(PSN)JellySoupForever Posted December 7, 2019 Share Posted December 7, 2019 6 hours ago, Vitamin.Ex said: and it's going to be a while before either of them want to address it. If the last two times this happened are any indication, they'll just say "it's fixed" and ignore further input. Irritating, but what can you do. Link to comment Share on other sites More sharing options...
(PSN)SPAWN_99-6 Posted December 8, 2019 Share Posted December 8, 2019 On 2019-12-05 at 4:27 PM, [DE]Danielle said: Script has been run and completed on all platforms! If you already had the Ember Helmet in your account you would have not received another copy. Only accounts that did not receive the Helmet were delivered the missing item. my prime decoration is not appearing after claimed and logging in Link to comment Share on other sites More sharing options...
oBLACKIECHANo Posted December 8, 2019 Share Posted December 8, 2019 So it's been like 4 days now, still don't have Ember despite having my accounts linked and claiming them. Link to comment Share on other sites More sharing options...
BlackFang696 Posted December 8, 2019 Share Posted December 8, 2019 Same here. I claimed it, but I haven't received anything. I have even tried unlinking and re-linking my accounts, but I still haven't received it. Link to comment Share on other sites More sharing options...
(PSN)shadowstrike24 Posted December 8, 2019 Share Posted December 8, 2019 I cant clam items still and i have tried chrome hearing that it works if FireFox dose not also for some reason Warframe web site is in the wrong langue cant find anything on changing it back cant get anything to work right sense the last two update for Warframe Link to comment Share on other sites More sharing options...
Kiriyama_Rei Posted December 8, 2019 Share Posted December 8, 2019 I claimed it, but I haven't received anything Link to comment Share on other sites More sharing options...
(PSN)KuroudoSutoraifu Posted December 8, 2019 Share Posted December 8, 2019 I went through the whole process just for it to say it's been claimed, and yet I don't have it in game? I've tried repeatedly to make it appear. I linked everything correctly and I double checked to make sure it's right. And yet every time I log in to the game there's nothing. No Ember, no Filigree Prime... NOTHING. I hope this gets resolved soon. Link to comment Share on other sites More sharing options...
Katze127 Posted December 8, 2019 Share Posted December 8, 2019 Hi! I made a Twitch Prime account, then I claimed the loot. It said it was claimed, but happened nothing. My profile says "Twitch Sync: Could not find, check back later or try and refresh your info." I click to refresh then I see "ERROR REFRESHING TWITCH, PLEASE TRY AGAIN LATER" soo... I'm not sure what should I do now. Link to comment Share on other sites More sharing options...
-Maniaco- Posted December 8, 2019 Share Posted December 8, 2019 No one answers, it means nobody to help usForget that Link to comment Share on other sites More sharing options...
(PSN)KuroudoSutoraifu Posted December 8, 2019 Share Posted December 8, 2019 1 hour ago, -Maniaco- said: No one answers, it means nobody to help usForget that Facts. Why did I even try? This was bound to happen cuz DE takes forever to fix their $hit, but we can't do anything about it. I guess we'll just have to wait on the sidelines and see what happens from there. Link to comment Share on other sites More sharing options...
Gundamboy Posted December 9, 2019 Share Posted December 9, 2019 Me too, i claimed too on the Twitch Prime, and when i log in, it was not there, the Dev should really fix that fast Link to comment Share on other sites More sharing options...
RawGritz Posted December 9, 2019 Share Posted December 9, 2019 Had to unlink then re-link account. Then it worked!! Link to comment Share on other sites More sharing options...
CapAllan Posted December 9, 2019 Share Posted December 9, 2019 On 2019-12-05 at 5:00 PM, Leyvonne said: Amazon Prime Video counts as Twitch Prime for countries that don't have Twitch Prime available. I signed up for a 7 day free trial about a year ago so my husband could watch Gran Tour and I could get the Twitch stuff.. ended up paying the sub because the content on Prime Video is quite nice for the price (was 2,99€ for the first 6 months and now 5,99€). Where is Twitch Prime available? Twitch Prime is now available globally, with the exception of India, China and embargoed territories. I happen to be from one of those countries. So its just not possible either way. I tried your method, but it'll just show the same screen over and over again. Spoiler It looks like you're in an unsupported country. Twitch Prime is not available Sorry, we do not currently offer Twitch Prime in your country/region. Click here for more information. Sorry for the poor formatting. Link to comment Share on other sites More sharing options...
master_of_destiny Posted December 9, 2019 Share Posted December 9, 2019 On the negative, in order to get this I had to unlink my accounts, log out of warframe and twitch, log back into twitch, claim the prize, log into warframe, relink the accounts, and then close and restart the client. On a positive note....it's a standard Ember. Not primed, no special anything. If you don't have Twitch Prime this is absolutely not a reason to spend the money on it. The orbiter decorations are interesting, if entirely superfluous. I'm more interested in the monthly drops supposedly coming. This year was supposed to be the year of drops, but it seems like after the first from Twitch the program was dropped in favor of Mixer... I'm hoping that this isn't complete garbage. If the descriptions are accurate it looks like we'll be getting a 3 day or 7 day booster and cosmetics...that might be recycled old content. Fingers crossed that the descriptions are just the themes, and we aren't looking at a single booster and string of sugatras or emblems. That'd be pretty disappointing. Link to comment Share on other sites More sharing options...
