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TennoTrivia Rewards


CitizenV

Question

Posted

Did anyone else never receive any email with the reward code?

And to preemptively answer questions I'll probably be asked: Yes, I entered my email into the pop-up box. And also, yes, I submitted a support ticket before the deadline and got confirmation that it was forwarded to the team handling the issue.

6 answers to this question

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Posted
4 hours ago, CitizenV said:

Did anyone else never receive any email with the reward code?

And to preemptively answer questions I'll probably be asked: Yes, I entered my email into the pop-up box. And also, yes, I submitted a support ticket before the deadline and got confirmation that it was forwarded to the team handling the issue.

i didn't get my code right away an contacted DE support an got my code like a week later

Posted

They have cleaned their hands. I have received a message today saying that they won't sent more messages and they won't wont do anything else: "Please note that we're unable to provide the rewards for players who were unable to receive the email after the final batch was sent out."

 

 

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