randkami 13 Posted August 2, 2020 Share Posted August 2, 2020 hace 18 horas, [DE]Megan dijo: Hello Tenno! Firstly, thank you for participating in the TennoCon 2020 TennoTrivia! For those that participated and did NOT receive an Email prompt at the end of the show, we ask that you: Create a Support Ticket under the 'My Account' category with the subject line "TennoTrivia Missing Email Prompt". In said Support Ticket, please include your Twitch alias and email we can send your Prize to. OPTIONAL: Any leaderboard screenshot you may have of your placement. We have data that we can cross reference if you were a TennoTrivia participant in order to deliver your prize to you. Thank you, and apologies for the hiccup! TY Meg. Very cool 🙂 1 Link to post Share on other sites
OP-R8R 20 Posted August 2, 2020 Share Posted August 2, 2020 still nothing Link to post Share on other sites
(PSN)MrDonZero 2 Posted August 2, 2020 Share Posted August 2, 2020 hace 20 horas, [DE]Megan dijo: Prize emails will be sent out in the following week! Thx so much! 😃😃 1 Link to post Share on other sites
QueenofYandxre 120 Posted August 2, 2020 Share Posted August 2, 2020 (edited) 16 minutes ago, QueenofYandxre said: tbh, I kinda forgo whatever I won as it's not worth it for me. While I knew most of the answers, I still didn't even place high enough to get any of the actually good prizes. (I think I just won a poster or something for my ship.) And, due to the stream being frozen to the point I couldn't see or view videos/images for certain questions made it hard and I couldn't answer those questions. And, the fact you got a huge chunk of points taken away if you got the answer wrong was another problem. It really hurt myself esteem to the point I just gave up on the end. It made me feel downright horrible. Whatever my prize is, I honestly don't want it. It's better off going to someone else. I don't feel like I earned it at all. Spoiler (tbh, I was surprised that I even got the email prompt at the end and that I won something. When I know I didn't place anywhere in the top 1000.) Edited August 2, 2020 by QueenofYandxre Link to post Share on other sites
starpursuer 159 Posted August 2, 2020 Share Posted August 2, 2020 What's not very clear to me if it's just top 1000 and above players that will have to send an email or should all the 200k people send one? I placed 1370~ but I received all the other Tennocon rewards (statue, staff skin and Athodai, still no Hydroid tho). 1 Link to post Share on other sites
Rachel_Darc 43 Posted August 2, 2020 Share Posted August 2, 2020 21 hours ago, [DE]Megan said: Hello Tenno! Thank you, and apologies for the hiccup! Thank you very much! 1 Link to post Share on other sites
(PSN)DarkWolf2075 3 Posted August 3, 2020 Share Posted August 3, 2020 (edited) won something no idea what but i don't have a screenshot can i Open the ticket ? Edited August 3, 2020 by (PS4)DarkWolf2075 1 Link to post Share on other sites
Schwarzsturm 55 Posted August 3, 2020 Share Posted August 3, 2020 An small question, i got an e-mail saying this: Your request (...) has now been resolved. Does that mean i need to wait for the Tenno Trivia rewards later this week? Link to post Share on other sites
Schwarzsturm 55 Posted August 3, 2020 Share Posted August 3, 2020 (edited) En 2/8/2020 a las 14:00, ArkFade dijo: I’m not sure where to put in the support ticket. I went to Account Support and there was no category listed as TennoTrivia or anything like that so I searched it up and nothing came up. Could someone please help me? En 2/8/2020 a las 12:55, LeakingAmps dijo: Megan, what specific Category should we submit under? If we select it as an account issue, we can choose things like 2FA issue, Update account information, Issues sending and receiving gifts, etc. According to [DE]Megan: En 1/8/2020 a las 22:09, [DE]Megan dijo: Create a Support Ticket under the 'My Account' category with the subject line "TennoTrivia Missing Email Prompt". She said that the subject, TennoTrivia Missing Email Prompt is what matter, do it on the "My account" category. Oh and in mine i put "updating account info" or something like that on the category down below on the ticket :) En 2/8/2020 a las 13:31, CeruleanHex dijo: Do you only need to send in a ticket if you hit top 1000 or higher or will those that participated still get the other item? There were some prizes for the upper scores, but you got something even for participating. I got 49000 +/- of like 250000 but still made the ticket. I thing whay you got for participating was some glyph or something like that :) Here: Edited August 3, 2020 by Schwarzsturm Added image 1 Link to post Share on other sites
The_Wolf_Studios 59 Posted August 3, 2020 Share Posted August 3, 2020 Thanks for the updates, Meg! I was really confused about what happened at first, but I am glad to hear you guys are working on it. Sholah, Surah. o/ Link to post Share on other sites
(PSN)OG_Finess_Killa 0 Posted August 3, 2020 Share Posted August 3, 2020 On 2020-08-02 at 6:24 AM, [DE]Rebecca said: First: They are still going - just slowly and safely for our servers! Thank you for your patience - if your accounts were correctly linked, you should have your Athodai and/or Hydroid Prime depending on what you watched! Just a matter of time! Because of our record-breaking stream traffic, the Drops are going slower than we expected. But they are going - we are watching them fulfill hour by hour as we speak.HOWEVER - due to the demand for Hydroid Prime, we are going to safely modify the drop script to also prioritize the finale of the day. As the drops are run chronologically, we would be waiting a while for the full day to finish (especially considering traffic). We will keep you posted as progress is made! im still waiting for my Athodai Link to post Share on other sites
