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I am waiting 6 days for support answer and this is not ok.


youtoome
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3 minutes ago, youtoome said:

I am sure understand this is Christmas time and people want to rest.

But when you waiting 6 days to unlock your auto suspended trading its not ok.

The only excuses you are going to find here is:
1) it's the holidays
2) DE is an 'indie' development company so they don't have money to pay for more support staff

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vor 11 Minuten schrieb youtoome:

I am sure understand this is Christmas time and people want to rest.

But when you waiting 6 days to unlock your auto suspended trading its not ok.

First: what do you think this forum would help you by posting this? 

Second: yes, Chrismas time. Don't think there is more to say

Third: unlock suspended trading? Normally there is a reason... 

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2 минуты назад, (PS4)NewcastleDisease сказал:

First: what do you think this forum would help you by posting this? 

Second: yes, Chrismas time. Don't think there is more to say

Third: unlock suspended trading? Normally there is a reason... 

Yeah, reason was nvidia now service which i am using to play warframe for a year already.

They got some bug and warframe auto suspended all people who log in with Now.

 

I dont think nothing, its just stupid as hell and i am really angry.

Also i cant remember any game support, i am waited answer for a week.

Even on holidays.

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14 minutes ago, youtoome said:

I dont think nothing, its just stupid as hell and i am really angry.

Also i cant remember any game support, i am waited answer for a week.

Even on holidays.

You must never have played World of Warcraft. And they're a huge company.

Also, I'm a bit surprised. You say you've been waiting for 6 days... yet, didn't Nvidia remove Warframe almost 20 days ago?

https://piunikaweb.com/2019/12/10/warframe-geforce-now-issues-acknowledged/

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29 минут назад, xBloodySin сказал:

You must never have played World of Warcraft. And they're a huge company.

Also, I'm a bit surprised. You say you've been waiting for 6 days... yet, didn't Nvidia remove Warframe almost 20 days ago?

https://piunikaweb.com/2019/12/10/warframe-geforce-now-issues-acknowledged/

Lol battle net have live chat.

I contacted them like 10 times and they helped me in chat instantly.

And nope, they disabled it for a few days after bug and enabled again.

 

26 минут назад, Fallen77 сказал:

This is perfectly OK, the world doesn't revolve around you, no one cares about your problems, do like everyone else and be patient.

There is nothing ok in this, that is just horrible support waiting time.

I literally cant use platina, because i wanted to trade for some prime parts.

And because of this i want to donate less and less in game.

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Just now, youtoome said:

Lol battle net have live chat.

I contacted them like 10 times and they helped me in chat instantly.

And nope, they disabled it for a few days after bug and enabled again.

Live chat won't help you with in-game issues, and they will "help you instantly" if what you need is so minor that they have access to it.

Yes, it says in the link I posted that it was fixed. That's the whole point of questioning your thread. The issue NVidia was having with Warframe that was leading to those bans had made the game be removed temporarily and has been fixed. All complains about that have ceased, no one has reported that it's still happening at all. Only you, that I could find. Color me skeptical that your ban was because of it.

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11 минут назад, xBloodySin сказал:

Yes, it says in the link I posted that it was fixed. That's the whole point of questioning your thread. The issue NVidia was having with Warframe that was leading to those bans had made the game be removed temporarily and has been fixed. All complains about that have ceased, no one has reported that it's still happening at all. Only you, that I could find. Color me skeptical that your ban was because of it.

Wtf dude, they even unlocked me trading once, when this nvidia now S#&$ happened.

First time i contacted them and they unlocked it in hour and second time is this 6 days waiting.

Here is official answer

I have investigated your account and removed the restrictions placed upon it by our automated system. Your login problems are likely caused by a compromised or insecure installation of Warframe downloaded from an unauthorized 3rd party location.

So i didnt sell platina for real money or anything else you imply

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Just now, youtoome said:

Wtf dude, they even unlocked me trading once, when this nvidia now S#&$ happened.

First time i contacted them and they unlocked it in hour and second time is this 6 days waiting.

Here is official answer

I have investigated your account and removed the restrictions placed upon it by our automated system. Your login problems are likely caused by a compromised or insecure installation of Warframe downloaded from an unauthorized 3rd party location.

So i didnt sell platina for real money or anything else you imply

What's your point? You got trade banned twice, once for a bug that was fixed, now for... you tell me.

Do you understand the concept of "the same thing happening twice doesn't imply it had the same cause twice"? Especially when what caused it the first time has been fixed.

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It's the holidays. You'll have to be patient and wait for DE to return to the offices. They're spending time with friends and family or enjoying the holidays, which they're under no obligation to skip on account of your being trade banned.

 

Locking.

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