Aaravis Posted May 28, 2019 Share Posted May 28, 2019 The first thing i did was buy the prime accessories pack thinking i would get the prime frame that was shown on web page. I only got the credit and afinity 92 day boost. After waiting 6 hours and logging in and out of game many times i still have no new prime frame. I then decided to buy the mend and maim pack and got charged full price even though i should have been able to upgrade for less. Again i did not receive the equinox prime war frame. Link to comment Share on other sites More sharing options...
Guest Posted May 28, 2019 Share Posted May 28, 2019 Contact Support and explain your problem... Link to comment Share on other sites More sharing options...
XRosenkreuz Posted May 28, 2019 Share Posted May 28, 2019 Contact support about not getting the Frame, but you wouldn't have gotten Equinox from the accessory pack, and unless I'm mistaken, price reduction on upgrading doesn't apply to buying the accessories and then getting one of the tiered packs. Link to comment Share on other sites More sharing options...
Zanchak Posted May 28, 2019 Share Posted May 28, 2019 28 minutes ago, Aaravis said: The first thing i did was buy the prime accessories pack thinking i would get the prime frame that was shown on web page. I only got the credit and afinity 92 day boost. After waiting 6 hours and logging in and out of game many times i still have no new prime frame. I then decided to buy the mend and maim pack and got charged full price even though i should have been able to upgrade for less. Again i did not receive the equinox prime war frame. You don't get any compensation if you already own things in a Prime pack. If you bought accessories, that's all you will get - no frame or weapons are included. When you bought the mend & maim pack you basically bought the accessories pack a second time when you did not need to as there are 2 other options that don't include it right there. Link to comment Share on other sites More sharing options...
Aaravis Posted May 28, 2019 Author Share Posted May 28, 2019 Well that makes sense now. My equinox prime frame finally showed up hours later so i guess the problem solved itself. Link to comment Share on other sites More sharing options...
sinnae Posted May 28, 2019 Share Posted May 28, 2019 but why is this in general discussion? contact support. Link to comment Share on other sites More sharing options...
(NSW)1kSakura Posted May 28, 2019 Share Posted May 28, 2019 Hoooooly dayum! Based on what you said, you basically bought the prime accessories twice! Link to comment Share on other sites More sharing options...
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