(PSN)damnation78 0 Posted August 4, 2020 Share Posted August 4, 2020 All other drops recieved, but no hydroid prime. How do I raise a ticket? Link to post Share on other sites
(PSN)TieriaPrime 10 Posted August 4, 2020 Share Posted August 4, 2020 7 minutes ago, Kakae1459 said: I’d say everyone who didn’t get their rewards should submit a ticket, ‘cause idk if they’re lookin at this chat How do you submit a ticket Link to post Share on other sites
(PSN)parallel-heads4 0 Posted August 4, 2020 Share Posted August 4, 2020 I watched the whole stream and didnt get jack sparrow Link to post Share on other sites
(XBOX)DMF Kiento21 0 Posted August 4, 2020 Share Posted August 4, 2020 Still didn't get my Hydroid Prime and watched the whole 5pm - 6pm est showing. Was a really cool tennocon but disappointed that I didn't get it. Any help would be appreciated Link to post Share on other sites
(PSN)goonie4good 265 Posted August 4, 2020 Share Posted August 4, 2020 I received everything throughout the course of the stream but with as many problems as this causes each year, I think moving forward these things should just be given out to everyone who has an active account automatically. Most people would still stream the event and would probably enjoy it more since they aren't panicking about drops. The interactivity this year was pretty fun but every time this happens it leaves a bad taste in the communities mouth. 3 Link to post Share on other sites
(PSN)Zerokiryu1701 30 Posted August 4, 2020 Share Posted August 4, 2020 (edited) 6 minutes ago, (PS4)Phyrexian_Augur said: From the Twitch Drops section of the Support site: "While support cannot add any Twitch Drop items to player accounts manually, we can help you confirm the Twitch link is working on both ends for future drops. If you have trouble receiving Twitch drops please UN-link your Twitch and Warframe accounts from BOTH ENDS. It is very important you disconnect both sides, not just one side." Verified my accounts are linked with my platfrom and Warframe, yet I received nothing and looks like a ticket won't help... In the same boat. I have the ducats from Thursday's stream, The gun from Pre-show but no Hydroid and I was watching the entire time. I have a feeling we'll receive an update in a few hours once shyte really hits the fan after people get home from work, see the "all rewards sent" bullshyte and then NO DROP. Edited August 4, 2020 by (PS4)Zerokiryu1701 Link to post Share on other sites
(XBOX)AccursedVenom 0 Posted August 4, 2020 Share Posted August 4, 2020 On 2020-08-02 at 7:24 AM, [DE]Rebecca said: First: They are still going - just slowly and safely for our servers! Thank you for your patience - if your accounts were correctly linked, you should have your Athodai and/or Hydroid Prime depending on what you watched! Just a matter of time! Because of our record-breaking stream traffic, the Drops are going slower than we expected. But they are going - we are watching them fulfill hour by hour as we speak.HOWEVER - due to the demand for Hydroid Prime, we are going to safely modify the drop script to also prioritize the finale of the day. As the drops are run chronologically, we would be waiting a while for the full day to finish (especially considering traffic). We will keep you posted as progress is made! EDIT: We are about halfway through Hydroid Prime Drops - still chuggin! EDIT 2: We expect drops to finish today but will keep updating! EDIT 3: All DONE! All eligible drops have been sent out! Watched the stream from 5-6 when hydroid it was mentioned to watch for 30 minutes to get him. Haven’t received him yet. Got staff skin and statue at end of stream. Probably missed out on pistol but I should be getting hydroid, correct? Link to post Share on other sites
(PSN)SuddenEvil 27 Posted August 4, 2020 Share Posted August 4, 2020 I watched the stream for 5 hours and received nothing. Everything is linked. I even got the twitch prime items. No handcannon or hydroid. Link to post Share on other sites
(PSN)blackbeltdude7 456 Posted August 4, 2020 Share Posted August 4, 2020 I got the hand cannon and the staff skin, but not Hydroid or the statue. 😞 Link to post Share on other sites
Alice-11thDivision 0 Posted August 4, 2020 Share Posted August 4, 2020 Got everything but the necramech statue despite the fact that i was in the same Tennocon relay with my mate whom got it. Any way to get it ? Link to post Share on other sites
(PSN)Lollybomb 1,036 Posted August 4, 2020 Share Posted August 4, 2020 Same as a lot of other people. Got the 500 ducats from the Thursday stream so I know it's linked properly (unless it conveniently broke in the intervening day and a half) but no gun, no Hydroid. Watched just about the entire stream, participated in the trivia contest, got the prompt to submit my email address, nothing from that either. Link to post Share on other sites
(NSW)covan12 7 Posted August 4, 2020 Share Posted August 4, 2020 didnt receive anything and ive checked and rechecked everything its all linked, how did i not receive anything? Link to post Share on other sites
(PSN)Phyrexian_Augur 22 Posted August 4, 2020 Share Posted August 4, 2020 4 minutes ago, (PS4)Zerokiryu1701 said: In the same boat. I have the ducats from Thursday's stream, The gun from Pre-show but no Hydroid and I was watching the entire time. I have a feeling we'll receive an update in a few hours once shyte really hits the fan after people get home from work, see the "all rewards sent" bullshyte and then NO DROP. Same, got ducats during community stream and just rechecked and verified link. I'm submitting a ticket anyway. Link to post Share on other sites
(PSN)NLeon_ 0 Posted August 4, 2020 Share Posted August 4, 2020 Still no hydroid 😔 Link to post Share on other sites
