KoojiFrame Posted November 10, 2019 Share Posted November 10, 2019 how long does it usually take for customer support to respond? i have been waiting 8 hours since i submitted a request to fix a log in issue Link to comment Share on other sites More sharing options...
Zammara Posted November 10, 2019 Share Posted November 10, 2019 Depends. I don't think people can give you a time, there's still a lot about the update going on, so you can easily expect a few days at least. Less if you're lucky. Link to comment Share on other sites More sharing options...
KoojiFrame Posted November 10, 2019 Author Share Posted November 10, 2019 (insert swear word here) Link to comment Share on other sites More sharing options...
Jutzo Posted November 11, 2019 Share Posted November 11, 2019 It can take up to weeks. Link to comment Share on other sites More sharing options...
novalery Posted November 11, 2019 Share Posted November 11, 2019 (edited) It depend on your issue. i got mine answered in only few hours after sending it, few days and even few weeks. Basically some issue type will be prioritized. it also depend on time you send. If you send them during high peak period you’ll prolly get later reply Edited November 11, 2019 by novalery Link to comment Share on other sites More sharing options...
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