Featured Comment [DE]Tim 93 Posted November 22, 2020 Featured Comment Share Posted November 22, 2020 感谢大家的耐心等待，我们还在继续调查这个问题。如果您想更改您的电子邮件地址，请访问下面的链接发送客服单给我们，以便我们进一步协助您： https://digitalextremes.zendesk.com/hc/zh-cn/requests/new 客服单类别请选择：我的账户 >> 更新账户相关信息 1 Link to post Share on other sites
VJadeForesT 0 Posted November 22, 2020 Share Posted November 22, 2020 我也是无法顺利接收邮件，昨天中午的登陆请求，晚上11点发来了。。。。。 Link to post Share on other sites
Terry-lio 0 Posted November 22, 2020 Share Posted November 22, 2020 昨天早上我就发工单了，到现在也没帮我解决啊 Link to post Share on other sites
meng1458 3 Posted November 22, 2020 Share Posted November 22, 2020 工单已经发送。啥时候能解决问题啊？ Link to post Share on other sites
xyx0406 0 Posted November 22, 2020 Share Posted November 22, 2020 2020/11/21 AM9点04分 , Gang66 说: 我也是啊 非常着急 QQ邮箱接收不到验证码。。 无法登录游戏，无法改变接收邮箱。。绝望 Link to post Share on other sites
Greed_WU 0 Posted November 22, 2020 Share Posted November 22, 2020 更改密码收不到邮件，等收到邮件已经是十几个小时之后的事了，现在还出了新警报，希望快点解决，不要让一批玩家错过！ Link to post Share on other sites
yawen8 1 Posted November 22, 2020 Share Posted November 22, 2020 据猜测，国际服更新了，担心流失国服玩家，国服封外服的IP了。 Link to post Share on other sites
meng1458 3 Posted November 22, 2020 Share Posted November 22, 2020 工单已经发送给客服了， 1小时过去了，了无音讯。 贵公司员工这是下班了吗？ 2 Link to post Share on other sites
yawen8 1 Posted November 22, 2020 Share Posted November 22, 2020 什么时候能解决啊，在线等 Link to post Share on other sites
Greed_WU 0 Posted November 22, 2020 Share Posted November 22, 2020 好像有时差，估计在睡觉 Link to post Share on other sites
brs76 0 Posted November 22, 2020 Share Posted November 22, 2020 收不到验证码啊啊啊啊 Link to post Share on other sites
Arenfps 0 Posted November 22, 2020 Share Posted November 22, 2020 发了工单，但现在陆续收到的都是昨天发的邮件 Link to post Share on other sites
sherlock1076 0 Posted November 22, 2020 Share Posted November 22, 2020 回复了客服的信息，但是验证码依旧延迟了 Link to post Share on other sites
kingburte 0 Posted November 22, 2020 Share Posted November 22, 2020 我是昨天晚上9点10点发的验证码然后刚才我手机响起来了。中间隔了将近12个小时。之前是没上班吗。是所有验证码都要人工发吗？ Link to post Share on other sites
Singx 6 Posted November 22, 2020 Share Posted November 22, 2020 几个小时才收到验证码，收到的时候已经用不了了 Link to post Share on other sites
Forgiveandforget 0 Posted November 22, 2020 Share Posted November 22, 2020 这次真的恶心到我了 真的 Link to post Share on other sites
Singx 6 Posted November 22, 2020 Share Posted November 22, 2020 算了，弄了几天都上不了游戏。。。别玩了，去玩别的游戏吧。。。 Link to post Share on other sites
Singx 6 Posted November 22, 2020 Share Posted November 22, 2020 DE的员工没有能力处理这个问题。 开除了吧 1 Link to post Share on other sites
zydalao233 0 Posted November 22, 2020 Share Posted November 22, 2020 不是吧不是吧，这么久还没好emm，你们加油吧！ Link to post Share on other sites
meng1458 3 Posted November 22, 2020 Share Posted November 22, 2020 4小时了。客服没回复。没救了。 Link to post Share on other sites
yawen8 1 Posted November 22, 2020 Share Posted November 22, 2020 能登录了吗 这。。。 1 Link to post Share on other sites
de1998 0 Posted November 22, 2020 Share Posted November 22, 2020 Excuse me, it takes a long time to apply to change the email address. Why did someone submit an application later than me and change the email address earlier and faster than me? Did I provide something wrong? Link to post Share on other sites
yawen8 1 Posted November 22, 2020 Share Posted November 22, 2020 感谢楼上。我已经提交了表单，现在还在等结果。 Link to post Share on other sites
meng1458 3 Posted November 22, 2020 Share Posted November 22, 2020 2 hours ago, yawen8 said: Thanks upstairs. I have submitted the form and I am still waiting for the result. Don't wait anymore, I have a ticket for more than 3 o'clock this afternoon. Link to post Share on other sites
dami30 0 Posted November 22, 2020 Share Posted November 22, 2020 qq邮箱收不到验证码 Link to post Share on other sites
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