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NEW ‘Q&A’ Chat Channel + Use Guide

[DE]Danielle

By [DE]Danielle,
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[DE]Danielle

[DE]Danielle

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Posted (edited)

This is a follow up to our original announcement.

The Questions and Answers (Q&A) Chat Channel is going live with Deadlock Protocol on PC this week! So we’ve written a brief Guide to Using the Q&A Channel, which outlines the rules and expectations for both new and experienced players alike.  

Guide to Using the Q&A Channel: 

The goal for the Q&A channel remains the same as we near its debut: “To provide new and experienced players a place to seek and provide help in a dedicated and organized way. This channel will be the first channel new players enter (instead of Region, which will be available as an opt-in!).”

This channel - while open to all players - does have some rules similar to the Trading and Recruitment channels to meet the goal above. It will be enforced by the same hired professional team of moderators that have been active in our Warframe chat channels for almost a year and a half. While in all cases, the chat Code of Conduct must be adhered to, the following also applies to the Q&A channel:

  • Be respectful, especially to the new players in the channel asking questions that may be well known to you. We were all new players once!
  • The Q&A Channel is not for casual conversations. Region Chat is better suited for more off-topic discussions. 
  • The Q&A Channel is for in-game systems questions/answers only. 
    • Here are some examples of what would be considered a suitable question for the channel:
      • “Is this a good build for Lecta? [MODLINK]
      • “Which is better to use, Serration or Heavy Caliber?”
      • “Which Warframe is best for Crowd Control?”
    • Here are some examples of questions that would not be suitable for the channel and more appropriate for Region Chat: 
      • “How does my Warframe look? [LOOKLINK]”
      • “Who do you think would win in a 1v1 match: Tyl Regor or Alad V?”
      • “Do you think Konzu gets tired of talking about his early lunches every day?” 

A new channel brings new opportunities for the community to come together and new ways for us as developers to learn through it. As with all new features, we will be monitoring and accessing where changes need to be made to ensure our goal with the channel is being maintained and more importantly that players are benefiting from it.

Thank you and we hope you enjoy this new space to tap into the community’s knowledge!

June 25th Update: 

A week later: Q&A Channel on PC

It has been little over two weeks since the Q&A Chat Channel launched on PC with Deadlock Protocol and we’re honestly ecstatic to see players jump into this new community resource and get the answers they seek to their Warframe questions. 

We have been monitoring the channel alongside the professional mod team overseeing and moderating where necessary. The first 24 hours after its launch was a bit chaotic, but that was to be expected as players adjusted to and were excited about the new channel. It wasn’t long before it was being used as intended, and that has been maintained since! We’re extremely impressed with the level of knowledge sharing and helpfulness we’ve witnessed thus far - keep it up, Tenno! 

Coming Soon: Launch of Q&A Channel on Console

With the latest  announcement that Deadlock Protocol build has been sent to Cert, the launch of the channel on console platforms is impending. Similarly to PC, the Use Guide will also apply to our console players who decide to use the channel and are in discussions with the same professional mod team to be present in the channel at launch. 

Thank you to all who have been participating in the channel respectfully! We look forward to bringing this to consoles with Deadlock Protocol. 

Status threads for consoles available here: 

PS4: https://forums.warframe.com/topic/1202831-ps4-the-deadlock-protocol-update-2805-status-in-cert/
XB1: https://forums.warframe.com/topic/1202832-xb1-the-deadlock-protocol-update-2805-status-in-cert/
Switch: https://forums.warframe.com/topic/1202833-switch-the-deadlock-protocol-update-2805-status-in-cert/

June 30th Update:

The Deadlock Protocol is live on all consoles! Which means so is the new Q&A Chat Channel. We will be monitoring the channel with the professional moderation team during the many hours of its introduction. We hope you enjoy and please use responsibly!

Update threads:

PS4: https://forums.warframe.com/topic/1204171-ps4-the-deadlock-protocol-update-2805/
XB1: https://forums.warframe.com/topic/1204164-xb1-the-deadlock-protocol-update-2805/
Switch: https://forums.warframe.com/topic/1204166-switch-the-deadlock-protocol-update-2805/

Edited by [DE]Danielle
June 20th Update
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HunterDigi

HunterDigi

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Posted (edited)

Can't help but notice the allowed kind of questions are all gear related, maybe the chat name should be Gear Q&A for there to be less people misusing it... or Builds Q&A so people don't assume gear also means cosmetics xD

 

But if the intention is to allow questions like:
- "Best place in OV to get hesperon?"

