(PSN)Jiggy_Widd1t Posted July 13, 2019 Share Posted July 13, 2019 Thankyou dev team for being so diligent in trying to work out what the problem is. I fall directly into the category of "got ephemera straight away, but didnt get nekros." So if ever you want to use someone's account as a guinnea pig, feel free to use mine. Link to comment Share on other sites More sharing options...
(XBOX)Yojimbo3 Posted July 13, 2019 Share Posted July 13, 2019 Buenas. En mi caso NO recibí Nekros Prime y SÍ la efímera de Lotus. Tres amigos a los que informé de la Tenno Live SÍ recibieron TODO. Por favor solucionen esto, El juego me gusta mucho, llevo más de 300 horas jugadas. Gracias anticipadas por su gestión. Link to comment Share on other sites More sharing options...
(PSN)JadeNightwalker Posted July 13, 2019 Share Posted July 13, 2019 Like a bunch of others on this post, I never got either my stuff is linked Link to comment Share on other sites More sharing options...
TalynTam Posted July 13, 2019 Share Posted July 13, 2019 Thanks, willl be waiting for this to drop Nekros Prime Monday. Watched the whole entire TennoCon, and loved it. Received the Lotus only. The promo codes from the Simaris game show worked after waiting a while since the site was overloaded, lol. Thanks again. Having alot of fun with this game since last year. Oh, and if it makes any difference, I linked with Mixer account. Link to comment Share on other sites More sharing options...
(PSN)S3M-Slicer Posted July 13, 2019 Share Posted July 13, 2019 On 2019-07-12 at 10:31 PM, [DE]Danielle said: As the Warframe team has been unwinding from TennoCon and catching up with post-July 6th happenings, we have seen reports rolling through that indicated something was fishy (team) with the TennoLive Nekros Prime drop. There were over 600,000 drops delivered to your very inboxes over the course of TennoCon! A truly impressive number of free goods sent to participating Tenno watching from home, but we found a discrepancy between successful deliveries of the Lotus Ephemera vs. Nekros Prime. We did some digging to come up with a solution (to send out even more free stuff, because 600,000 drops just isn’t enough let’s be honest), which we’ve laid out below: Hi Danielle, thanks for getting in touch with the players about this issue, having waited seven days now I still haven't received my Nekros Prime drop on PlayStation 4 and neither has my brother who also watched the tennocon live stream. I'm not a fans of posting on games forums, but I want to make it clear to everyone what I saw during the Tennocon 2019 live stream. As based on the communications I'm seeing from Digital Extremes it's not clear if you know your Warframe website partly crashed/errored during the live stream and many users were not able to log into the Warframe site directly with their accounts during the stream. I tried 4 times over the course of the stream and was given an error message every time on trying to log in. This I suspect is one of the factors that may have prevented tokens from being issued to some players. I myself got the lotus drop on Twitch and I remained watching the stream after getting the lotus drop, which may be the reason I didn't get the Nekros Prime drop as I suspect the timer for the second drop didn't reset if you stayed watching the main stream. I watched for around 2 hours in an unbroken sitting, didn't change twitch page etc.. just watched it straight, started about 40 minutes before the main tennocon stream and just left it running. My brother started watching the main stream only after about 15 -20, but then watched to the end. By that point the Warframe website login had crashed, however. I've seen a few reports of people getting two Nekros Primes on PC as some have stated the drop from Twitch was different to the one from the steam video. I can't confirm this myself as I was trying to get the drop on PlayStation 4. Having spoken to a selection of people in my clan and region chat, I seem to be seeing a ratio of around five people who didn't get the drop to one that did. So it's clear to me most players didn't get the drop as planned. What this also means is that many new players who likely signed up to Warframe that day to get the drop, likely couldn't as you couldn't link your twitch account to the Warframe website during the stream due to the log in issue. To me it seems the huge success of the event was great, but the website itself couldn't handle the traffic. So I will suggest future tennocon drops, should not be linked to the website and a in-game alert for a week or something like that would be a better idea, to avoid this problem. I think a work around is needed for the many new players who couldn't log into the site to link account and those who didn't get either reward when watching the stream. Link to comment Share on other sites More sharing options...
mothers_milk Posted July 13, 2019 Share Posted July 13, 2019 I watched all panels but did not receive the Lotus ephemera or Nekros. I know I'm linked due to the frost and trinity giveaways but I got nothing this time around. I redeemed the promo codes from simaris quiz, and was active in twitch chat. Link to comment Share on other sites More sharing options...
(XBOX)IronicCommunist Posted July 13, 2019 Share Posted July 13, 2019 30 Consecutive minutes or 30 in total what if you ledt the stream on accident and may have not had 30 consecutive minutes Link to comment Share on other sites More sharing options...
(PSN)vapor619 Posted July 13, 2019 Share Posted July 13, 2019 my pc account that i dont use received the Ephemera but not nekros, but that account is not linked to my twitch and my ps4 account has not received either of them. and my ps4 account has the linked twitch account. Link to comment Share on other sites More sharing options...
