 at 1:56 AM, Cleesus said:

No chat mods have been removed, the professional chat mods are in addition to the volunteer chat mods.

This is all I needed to read to decide that Region chat is best staying away from. Nothing will change with those problematic moderators around.

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How it could be improved:

-Clarify what players can and cannot say so we don't accidentally ban ourselves from chat.

-Give one-time warnings whenever we type in something that shouldn't be said so we don't say it.

-Ban only from channel we triggered the system in, not the entire game's chat system.

-Reduce ban times, I've asked around and apparently, this is going to last for up to 2 weeks and I'm just not going to play the game the entire time if that's the case because I can't do anything besides alerts and quests since I can't coordinate with my team.

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В 10.01.2019 в 22:19, Limarra сказал:

I recently touched on this topic and was advised to send my request here.

"Greetings! I apologize for raising this topic, but I can`t ignore it.

I play on the Russian server and am very depressed by the amount of aggression in the chat. Constant CAPS, insults, sexism, recruiting and trading in the usual chat... On the Russian server there is a very strong problem with the moderators, mainly due to the fact that they are not in the game as often as we would like. Most likely they simply do not have enough free time. I would really like to help you with toxic players and therefore I ask: is there now an opportunity to become a chat moderator or recommend someone to the moderators?

Sorry for my English 😄"

I almost forgot!  More thanks to [DE]Andrew and NoLife for your help and feedback. 

Okay, I take my words back. I sat in a Russian chat for two days and seemed to be able to change something. I managed to make some players kinder and now they do not break the rules of the chat. I just had to ask politely. What a pity that this does not work with all players. And what a pity that the chat bot works so badly on the Russian server.

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2 hours ago, (PS4)AntiDevZ said:

This news sound great so when is this change coming. Do this mean i can vounlteer in future?

My understanding is that they will still be hand-picking any new moderators from names suggested by current moderators.

 

 

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3 hours ago, notlamprey said:

My understanding is that they will still be hand-picking any new moderators from names suggested by current moderators.

But isn't that part of what made this whole issue start in the first place? If they do that then most of the listed measures would end up being pointless anyways.

Edited by ----Legacy----

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8 minutes ago, ----Legacy---- said:

But isn't that part of what made this whole issue start in the first place? If they do that then most of the listed measures would end up being pointless anyways.

I think that's the conclusion many people are reaching, and I'm afraid that's my current position as well - unless further developments change the landscape in some major way.

The community has, here and elsewhere, pointed out several fundamental contradictions. These contradictions exist in DE's policy, their method of drafting that policy, and their enforcement of that policy. Whether they take these contradictions seriously and have the capability to address them in a meaningful way remains to be seen.

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