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KoojiFrame

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how long does it usually take for customer support to respond? i have been waiting 8 hours since i submitted a request to fix a log in issue

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Depends. I don't think people can give you a time, there's still a lot about the update going on, so you can easily expect a few days at least. Less if you're lucky.

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It depend on your issue.

i got mine answered in only few hours after sending it, few days and even few weeks. Basically some issue type will be prioritized.
it also depend on time you send. If you send them during high peak period you’ll prolly get later reply

Edited by novalery

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