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vegetosayajin

Can't purchase prime vault accessories pack

Question

As the title says, when I click on the buy now option the right tab to the billing information is empty and it doesn't let me buy the valkyr accesories pack.Tried turning off adblocker and it doesn't change.(latest version of mozilla)

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Was able to buy dual pack just now with both UBlock and Adblock enabled in Chrome.

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Same issue here. I thought it was something in the browser, but I've already tried 3 of them: MS Edge, Chrome, Firefox. Same stuff....

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No, same thing, order summary is missing.Is it just for the accesories pack, because it's missing from the ingame market as well?

Edited by vegetosayajin

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Maybe you are using steam but didn't chose the steam buying option?

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If someone can screenshot the error you see that would be greatly appreciated - we're investigating! 

 

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7 minutes ago, vegetosayajin said:

No, same thing, order summary is missing.Is it just for the accesories pack, because it's missing from the ingame market as well?

No, not just accessories. When I first try to buy accessories and noticed it doesn't work, I tried the other accessory pack and the dual pack. Same thing.

There you go

bujx2JA.jpg

 

Edited by Jitsuryoku
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Well, I tried to screenshot but this time it redirected me to steam without giving me the previous options...so I guess it's false alarm.Sorry.

Edited by vegetosayajin

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We've made a fix on our end - please try to purchase and let us know if it worked!

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vor 2 Minuten schrieb [DE]Megan:

We've made a fix on our end - please try to purchase and let us know if it worked!

Yep, works for me, thanks 🙂

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2 minutes ago, [DE]Megan said:

We've made a fix on our end - please try to purchase and let us know if it worked!

Had the same issue as OP, whatever you did fixed it.

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I'm still having this issue. Tried in Chrome, Chrome incognito without addons, clearing cache and hard reloading, and Firefox. Looking at console logs:

prime-vault:49 GET https://n9e5v4d8.ssl.hwcdn.net/bower_components/jquery-colorbox/jquery.colorbox-min.js net::ERR_ABORTED 404 (Not Found)
prime-vault:320 Uncaught TypeError: $.colorbox is not a function

Looks like a CDN issue.

edit: seems to work now

Edited by Foxypaws

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10 minutes ago, Aglargalad said:

Same here. Whenever I click on the BUY NOW tab for valkyr prime accessories, nothing happens.

Welp. Aaand it's fixed. 😄

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