Zyga21 446 Posted August 3, 2020 Share Posted August 3, 2020 If you guys do this again in the future, can you please rework how these prizes are given out, there's a seriously weird hierarchy of rewards Participation: Ship display top 1000 (out of 200,000+): +Glyph top 100: +500 ducats (???) top 10: +10 THOUSAND platinum (????) top scorer: +legendary core (?????????) in my opinion it shouldve gone more like this: Participation: 500 ducs (thats worth about 50p at ideal prices) top 50%: +Ship Display (very cool exclusive thing for people who tried) top 5%: +Glyph (very cool exclusive thing for people who really did well) top 100: leg core (a leg core is not worth more than 10,000p) top 10: +10k plat top scorer: +10k more, or something super cool, like a custom glyph My issue with it was that the people who played basically only got a participation prize, unless you got really really lucky or you were really really REALLY good. Its totally fine to reward people for being really good, but to have 99.5% of the players who played only get a participation prize? what was the point of even playing? I scored 4500~, and im a little bit mad even a few days later. 3 Link to post Share on other sites
(PSN)TieriaPrime 9 Posted August 4, 2020 Share Posted August 4, 2020 I was 200,000 something Link to post Share on other sites
(PSN)TieriaPrime 9 Posted August 4, 2020 Share Posted August 4, 2020 Nothing was shown for me even after the trivia thing so buggy Link to post Share on other sites
EDM774 1,671 Posted August 4, 2020 Share Posted August 4, 2020 (edited) megan has a thread up stating you should open a support ticket if you didn't get the email popup for the trivia. if you have a screenshot of your final score that would also help the support team EDIT: here it is Edited August 4, 2020 by EDM774 Link to post Share on other sites
PianoPlayer90 14 Posted August 4, 2020 Share Posted August 4, 2020 the promo code will be in your email?or forums inbox? Link to post Share on other sites
Max_Po199 2 Posted August 4, 2020 Share Posted August 4, 2020 Hello, I didn’t receive the gifts for the tennolive hub (Figurine and appearance for the spear). Where to contact? 1 Link to post Share on other sites
-Demise- 24 Posted August 4, 2020 Share Posted August 4, 2020 (edited) hace 8 minutos, Max_Po199 dijo: Hello, I didn’t receive the gifts for the tennolive hub (Figurine and appearance for the spear). Where to contact? I got the same problem, and yes I was in the correct relay and even stay 1 hour after the tennolive ended. Even got some screenshots of the "museum" Edited August 4, 2020 by -Demise- 1 Link to post Share on other sites
Max_Po199 2 Posted August 4, 2020 Share Posted August 4, 2020 2 минуты назад, -Demise- сказал: I got the same problem, and yes I was in the correct relay and even stay 1 hour after the tennolive ended. Even got some screenshots of the "museum" There are screenshots too, it's a shame that they didn't give the statuette, (as a keepsake) Link to post Share on other sites
0_The_F00l 5,118 Posted August 4, 2020 Share Posted August 4, 2020 (edited) Just a check on this , are we supposed to get a mail or are we supposed to get an inbox message? i have gotten neither even after i have provided my email at the end of the trivia in the popup. Dont want to send a ticket that delays others if i can just wait it out. Edited August 4, 2020 by 0_The_F00l Link to post Share on other sites
magnakoji 109 Posted August 4, 2020 Share Posted August 4, 2020 2 hours ago, EDM774 said: megan has a thread up stating you should open a support ticket if you didn't get the email popup for the trivia. if you have a screenshot of your final score that would also help the support team EDIT: -snip- You do realize the thread you mentioned is where we are, right? Link to post Share on other sites
EDM774 1,671 Posted August 4, 2020 Share Posted August 4, 2020 23 minutes ago, magnakoji said: You do realize the thread you mentioned is where we are, right? you do realize that moderators merging threads can happen right? Link to post Share on other sites
[DE]Megan 90,913 Posted August 4, 2020 Author Share Posted August 4, 2020 For further clarification on the Tenno Trivia Rewards and what this thread is for: This Forum thread is specifically for the Tenno Trivia rewards shown here: This thread is NOT for the Athodai, Hydroid Prime, Lemnas Staff Skin, or Necramech Statue rewards. Tenno Trivia Prizes will be sent out this week to the Email you provided to us in the Email prompt when Tenno Trivia ended. If you did NOT receive said prompt, please follow the initial instructions posted in this thread: On 2020-08-01 at 9:09 PM, [DE]Megan said: Hello Tenno! Firstly, thank you for participating in the TennoCon 2020 TennoTrivia! For those that participated and did NOT receive an Email prompt at the end of the show, we ask that you: Create a Support Ticket under the 'My Account' category with the subject line "TennoTrivia Missing Email Prompt". In said Support Ticket, please include your Twitch alias and email we can send your Prize to. OPTIONAL: Any leaderboard screenshot you may have of your placement. We have data that we can cross reference if you were a TennoTrivia participant in order to deliver your prize to you. Thank you, and apologies for the hiccup! 12 Link to post Share on other sites
angetrox 168 Posted August 4, 2020 Share Posted August 4, 2020 thank you... so meg I loved it .... Trivia again ? next home time? Link to post Share on other sites
Skaleek 12,356 Posted August 4, 2020 Share Posted August 4, 2020 (edited) 4 hours ago, [DE]Megan said: For further clarification on the Tenno Trivia Rewards and what this thread is for: Your questions were harder than I expected. The Naramon question cost me 19k and stopped me from being top 100 :(. All in all well done, the voice line questions were by far the toughest for me. Edited August 4, 2020 by Skaleek Link to post Share on other sites
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