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Warframe is stuck on update screen


Poseidon6th
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I logged out of warframe last night after the update was announced and there was a 5min warning, so i logged out after completing a survival. Today morning i tried opening warframe but is just keeps showing ERROR_INTERNET_CANNOT_CONNECT . I checked my internet ofc but everything seems fine. 

53Mbps down, 56 ping 

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8 hours ago, Poseidon6th said:

I logged out of warframe last night after the update was announced and there was a 5min warning, so i logged out after completing a survival. Today morning i tried opening warframe but is just keeps showing ERROR_INTERNET_CANNOT_CONNECT . I checked my internet ofc but everything seems fine. 

53Mbps down, 56 ping 

Possibly the DDOS protection blocking you. Go to www.whatismyip.com and make a note of your current IP address. Now power off your modem/router until the site shows a different address. A VPN or mobile hotspot should also work if it is the DDOS protection.

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40 minutes ago, Shalath said:

Possibly the DDOS protection blocking you. Go to www.whatismyip.com and make a note of your current IP address. Now power off your modem/router until the site shows a different address. A VPN or mobile hotspot should also work if it is the DDOS protection.

i tried that, ip changed, nothing else happened. I figured maybe its a corrupted file of some sort, so i reinstalled. Now a new message reading

 

 

Update failed!



Could not run the Warframe executable (antivirus software may be interfering)!



The update will be restarted shortly...

 

but guess what i have no antivirus software.

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2 minutes ago, Poseidon6th said:

i tried that, ip changed, nothing else happened. I figured maybe its a corrupted file of some sort, so i reinstalled. Now a new message reading

Update failed!

Could not run the Warframe executable (antivirus software may be interfering)!


The update will be restarted shortly...

but guess what i have no antivirus software.

Anything useful in the ee.log?

C:\Users\*Username*\AppData\Local\Warframe

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4 minutes ago, Shalath said:

Anything useful in the ee.log?

