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Banned from region chat randomly 5/30/2019


LEXEN-OBF
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I can't seem to find an answer. I was booted from region chat yesterday around 10pm and am still banned. I said nothing vulgar, just a bad pun using Vor instead of the word "for." Region chat randomly stopped working, then after about 5 minutes, I re-logged and it read I had been suspended from chat.

I submitted a support ticket thinking this was a bug and got no response for (right at) 24 hours now. If there is a bug, can someone let me know? If not, can I get an explanation?  This is incredibly irritating. Just logged in and saw that I was still banned.

Edited by LEXEN-OBF
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I don't remember exactly but it was along the lines of 'maybe Vor reasons" or something that innocuous. Oh I also was doing the @<name> thing.

@<some-name> Maybe vor reasons.

Edited by LEXEN-OBF
clarification
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Just checked before going to bed. Region chat has been restored. Thanks to whomever fixed this.

Can I get a PM or a response as to what is happening? I am not in a clan so I use/read region chat (God help us) to mine tidbits of game info. Losing access to it randomly was a big problem.

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Same thing happened to me on Monday. I was in the middle of helping someone on Region chat who wanted to know good places to level. Someone suggested a node I cant remember  and I typed "And *note* of course" but it came out "* *Node*..." and then I got a message I had been suspended from the chat server. And its not just region chat, its all chat, including the squad chat and clan chat. This is, to put it mildly, frustrating as hell, especially since I got no notification as to WHY I was chat-banned, and support said I should have got one.

It pretty much sucks all round, especially since I have no idea how long it will last, and support said it could be up to 2 weeks :S

Edited by Himodor
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Yeah you won't see feedback for any of this. I even tried suggesting an automated response could be emailed to your account showing the post you made which lead to the suspension. But even that suggestion (which support TOLD me to post to forums) was deleted.  

I just refuse to chat in public channels now. Because it didn't just suspend me from public channels, I lost clan and group chat as well making the game almost unplayable. 

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Ya, I've lost Squad chat and Clan too, and again no idsea when it will be lifted.

I've learned my lesson. If and whenever I get chat privileges back I wont be helping Newbies in Public chat anymore, as the risk of getting autobanned is too great. So well done to whoever poor minimum wage slave programmed the automated chat screening of the company DE outsourced this to, you have wrecked whatever help I can give to new people and they will be at the mercy of the bad advice asses will be throwing at them. It has really affected my enjoyment of the game I had come back to after a 2 and a half year break.

I mean I cant risk starting hunting Trilodons like I want to as how do people communicate with me, and you need SOME cooridination to kill them. Ad as for trying a Profit Taker run... ha ha. I don't mean to start whining here but... Hell I'm whining because I'm kinda bitter about this. Sue me.

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I think what got me most is that there is nothing I said that could have even been remotely misconstrued as vulgar or insensitive to someone's feelings.

I can't imagine getting banned from your own clan's chat system for something said in region.

Edited by LEXEN-OBF
Maybe a little frustration is seeping into my wording. edited for objectivity.
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