[DE]Steve Posted December 29, 2012 Share Posted December 29, 2012 Post here if you find that your items have reverted to unranked or your credits have been reset (or support ticket if you're frisky). We're watching the database right now in mouthy verbose mode. Thanks crew! Link to comment Share on other sites More sharing options...
Crond Posted December 29, 2012 Share Posted December 29, 2012 (edited) Post here if you find that your items have reverted to unranked or your credits have been reset (or support ticket if you're frisky). We're watching the database right now in mouthy verbose mode. Thanks crew! We are glad to assist! :) Which is preferrable for reporting into: the forum or the helpdesk? Edited December 29, 2012 by Crond Link to comment Share on other sites More sharing options...
[DE]Steve Posted December 29, 2012 Author Share Posted December 29, 2012 Helpdesk is preferred! Thanks! Link to comment Share on other sites More sharing options...
Aftertouchs Posted December 29, 2012 Share Posted December 29, 2012 (edited) Hello, I am having issue finding the helpdesk, but will post here. My credits got wiped out in the update due to a crash and disconnect (multiple times in the past few days), do you need me to state the credit amount? I was playing around 8:30, the game crashed and had to update and bam, creds gone. Hope that helps! Edited December 29, 2012 by RezaMadia Link to comment Share on other sites More sharing options...
DeadlyShadow Posted December 29, 2012 Share Posted December 29, 2012 I lost over 200k credits, but I also have another problem I played like 5 times the Jackal level, hoping to find a good blueprint, but after five times, I dind't get anu loot, any credits, blueprinrs, components......nothing Link to comment Share on other sites More sharing options...
[DE]Glen Posted December 29, 2012 Share Posted December 29, 2012 What time zone are you in, RezaMadia? Link to comment Share on other sites More sharing options...
[DE]Steve Posted December 29, 2012 Author Share Posted December 29, 2012 It will only help us if the reset occured during the logging time window (after 8pm EST) Link to comment Share on other sites More sharing options...
[DE]Glen Posted December 29, 2012 Share Posted December 29, 2012 And also would be super awesome if right after you notice that you got the shaft you let us know without playing more (ie: if your XP was reset to exactly zero, quit the game and and let us know before playing more so we can trace) Link to comment Share on other sites More sharing options...
ToastedFrenchToast Posted December 29, 2012 Share Posted December 29, 2012 this happened to me but the only thing i lost was 20k credits nothing else i noticed Link to comment Share on other sites More sharing options...
Jehuty2k Posted December 29, 2012 Share Posted December 29, 2012 My Cronus got reset from rank 5 to unranked between yesterday and today Link to comment Share on other sites More sharing options...
Montiblanc Posted December 29, 2012 Share Posted December 29, 2012 (edited) my pistol got unranked many days ago, on support ticket they gave it a boost in exp by 2 levels but i still cannot get a single upgrade point! the pistol is left useless! 14 levels without a single upgrade point i want it to be turned into level 30 weapon coz thats the level i would have on it by now like my warframe and main gun which reached this level looooong time ago. Edited December 29, 2012 by Montiblanc Link to comment Share on other sites More sharing options...
Deimoskiri Posted December 29, 2012 Share Posted December 29, 2012 They are asking for unranked and credit resets since today 8 PM. Link to comment Share on other sites More sharing options...
SeoV Posted December 29, 2012 Share Posted December 29, 2012 I lost my 8K and level...about 4 days ago i think and no one has helped. Link to comment Share on other sites More sharing options...
Hrafn Posted December 29, 2012 Share Posted December 29, 2012 I got hit for about 10k or so (I may be a little off) earlier today after doing a flagship raid. There was a DC/host migration during the match as well. Weapon ranks seem to be intact, though. Link to comment Share on other sites More sharing options...
[DE]Glen Posted December 29, 2012 Share Posted December 29, 2012 A fix was deployed moments ago. Let us know if any new hits occur. Link to comment Share on other sites More sharing options...
BlackFugi Posted December 29, 2012 Share Posted December 29, 2012 (edited) I bought skin for loki for 30,000 money disappeared skin not have :( What to do? sorry for my english This is the second topic Edited December 29, 2012 by BlackFugi Link to comment Share on other sites More sharing options...
Crond Posted December 29, 2012 Share Posted December 29, 2012 Dear DESteve! As long as some of my reports remain unanswered here, should I repost them to helpdesk for it's preferred against the forum? Link to comment Share on other sites More sharing options...
[DE]Steve Posted December 29, 2012 Author Share Posted December 29, 2012 Keeping an eye here still - but I think the we're in good shape now. if anyone wants me to address account issues I can jump in and out while I have time today. Link to comment Share on other sites More sharing options...
BlackFugi Posted December 29, 2012 Share Posted December 29, 2012 Dear administration please help ((((( Link to comment Share on other sites More sharing options...
[DE]Steve Posted December 29, 2012 Author Share Posted December 29, 2012 BlackFugi - what did you buy? Not sure what you mean by Loki skin. If you mean the Blueprint, you will need to go on a quest to get the components. Check out the Foundry to see what Blueprints you own. Link to comment Share on other sites More sharing options...
BlackFugi Posted December 29, 2012 Share Posted December 29, 2012 (edited) I bought AVATAR IMAGE PACK 2 skin ember loki and I do not have it and the money is gone Edited December 30, 2012 by BlackFugi Link to comment Share on other sites More sharing options...
Rushcore Posted December 29, 2012 Share Posted December 29, 2012 well.. it seems my rank does not go up or down.. it just stays put lol.. Link to comment Share on other sites More sharing options...
Drake44 Posted December 30, 2012 Share Posted December 30, 2012 I lost cca. 110,000 credits Link to comment Share on other sites More sharing options...
darq Posted December 30, 2012 Share Posted December 30, 2012 Dec 27 04:16 lost around 27k or 29k (couldn't remember the exact amount) after i abort a mission yesterday. please help, thank you. lost another 11k today at venus boss during host migration. my total credit loss is now around 40k -.- December 27, 2012 06:21 Link to comment Share on other sites More sharing options...
darq Posted December 30, 2012 Share Posted December 30, 2012 also when my pistol levels up but i dont get any upgrade points. Link to comment Share on other sites More sharing options...
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