[DE]Helen Posted June 3, 2021 Share Posted June 3, 2021 Hey Tenno, Support has received reports that purchases made today through our website have not been appearing in your inventories. You’re entitled to the items you’ve purchased, and we'll make sure they arrive in your accounts! There is a communication error between our servers and our payment provider. We’re working right now to have that resolved. Once communication is back online, we’ll let you know right away what the next steps are to get your purchases in your inventories. I will keep you posted in this thread! Link to comment Share on other sites More sharing options...
[DE]Helen Posted June 3, 2021 Author Share Posted June 3, 2021 We've disabled credit card and PayPal payment options at warframe.com until we can restore communication with our payment provider and correct the current delayed transactions. We’ve also confirmed that Steam, GPay, AmazonPay, and KarmaKoin are unaffected by this issue! Tenno who make purchases through those avenues will see their items correctly appear in their inventories. Link to comment Share on other sites More sharing options...
Eymen_Koksal Posted June 3, 2021 Share Posted June 3, 2021 F Link to comment Share on other sites More sharing options...
NenixusPrime Posted June 3, 2021 Share Posted June 3, 2021 Sad Link to comment Share on other sites More sharing options...
zZPoineZz Posted June 3, 2021 Share Posted June 3, 2021 :( Link to comment Share on other sites More sharing options...
DarkySFW Posted June 3, 2021 Share Posted June 3, 2021 dang Link to comment Share on other sites More sharing options...
---MerMat--- Posted June 3, 2021 Share Posted June 3, 2021 Same issue with purchased gifts. Its been in the game for about a week now and support seems to not give it much thought, sadly. I've given several gifts to people I know personally, and they never received it, same with me receiving the gifts they sent, its only the first gift, if they send another then the second and every gift after that goes trough normally Edit: Clarification Link to comment Share on other sites More sharing options...
BubbaHaynes_3307 Posted June 3, 2021 Share Posted June 3, 2021 Does Steam paying Still Work? Link to comment Share on other sites More sharing options...
Mishfad Posted June 3, 2021 Share Posted June 3, 2021 While not an issue for me what will Tenno that had discounts from their login rewards have them extended? Link to comment Share on other sites More sharing options...
Lionroars Posted June 3, 2021 Share Posted June 3, 2021 Thank you Helen, I appreciate your getting back to me so quickly. Also, thank you for letting me know what was going on. I look forward to resolving this issue. Sincerely, Lionroars Link to comment Share on other sites More sharing options...
Yakitory Posted June 3, 2021 Share Posted June 3, 2021 I bought 1000 plat with 75% daily reward discount via Steam and I haven't received the platinum yet. That was more than 10 hours ago. Hopefully they come in my account in the next 2 days.. Link to comment Share on other sites More sharing options...
Nexus_Emperor Posted June 3, 2021 Share Posted June 3, 2021 ok Link to comment Share on other sites More sharing options...
[DE]Rebecca Posted June 4, 2021 Share Posted June 4, 2021 This is now fixed for those who made purchases on the warframe.com website - please make a ticket if you do not have your expected purchase. Link to comment Share on other sites More sharing options...
![[DE]Helen](http://content.invisioncic.com/Mwarframe/monthly_2017_06/590e937e598f2_Helen-Icon.jpg.0ac6d3d86c1d48f3f3e1a035344ab87a.thumb.jpg.d2225fb0dcd980f081ddddbf46458072.jpg){kind=icon}
Recommended Posts
Archived
This topic is now archived and is closed to further replies.