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Support ticket issue


FlatLineTheory

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So my wife cannot access her account. its been two about 1.5 years since shes played. And for some reason she cant access her account. I contacted Support but the best they gave was  "the account holder needs to make a support ticket." Thats great and all but you NEED TO BE SIGNED IN TO MAKE ONE. Which obviously she cant do. so does she need to make a new account and do a support ticket or what bc im just trying to play some warframe with my wife.

sorry if this isnt the place for this. i have nowhere else to look for support.

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