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Positve Plat balance after ban - still banned


techtree
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Hi,

i recently got banned due to negative plat balance. now i bought some and currently have a positive plat balance but can still not enter the game.

does this require manual action from the suport to unban me?

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vor 11 Minuten schrieb GnarlsDarkley:

contact support...I would do so anyway and ask where the negative balance comes from...even if there is only a slim chance maybe you'll get your sold items back

was my fault, a friend recommended me a 3rd party seller and turned out, this was acquired with stolen credit cards. so completely my fault. Naive me totaly fell for the story, that the cheaper prices come from buying the steam gifts cheaper in foreign countries. this happened nearly a year ago but now I wanted to play again, so I bought the platinum to balnce this out

but yeah, support got a ticket, hopefully they can resolve this really quick. (still curious, why this doesnt validate when you login)

Edited by techtree
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