Jump to content
General Bug Report Guidelines - Please Read ×

I can't buy a gift for platinum


Aragami_Ninja

Recommended Posts

Hello everyone!

 I currently have 1509 platinum coins in my game account. I can buy something for myself (verified), but I can't buy anything as a gift. The system says I don't have enough platinum. Why? The problem was discovered about a month ago.

Has anyone ever encountered such a thing?

Link to comment
Share on other sites

20 hours ago, Aragami_Tenno said:

I currently have 1509 platinum coins in my game account. I can buy something for myself (verified), but I can't buy anything as a gift. The system says I don't have enough platinum.

Where did your 1509 platinum came from? Reward?

There are 2 types of platinum.

Purchased platinum: They are tradable and can gift.
Free and rewarded platinum: Can't trade, and can't gift.

More information on number 3: https://digitalextremes.zendesk.com/hc/en-us/articles/200092259-Trading-FAQ-Safe-Trading-Tips

The game fails to show free-platinum and purchased-platinum, and only show combined platinum. I guess the only way to know how much platinum which are purchased / tradable is to trade with other person to see how much platinum can be placed and probably do not accept the trade with so much platinum is placed.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...