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Action Required! Clans Founders and Clans Being Deleted


(PSN)AfroThugg

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Hello DE 

24 hours ago, I received grave news that my fellow clan leaders and clan founder was banned from my clan. I'm the clan leader in The BloodySins.

I logged on to receive troubling news that man clan founders within the Legion of Deadly Sinners 30+ clan Alliance where being banned/suspended. I also, received more troubling news that clans leaders from within these clans were also being banned/suspend until January 2035. This is very disconcerting and would like to know what’s going on?

How can clan founders and leader as well clan members randomly get banned/suspended? I also, received more troubling news that clans within the alliance are facing clan members being auto removed from the clan without explanation or any acknowledgement.

I also, was told that your support desk doesn’t seem to care that this is affecting many of your loyal users within alliance.

Randomly banning people, who haven’t even been online, who are then subjected to this mess of being banned without any acknowledgment, is atrocious. Also, the following clans Ancient Tenno Scum, Squioids, Asylum Society and clan members are reporting they have members being auto kicked from clan. Very concerning, the day one Clan Ancient Tenno Scum 

1. Why is this happen?
2. Why are you guys not addressing this ASAP, in all the many support ticket request you have received? 

3. We have over 20 clan founders this is affecting and numbers+ clan members from all clans within the alliance, can this please be escalated? 

 

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I am the founder of Asylum Society (Shirasaya-X) for 3 years I have not done anything to violate end user agreement. Yet, I was banned by the system until 2035. My clan (Asylum Society) has been around for 3 years and as of my banning, my clan is being systematically destroyed by hemorrhaging members. Members found themselves booted from the clan even the admins. Please resolve this. 

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As the Co Alliance Founder, I am extremely baffled by what has transpired and DE lack of action on this matter.

They seem to not care about it’s end-users and seem to have some type of vendetta against us or something.

I haven’t logged on in a few days duets school and work. I received very disconcerting reports on how clan founders/leaders/ and clan members within the alliance are being Auto Banned for no reason. They say every ban is for a reason, but they’re aren’t telling my clan members and alliance members anything.

I asked every clan founder/leader/member and clan being affected within my alliance to go to warframe.com/support and put submit a ticket with their zen desk who seems to be ignoring end-users response.

DE is not responding to the numbers tickets made on this matter, this is absolutely god awful and I can’t seem to understand the reasoning behind this. Clan mates and alliances mates are in disbelief.

This is affecting day one clans, which are currently, being faced with their member being auto kicked from their clans and resulting in the clan getting deleted. How on earth can you deleted a who clan , something it took these players years to build.

DE is currently, Auto Banning over 20+ clan founders/leaders within the alliance, no telling how many users have been banned within the alliance.

Our alliance has always upheld and followed DE’s Terms & Conditions and their EULA. So again this is very tragic and very very bad on their behalf in doing this.

DE needs to respond to our tickets and get to the bottom of this ASAP, because to be so cavalier when people have spent so much money, time, and enjoyment on their game to end with the result of being banned, clan members and clans getting deleted, is absolutely no way a gaming studios should behave and treat its community.

I would like the know the following:

1. Why is this happen?
2. Why DE is not addressing this fast?
3. Why the current clan leader left in the clans currently is being faced with their hierarchy permission removed by DE, where they cannot continue to manage the clans in the absents of this ban they have placed on everyone?
4. Why they seem to be so cavalier in their decision and why don’t they seem to care about this matter?

[De]Bear Why do you keep removing my post when there're so many members being affected by this? Your support staff is not helping!! Escalate this instead of trying to sweep this under the rug please. ITS BEEN 48 hours.

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