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How to close chat tabs [Nintendo Switch]



So when I want to close a chat tab...its been kind of random. Sometimes when I click one of the chat tabs (another players name), a drop down menu appears that has options such as close tab...close all tabs...etc. But most of the time when I do this...instead of giving me a drop down menu, it just changes to that tab. I'm not sure what I'm doing to make the drop down menu appear or not appear. Hoping someone can shed some light on this for me...it gets super frustrating having 10+ chat tabs open and not being able to close any of them. 

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