Twike Posted June 21, 2019 Share Posted June 21, 2019 Good day, Gentlemen. Sended a question to support about a week ago about unblocking my acc due to mistake leading do negative platina balance. Still 0 reaction from DE. Playing this game since 2013. Never saw such a bad reaction time from TS. Is it ok, or WTF? Link to comment Share on other sites More sharing options...
0 (PSN)WetPollito Posted June 21, 2019 Share Posted June 21, 2019 (edited) I think it depends the problem, in some case 1 days and others 15 days or more. Edited June 21, 2019 by (PS4)WetPollito Link to comment Share on other sites More sharing options...
0 Twike Posted June 21, 2019 Author Share Posted June 21, 2019 il y a 4 minutes, (PS4)WetPollito a dit : I think it depends the problem, in some case 1 days and others 15 days or more. They still can answer that they`re ackonowleged and looking for resolution or smth. But for now its just silence. 0 answer. Looks like ignoring. Link to comment Share on other sites More sharing options...
0 KIREEK Posted June 21, 2019 Share Posted June 21, 2019 there is a backlog of tickets, i also have 4 tickets on hold and one is 21 days old. Usually takes around 2 weeks, that's the average. Don't worry, they will get to your ticket eventually. Link to comment Share on other sites More sharing options...
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Twike
Good day, Gentlemen.
Sended a question to support about a week ago about unblocking my acc due to mistake leading do negative platina balance. Still 0 reaction from DE.
Playing this game since 2013. Never saw such a bad reaction time from TS. Is it ok, or WTF?
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