C:\Users\*Username*\AppData\Local\Warframe

8.851 Sys [Diag]: Process Command-line: 
8.851 Sys [Diag]: Build Label: 2020.03.05.16.06 Retail Windows x64 [Stripped]
8.851 Sys [Diag]: Build Unique ID: 436549604
8.852 Sys [Diag]: Windows user-name: ed
8.852 Sys [Diag]: Windows computer-name: DESKTOP-SG1G422
8.852 Sys [Diag]: Current time: Fri Mar  6 13:03:47 2020 [UTC: Fri Mar  6 07:33:47 2020]
8.852 Sys [Diag]: Current directory: F:\SteamLibrary\steamapps\common\Warframe
8.863 Sys [Diag]: Processor: AMD Quad-HT Ryzen 5 2400G 3593MHz HT/MMX/SSE/SSE2/SSE3/SSSE3/SSE4A/SSE41/SSE42/AVX/AVX2/POPCNT/F16C/FMA3/SHA F/M/S/EF/EM: F/1/0/8/1
8.863 Sys [Diag]: Physical Memory: 2GB / 6GB free
8.863 Sys [Diag]: Address Space: 128TB / 128TB free
8.863 Sys [Diag]: C:\pagefile.sys: 4,798MB of 5,120MB free
8.863 Sys [Diag]: Page size: 4KB (Granularity: 64KB)
8.863 Sys [Diag]: Operating System: Windows 10
8.866 Sys [Diag]: System Processes: 192
8.866 Sys [Diag]: System Threads: 2,357
8.866 Sys [Diag]: System Handles: 85,011
8.870 Sys [Diag]: System GDI Objects: 0
8.870 Sys [Diag]: System USER Objects: 0
8.870 Sys [Diag]: System Up-Time: 2d 17h 5m 9s
8.871 Sys [Diag]: Free Disk Space on 😄 182,395,166,720 bytes
8.871 Sys [Diag]: Free Disk Space on F: 831,647,977,472 bytes
8.871 Sys [Diag]: Found Monitor: (0, 0) - (1360, 768) : 1360x768
8.871 Sys [Diag]: Process is DPI-aware
8.871 Sys [Diag]: Clock frequency: 10,000,000Hz
8.885 Gfx [Info]: Private shader options need 33 bits
8.886 Sys [Info]: CancelJobs batchcount 0
8.900 Sys [Info]: Loading packages took 0.0ms
8.900 Sys [Info]: Redirecting package load to: C:\Users\ed\AppData\Local\Warframe\Editor.cfg
8.940 Sys [Info]: Windows caching enabled
8.940 Sys [Info]: Dx9 caching enabled
8.940 Sys [Info]: Dx11 caching enabled
8.940 Sys [Info]: Switch caching disabled
8.940 Sys [Info]: Scanning F:\SteamLibrary\steamapps\common\Warframe\Cache.Windows\ for cache blocks...
8.941 Sys [Info]: Found 85 cache blocks...
8.953 Sys [Info]: Cache languages enabled: _en
8.953 Sys [Info]: Loading Oodle DLL: oo2core_8_win64.dll
8.958 Sys [Info]: Loading Net Oodle DLL: oo2net_8_win64.dll
9.072 Sys [Info]: Downloading cache manifest index...
9.170 Sys [Error]: HttpSendRequest failed to origin.warframe.com: ERROR_INTERNET_NAME_NOT_RESOLVED 
9.170 Sys [Error]: Could not get cache manifest index.
9.170 Sys [Info]: Discord Service has begun shut down.
9.171 Sys [Info]: Discord Service has successfully shut down.
9.171 Sys [Info]: ===[ Exiting main loop ]====================================================================================
9.318 Sys [Info]: Loaded TOC for Windows/H.Misc (took 147ms, loaded 120720 entries, found 0 deleted)
9.319 Sys [Info]: Cache flushed
9.319 Sys [Info]: Main Shutdown Initiated.
9.432 Sys [Info]: Loaded TOC for Windows/B.Misc (took 58.2ms, loaded 78601 entries, found 0 deleted)
9.446 Sys [Info]: Loaded TOC for Windows/H.Font (took 5.95ms, loaded 2870 entries, found 0 deleted)
9.446 Sys [Info]: Used 0 shared assets (0 async, 0 sync)
9.446 Sys [Info]: Total Hash: 0us Copy: 0us Write: 0us)
9.465 Sys [Info]: Loaded TOC for Windows/B.Font (took 6.04ms, loaded 2859 entries, found 0 deleted)
Sys [Info]: All smart pointers were destroyed!
9.468 Sys [Info]: Main Shutdown Complete.
Sys [Info]: All AnimController memory was freed!
Sys [Info]: All CacheMgr memory was freed!
Sys [Info]: All CacheSharing memory was freed!
Sys [Info]: All CacheToc memory was freed!
Sys [Info]: All EditorBase memory was freed!
Sys [Info]: All External memory was freed!
Sys [Info]: All GameSwf memory was freed!
Sys [Info]: All Instances memory was freed!
Sys [Info]: All Localizer memory was freed!
Sys [Info]: All Navigation memory was freed!
Sys [Info]: All PhysX memory was freed!
Sys [Info]: All PhysicsData memory was freed!
Sys [Info]: All RegionMgr memory was freed!
Sys [Info]: All Sound memory was freed!
Sys [Info]: All Temp memory was freed!

 

 

This is all there is

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1 hour ago, Poseidon6th said:

9.072 Sys [Info]: Downloading cache manifest index...
9.170 Sys [Error]: HttpSendRequest failed to origin.warframe.com: ERROR_INTERNET_NAME_NOT_RESOLVED 
9.170 Sys [Error]: Could not get cache manifest index.

There's the problem, it is trying to connect to origin.warframe.com for the data and it can't resolve the name. If you open a command prompt and type "ping origin.warframe.com" does it fail? If it does there is something preventing your DNS finding this address. Google DNS will probably get you around it but it is a bit odd that your machine can get to warframe.com and not origin.warframe.com TBH.

https://developers.google.com/speed/public-dns/docs/using

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28 minutes ago, Shalath said:

There's the problem, it is trying to connect to origin.warframe.com for the data and it can't resolve the name. If you open a command prompt and type "ping origin.warframe.com" does it fail? If it does there is something preventing your DNS finding this address. Google DNS will probably get you around it but it is a bit odd that your machine can get to warframe.com and not origin.warframe.com TBH.

https://developers.google.com/speed/public-dns/docs/using

Its still a no no

 

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29 minutes ago, Shalath said:

Does that mean the ping fails? I'm trying to nail it down to either the WF client or Windows itself as it could be either at this stage.

got the problem, idk what it was but reinstalling and disabling admin commmands did the job! thanks for all the help!

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