- "How do I defeat the sergeant boss?"

Then maybe some Game Q&A might be more suitable :}

Either way, simply Q&A is not specific enough 😛

Edited by HunterDigi
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---Swaggi---

---Swaggi---

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35 minutes ago, [DE]Danielle said:

How does my Warframe look? [LOOKLINK]”

Good

 

35 minutes ago, [DE]Danielle said:

Who do you think would win in a 1v1 match: Tyl Regor or Alad V?

Tied

35 minutes ago, [DE]Danielle said:

“Do you think Konzu gets tired of talking about his early lunches every day?” 

I hope yeah.

 

 

Definitely a welcome addition to the chat system 🙂 

Edited by ---Swaggi---
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Aroneos

Aroneos

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vor 3 Minuten schrieb HunterDigi:

Can't help but notice the allowed kind of questions are all gear related, maybe the chat name should be Gear Q&A for there to be less people misusing it... or Builds Q&A so people don't assume gear also means cosmetics xD

they are examples. in general it´s for "in-game systems questions" and then the word "build" would be missleading.

but I guess you were just a little joking anyway.

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KIREEK

KIREEK

Posted
Posted

What about if someone asks "is nezha male or female?"

I'm kidding, i'm kidding.

You may see troll questions from time to time, will moderators be separated between region and the new channel to keep things troll free?

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Fabpsi

Fabpsi

Posted
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Thank you for this small Guide and "What are players supposed to do in this new channel"-text Danielle!
I am looking forward how all of the lovely Warframe-Community are gonna make use of this Channel. Let's help each other out and let's help especially new player so they can enjoy the game even more! (It's on us veterans, this is true endgame 😄 ) 

For anyone out there asking "but is this new channel really nice and cool and awesome for me? Should I use it?"
You want to help others out or receive helpful answers?
- Use this upcoming channel to do exactly that!
You want to throw a few words - without an explanation - at a completely new player & therefore not really provide any actual help when the player reads your answer?
- I think you should not use this channel! 

vor einer Stunde schrieb [DE]Danielle:

 

  • “Is this a good build for Lecta? [MODLINK]

 

vor 58 Minuten schrieb Kylo.:

If I answer to that with a simple 'No.', that's cool right?

I am not surprised for someone asking this (and thinking it is funny/witty), so thank you for your question! Overall I think the main focus is to be helpful.
If you see a question (even if it is a yes/no question) think a little bit about it.
Imo if you want to simply answer with "no", I suggest you follow up with a short explanation and tell the new player what in detail could be improved in his build.
Show a little bit heart & help, I know everyone of us can do that 🙂

Cheers,
Fabpsi~

PS:
How this Channel develops is completely up to the Community.
Share & Care XctPENl.gif (and pls, for the love of god, do not troll)

Edited by Fabpsi
penguins~
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GreyDeath789

GreyDeath789

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Posted (edited)

Hope DE puts this "guide" in game somewhere so people can access it to help understand why kickbot keeps booting them from the channel. Maybe add the guides right next to the Lore section in game.

3 hours ago, [DE]Danielle said:
  • The Q&A Channel is not for casual conversations. Region Chat is better suited for more off-topic discussions. 

ROFLMAO....oh man...that is a good one...Region Chat...we know who wins DE stand up comedy nights...

Hope this new Q&A channel works even with the incoming chat changes...

New player asking about fashion frame...

Noob Tenno: Is this a good look for my frame? [LOOKLINK]

New Chat OverLord: You have been kicked from Q&A Channel for improper questions.

A new player wants to learn about a Kinetic Siphon Trap...

Noob Tenno: How do I use a trap?

New Chat OverLord: You have been banned from chat until 2035...thank you for playing!

A new player wants to build Nyx...

Noob Tenno: How do I build to use Assimilate?

New Chat OverLord: You have been banned from chat until 2035...thank you for playing!

 

Edited by GreyDeath789
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MasterHAX_

MasterHAX_

Posted
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I'm ready for at least 5 hot-fixes for this because updates, updates never change grant us bugs many bugs progression freezes etc.
At least ayyyyy more content that i will grind for 2 weeks and leave again.

Edited by MasterHAX_
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