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[DE]Danielle

(All Platforms) The Missing Nekros Prime Twitch Drop from TennoLive 2019 - Script Complete

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Seeing so many replies here + in other parts of the forum/reddit/discord that had trouble receiving loot at all, it’s kinda ridiculous that DE are still sticking with the stance that “if you didn’t receive anything, you clearly weren’t eligible”. 🙄

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Just now, Hwingal said:

Seeing so many replies here + in other parts of the forum/reddit/discord that had trouble receiving loot at all, it’s kinda ridiculous that DE are still sticking with the stance that “if you didn’t receive anything, you clearly weren’t eligible”. 🙄

Read the post she made, if you got neither, you get nothing. There is no fix for us that they are willing to implement, they. Don't. Care. About. Their. Users. And I agree dude, it's a TERRIBLE business practice.

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well i got lotus ephermia and i didn't got nekros prime after watching for whole time u can check ur servers that i watched for all time 

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anyone else get told you wasn't eligible for the nekros prime twitch drop because your account wasn't linked properly but you received the lotus ephemera. i watched for 8+ hours from partnered streams to tenno live start to end.

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I did not receive anything yet and I have watched the entire Tennolive and several hours of the panels before..

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1 minute ago, (XB1)Lucifer422 said:

I never got my neckros and i watch the whole stream

 

Read the post, if you got ephemera you get it. If you didn't get the ephemera you get nothing. Either way I urge you to spread the word about what happened here. They shouldn't get away with false advertisement.

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10 hours ago, (PS4)Bubozk3 said:

Should those with open tickets close them out to take some pressure off your zendesk; or wait until after the script/delivery?

I'd wait just in case

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I haven't received the lotus ephemera despite having watched the entirety of the art section and the game show. My account is properly linked with twitch aswell and its been seven days. What happened?

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I watched all of Tenno live but not enough of the panels to get the lotus effect. So, basically, because I watched only Tennolive, which is the requirement for Nekros, I won't get him because I'm not in the group with the biggest amount of people? I see.

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started watching at 18:30 and I saw it until the end and even then I did not win the nekros.

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Yay, I don't get Nekros despite watching all of Tennolive. Glad to know I, and many others, got dunked because DE couldn't handle that big load of people.

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i am happy to hear about this. because i manage to get Ephemera but not nekros prime and i have my accounts linked as well watched both parts for 30 min each.

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Welp, I got up at 3am here for the ephemera and stayed online till the end for nekros but only ghouls in my inbox this week, so perhaps it's time to stop waiting. If I get a chance to grind for both in the not to distant future I could settle for that. I did enjoy my first tennolive experience and 600K reward drops is pretty amazing really.

Left a bit of a mess in it's wake though that cast a cloud of unhappy feeling over the forums this week. I kinda hope everyone gets what they want just so we can go back to normal trivial drama like grumbling about Nightwave etc. Maybe some PR lessons to be learnt from this also.

Peace

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I never got my free Lotus Ephemera and I did not receive my free Nekros Prime either for watching Tennocon so does that mean because I didn't receive the Ephemera, I wont get Nekros?

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I just realised that I my warframe account wasn´t directly connected to my twitch account, but my steam account was. Is it possible to get Nekros Prime and the ephemera over Steam, because my steam account and warframe account are linked.

 

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11 hours ago, [DE]Danielle said:

After investigating several accounts from Tenno who had reported the case of the missing Nekros Prime, we discovered a pattern. The majority of Tenno who had successfully received the Lotus Ephemera drop somehow did not also receive the Nekros Prime drop during TennoLive. 

I can possibly give some useful information regarding this;
I got both drops, but most of the people I've talked to only got the Ephemera. The difference between me and them is that I restarted my browser at the start of Tennolive while the others just watched the entire thing straight through (or took a break much earlier). So it is possible that the drop timers didn't work properly because it was just one long stream.

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I didn't get Nekros Prime or the Lotus Ephemera, but I watched the whole stream. My boyfriend watched it too and get both of them immediately...

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1 hour ago, Sabremouse said:

Welp, I got up at 3am here for the ephemera and stayed online till the end for nekros but only ghouls in my inbox this week, so perhaps it's time to stop waiting. If I get a chance to grind for both in the not to distant future I could settle for that. I did enjoy my first tennolive experience and 600K reward drops is pretty amazing really.

Left a bit of a mess in it's wake though that cast a cloud of unhappy feeling over the forums this week. I kinda hope everyone gets what they want just so we can go back to normal trivial drama like grumbling about Nightwave etc. Maybe some PR lessons to be learnt from this also.

Peace

This exact thing happened last tennocon, so you’d think they would learn from that experience, not backtrack...

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