(PSN)ThaaKeno Posted December 9, 2019 Share Posted December 9, 2019 I have linked my Twitch Prime Account With my Warframe Account 2 Days Ago, And I still didn't received my Loot which I should get in my "Next Logging". I have unlinked my Twitch Prime Account and Linked it again to my Warframe Account, but still didn't received my loot.. Link to comment Share on other sites More sharing options...
RosmanTM Posted December 9, 2019 Share Posted December 9, 2019 Hey. I also had a problem delivering Prime Loot. Just a few minutes ago, I decided it, all I did was untie the twitch account on the game’s website and tied it again through Twitch Prime and it worked :) Link to comment Share on other sites More sharing options...
Hexx Posted December 10, 2019 Share Posted December 10, 2019 day 5 after having claimed it, still got nothing :/ re-linking my accounts doesn't work because once i log in the claim button disappears because, duh, i already claimed it 5 days ago. EDIT: i took another shot at unlinking/relinking everything and noticed on my warframe account under "account management," it said "twitch was unable to find my account, click here to refresh or try again later" (or something to that effect). i honestly don't know if this message was there each time i re-linked my account, since i was going by warframe's notifications at the top of their page that'd either say "account already linked" or "account linked successfully." but i clicked the refresh option, relinked everything starting on warframe's page instead of twitch's page, logged back in and got the notification i received my twitch prime stuff. really wish DE wasn't ghosting everyone about this issue, though :/ Link to comment Share on other sites More sharing options...
PaleDream Posted December 10, 2019 Share Posted December 10, 2019 To everyone still waiting for their items after multiple days and un-linking their account to re-link it. DE is not going to do anything about it. I submitted a ticket a few days ago and received this response this morning. "Hello PaleDream, Many thanks for your inquiry. We are sorry to hear that there were problems receiving the Twitch items. We are aware that several players have experienced difficulties linking their Warframe and Twitch accounts, which could result in temporary promotions being missed. Unfortunately, in these cases it is not possible to deliver missed twitch rewards to accounts, we ask for your understanding. To avoid difficulties of this kind in the future, we recommend that you follow the steps below to renew the link between your two accounts. It is important that the link from both accounts is resolved, not just from an account." Very disappointing and I have been a loyal customer for years and spent thousands of my hard earned dollars on this. If this had been a Warframe Partner, they would have jumped at getting fixed, just so they can keep their 100 twitch viewers... whole other problem but very true. I will continue to play just not pay, but doubt they will have a player base if they continue this way. Also, I do hope they don't do this to people during the awards with the glaxion vandal.... Link to comment Share on other sites More sharing options...
AndrewScreamSoul Posted December 10, 2019 Share Posted December 10, 2019 4 hours ago, PaleDream said: "Hello PaleDream, Many thanks for your inquiry. We are sorry to hear that there were problems receiving the Twitch items. We are aware that several players have experienced difficulties linking their Warframe and Twitch accounts, which could result in temporary promotions being missed. Unfortunately, in these cases it is not possible to deliver missed twitch rewards to accounts, we ask for your understanding. To avoid difficulties of this kind in the future, we recommend that you follow the steps below to renew the link between your two accounts. It is important that the link from both accounts is resolved, not just from an account." Very disappointing 👎 Link to comment Share on other sites More sharing options...
(PSN)Bacardicat_69 Posted December 11, 2019 Share Posted December 11, 2019 I claimed the rewards and I have nothing, I have unlinked my twitch account and then linked it again and I still don't have the rewards. I have never had a problem before now. Link to comment Share on other sites More sharing options...
(PSN)JellySoupForever Posted December 11, 2019 Share Posted December 11, 2019 So, thought I'd chime back in, after the twitch connection was finally fixed in my profile, Ember was granted to me but the decoration wasn't. And, honestly, I'm fine with that. Link to comment Share on other sites More sharing options...
Bane_Kaikyo Posted December 11, 2019 Share Posted December 11, 2019 Also claimed it to get nothing... I really wanted that Filigree Decor, and the Warframe slot woulda been nice too..... Adding my voice to the unquenched masses.... I saw some people say it worked after unlinking and relinking, but I don't know where to go to do that and even then I may still not get the Filigree Link to comment Share on other sites More sharing options...
Kiriyama_Rei Posted December 12, 2019 Share Posted December 12, 2019 six day later Link to comment Share on other sites More sharing options...
Myscho Posted December 12, 2019 Share Posted December 12, 2019 Little side question - if i try free trial once, i cant try it anymore, right ?? Link to comment Share on other sites More sharing options...
(PSN)JellySoupForever Posted December 12, 2019 Share Posted December 12, 2019 On 2019-12-11 at 11:11 AM, Bane_Kaikyo said: I saw some people say it worked after unlinking and relinking, but I don't know where to go to do that https://www.warframe.com/user Next to 'Twitch Sync' is a link/unlink button, depending on your current status. 11 hours ago, Myscho said: Little side question - if i try free trial once, i cant try it anymore, right ?? Check the Prime page to see if they are offering one. They used to give a free month every year to people who hadn't subscribed in over a year. Link to comment Share on other sites More sharing options...
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