For context, check out our thread from a month ago: Greetings Tenno, Back in December, we started implementing several new processes to make our Chat Moderation Program more robust. We have gone through several stages of this process, and we are finally at a point where we have been able to monitor these changes and see the effect. On the whole, we have been pleased with the changes made and want to give you a brief rundown on what is different and the kind of activity we see. On