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Friends List glitched


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So, I just created my account, and I am trying to add my friends but the friend request does not show up on there end. When they send me a request and I accept it they show up as offline and we do not know how to fix this. I have restarted my pc, copied each others settings, restarted my router, I Have uninstalled and reinstalled the game. I cannot find a fix and im am extremely upset  I cannot fix my game.

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