Court_Joker 150 Posted August 4, 2020 Share Posted August 4, 2020 Are all the trivia prizes out aswell? I've gotten everything so far bar those. Ik it says all drops are done, but iirc there was a different system in place for the trivia. I just don't want to lose my prize Link to post Share on other sites
(XBOX)Bishop ECL 412 2 Posted August 4, 2020 Share Posted August 4, 2020 I got 500 Ducats on Thursday, I got the Athodai and the staff skin on Saturday. I was also in the Tennocon relay on Xbox and got taken for the ride, while being logged into Twitch on mobile. However, I did not get the email prompt after the quiz and I did not get Hydroid Prime. This is my first Tennocon and the show was good, but those issue of not getting all the drops it's very disappointing. Are we supposed to file a support ticket? Link to post Share on other sites
(PSN)damnation78 0 Posted August 4, 2020 Share Posted August 4, 2020 13 minutes ago, (PS4)Phyrexian_Augur said: From the Twitch Drops section of the Support site: "While support cannot add any Twitch Drop items to player accounts manually, we can help you confirm the Twitch link is working on both ends for future drops. If you have trouble receiving Twitch drops please UN-link your Twitch and Warframe accounts from BOTH ENDS. It is very important you disconnect both sides, not just one side." Verified my accounts are linked with my platfrom and Warframe, yet I received nothing and looks like a ticket won't help... So this means if you haven't gotten an item by now, you won't be getting it? Link to post Share on other sites
Kakae1459 7 Posted August 4, 2020 Share Posted August 4, 2020 Just now, (PS4)damnation78 said: So this means if you haven't gotten an item by now, you won't be getting it? Seems so, it’s probably a bot but I’m guessing DE wanted to rush it and made mistakes in the code for the twitch rewards. 1 Link to post Share on other sites
(XBOX)AlfaLead56 0 Posted August 4, 2020 Share Posted August 4, 2020 On 2020-08-02 at 12:24 PM, [DE]Rebecca said: First: They are still going - just slowly and safely for our servers! Thank you for your patience - if your accounts were correctly linked, you should have your Athodai and/or Hydroid Prime depending on what you watched! Just a matter of time! Because of our record-breaking stream traffic, the Drops are going slower than we expected. But they are going - we are watching them fulfill hour by hour as we speak.HOWEVER - due to the demand for Hydroid Prime, we are going to safely modify the drop script to also prioritize the finale of the day. As the drops are run chronologically, we would be waiting a while for the full day to finish (especially considering traffic). We will keep you posted as progress is made! EDIT: We are about halfway through Hydroid Prime Drops - still chuggin! EDIT 2: We expect drops to finish today but will keep updating! EDIT 3: All DONE! All eligible drops have been sent out! Still haven’t gotten my Twitch drops was in stream all day with my account linked. Got the rewards for being in the Relay. My Twitch is alfalead56 Link to post Share on other sites
(PSN)Brandon30229_ 0 Posted August 4, 2020 Share Posted August 4, 2020 My Twitch Account was linked and I only got the hand cannon even tho I watched the entire stream. Any ideas? Link to post Share on other sites
(NSW)covan12 7 Posted August 4, 2020 Share Posted August 4, 2020 as long as the cannon can b gotten in the game i suppose im fine.... incredibly irritated tho Link to post Share on other sites
(PSN)DragonKiller922 0 Posted August 4, 2020 Share Posted August 4, 2020 (edited) I still have not received my Athodai, And my friend has still not received his hydroid. I have about a 2 hour screen recording of my watching the stream (I watched the stream on my phone with the official twitch app) and so did my friend, he joined at about 2:30 and I was there from the start during the stream countdown all the way to the end, I got my staff and Statue but still I have not received my Athodai My account was linked and has been because I was receive twitch drops even before tennocon for watching the streams, I’m kind of just aggravated at the fact that they say they’re done and Me nor my friend have completely received our drops, I re-loaded the game about 3-5 times, checked my inventory, and checked my arsenal. And still no Athodai same with my friend. His PS4 Username is shadowclaw657 and we still haven’t gotten our drops so if you could fix this, that would be greatly appreciated. Both of us have patiently been waiting since tennocon and tennolive ended. So please if I can get my Athodai and he can get his hydroid that would greatly appreciated. Thanks (Forgot to mention he got his Athodai but didn’t get hydroid, I got hydroid but didn’t get Athodai) (Also it’s only about 2hrs because my phone ran out of space) -DragonKiller922 (PS4) Edited August 4, 2020 by (PS4)DragonKiller922 Needed to add an image Link to post Share on other sites
(XBOX)AlfaLead56 0 Posted August 4, 2020 Share Posted August 4, 2020 Didn’t even get the hand canon Link to post Share on other sites
(XBOX)Erbalicous 1 Posted August 4, 2020 Share Posted August 4, 2020 I got the gun, but still no Hydroid 😞 Link to post Share on other sites
(PSN)partyboy_Malik 0 Posted August 4, 2020 Share Posted August 4, 2020 Although I didn't get the drops tennocon 2020 and the panels was pretty awesome, the hydroid trailer had me hyped for the deluxe and the new helminth changes gave me so many ideas for warframe build that i am dying to try out. 😁 Link to post Share on other sites
![[DE]Rebecca](http://content.invisioncic.com/Mwarframe/pages_media/1_PlayerAvatarsInkary.png){kind=avatar}
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