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Over a month, and you still haven't restored my Arcgun Deployer -- no way to make or get another in game


Rygan_Nightwalker

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I don't know what's going on in your support department. I get it, new release, you guys have been busy. But the bug relating to Arcgun Deployer/Arcgun Launcher gear going missing apparently is an old one. I was away from the game due to a wrist injury, liked what I saw coming, dumped a bunch of money on the prime access and vault because I like you guys and genearlly like the community in Warframe... and then I see a new gear item, Op-Link is now sitting in the same slot my arcwing launcher was... and now I have no arcwing, and no arcgun deployer. I built a new Arcwing Launcher, but there is no way to make a new arcgun deployer-- even after running the profit taker stage 3 mission again. 

 

This is exceptionally frustrating, and I've been waiting a month for you guys to fix something your bug destroyed sometime when I was inactive. 

 

In the future, you should make all quests that award gear perform a check to see if the gear is missing in the player's inventory, and re-award it if it is gone. This will at least give players a chance to restore missing gear without having to wait on support which has done an amazing job of making me feel like a valued customer over the past 6 weeks.

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9 hours ago, Rygan_Nightwalker said:

I don't know what's going on in your support department. I get it, new release, you guys have been busy. But the bug relating to Arcgun Deployer/Arcgun Launcher gear going missing apparently is an old one. I was away from the game due to a wrist injury, liked what I saw coming, dumped a bunch of money on the prime access and vault because I like you guys and genearlly like the community in Warframe... and then I see a new gear item, Op-Link is now sitting in the same slot my arcwing launcher was... and now I have no arcwing, and no arcgun deployer. I built a new Arcwing Launcher, but there is no way to make a new arcgun deployer-- even after running the profit taker stage 3 mission again. 

 

This is exceptionally frustrating, and I've been waiting a month for you guys to fix something your bug destroyed sometime when I was inactive. 

 

In the future, you should make all quests that award gear perform a check to see if the gear is missing in the player's inventory, and re-award it if it is gone. This will at least give players a chance to restore missing gear without having to wait on support which has done an amazing job of making me feel like a valued customer over the past 6 weeks.

You have my condolences because you have to deal with DE itself. I wish you the best. 

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