(PSN)karasu1991 Posted July 13, 2019 Share Posted July 13, 2019 I HAVE MY ACCOUNTS LINKED I SAW ALL,INCLUDE I HAVE ALL TWITCH PRIME ITEMS FROM WHEN I BEGAN TO PAY FOR TWITCH PRIME ,I SAW ALL FROM BEGGINING,MY ACCOUNTS ARE LINKED,YOUR SUPPORT SERVICE IS IGNORING ME,AND I DONT GET NEKROS OR EPHIMERA P.S SORRY FOR CAPITTAL LETTERS MY KEYBOARD IS BROKEN Link to comment Share on other sites More sharing options...
(PSN)Bnye_ScienceGuy Posted July 13, 2019 Share Posted July 13, 2019 I watched all of it too and didn't get either of the drops, honestly I thought I was the only one. Link to comment Share on other sites More sharing options...
suzart Posted July 14, 2019 Share Posted July 14, 2019 Didn't get either drops, watched like 85% of the TennoLive 😞 BTW, amazing event Link to comment Share on other sites More sharing options...
(PSN)Dottor_Saimon Posted July 14, 2019 Share Posted July 14, 2019 I didn't receive the ephemera or Nekros... I watched the stream on the Twitch app on my smartphone. Link to comment Share on other sites More sharing options...
(XBOX)CataclysmicSoul Posted July 14, 2019 Share Posted July 14, 2019 I didn't get either drop. Was really looking forward to the ephemera. Account has been linked long ago and I watched more than the required 30 minutes for each drop on the warframe twitch channel. Thanks for looking into this Edit: Found out it was sent to my PC account instead of my main account on xbox. Both use the same email but I guess we don't get to choose where it goes. Link to comment Share on other sites More sharing options...
(PSN)NO-WRONG_DOING-G Posted July 14, 2019 Share Posted July 14, 2019 Was confused but this gives me closure. Link to comment Share on other sites More sharing options...
Azurkutsuu Posted July 14, 2019 Share Posted July 14, 2019 What about those of us who have recieved NEITHER the Lotus Ephemera or the Nekros Prime but watched more than enough to qualify for both? Link to comment Share on other sites More sharing options...
(PSN)lolkillerQC Posted July 14, 2019 Share Posted July 14, 2019 I watch more than 30 min of the tennocon live for nekros prime but i never receve it, i know you work a lot for found a solution at this problem thank you very much for everything you do for this game. I hope i will have my nekros prime, please! Link to comment Share on other sites More sharing options...
Spookmineer Posted July 14, 2019 Share Posted July 14, 2019 No ephemera and no nekros prime for me. Checked to see if account was linked prior to the liveshows, all was good. Watched 3 of the liveshows and tennolive. Not in the background while playing, or minimized, I watched them. Link to comment Share on other sites More sharing options...
SnowWarFr Posted July 14, 2019 Share Posted July 14, 2019 Where are my twitch drops? What about those who received neither of them? I think we take up the greater majority of people who failed to receive their packages. Link to comment Share on other sites More sharing options...
Tenno76856 Posted July 14, 2019 Share Posted July 14, 2019 Hopefully those who actually watched the stream will get their rewards. I received my rewards like 8-9 hours after the streams finished (i had seen someone earlier who posted they waited 7 hours so i held out hope...which came to fruition :) ) On side note, i read somewhere if you watched on twitch app on mobile, that wouldnt work? Link to comment Share on other sites More sharing options...
WarmachinePanda Posted July 14, 2019 Share Posted July 14, 2019 I watched all the panels and the entire tennolive through the twitch app for windows with my twitch prime account linked and not recieved Lotus Ephemera or the Nekros Prime. My friend who saw in the website received both. I thought the twitch's official app was valid too, was not it? Link to comment Share on other sites More sharing options...
(PSN)BigGunsou812 Posted July 14, 2019 Share Posted July 14, 2019 I received the ephemera right away, but didn't receive nekros. Hopefully you'll be able to see this on my account. Link to comment Share on other sites More sharing options...
KhorCS Posted July 14, 2019 Share Posted July 14, 2019 Will the lotus ephemera ever return? i missed the event due to real life stuff but i really want the ephemera Link to comment Share on other sites More sharing options...
Nibelhim Posted July 14, 2019 Share Posted July 14, 2019 16 minutes ago, KhorCS said: Will the lotus ephemera ever return? i missed the event due to real life stuff but i really want the ephemera Same question, I was on twitch, twitch linked to warframe and warframe linked to twitch, was on from 12:36 till 9:30ish and got neither drop. Will lotus ephemera return? Link to comment Share on other sites More sharing options...
(PSN)tUrban_tim Posted July 14, 2019 Share Posted July 14, 2019 I didn't either of the drops. Does this mean I will get nothing? Link to comment Share on other sites More sharing options...
SnowWarFr Posted July 14, 2019 Share Posted July 14, 2019 2 minutes ago, (PS4)tUrban_tim said: I didn't either of the drops. Does this mean I will get nothing? You, me, and thousands of others feel the same, bro. Link to comment Share on other sites More sharing options...
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