Game soft locks it self after visiting the Helminth room

[JackHargreav]

Not everytime but rather ofyen if I sit into the Helminth chair and than I try to open my arsenal the game ends up loading infinitely.

I'm not going into the arsenal via the esc>arsenal shortcut. I walk up to it, activate it end it gives me an infinite loading screen.

[[DE]Linkski]

On 2020-09-21 at 9:23 AM, JackHargreav said:

Not everytime but rather ofyen if I sit into the Helminth chair and than I try to open my arsenal the game ends up loading infinitely.

I'm not going into the arsenal via the esc>arsenal shortcut. I walk up to it, activate it end it gives me an infinite loading screen.

Unfortunately, we're having a difficult time reproducing this issue. Have you tried verifying your download cache in the Warframe launcher? If not, you might want to give that a try by clicking on the little cogwheel at the corner of the launcher.

If verifying doesn't help, then can you please send us a copy of your Warframe log files? You'll want to reproduce the issue first, then close the game, and return to the settings screen that you went to when you verified your download cache. Click "Get Logs", and once you have the files, you can attach them in a support ticket. Thanks!

[JackHargreav]

3 hours ago, [DE]Linkski said:

Unfortunately, we're having a difficult time reproducing this issue. Have you tried verifying your download cache in the Warframe launcher? If not, you might want to give that a try by clicking on the little cogwheel at the corner of the launcher.

If verifying doesn't help, then can you please send us a copy of your Warframe log files? You'll want to reproduce the issue first, then close the game, and return to the settings screen that you went to when you verified your download cache. Click "Get Logs", and once you have the files, you can attach them in a support ticket. Thanks!

Thanks I will try that out!