[DE]Rebecca Posted July 6, 2021 Posted July 6, 2021 Tenno! I'll keep this short and sweet so the main points stand out: - We are adding the 'Waverider's Heart Decoration' to the Riptide Supporter Pack Server-side on all platforms (Nintendo Switch soon when it launches there). Currently, this item is only available in the Platinum Bundles on Purchase (or Gift). This should be done today or tomorrow. - We will run a script tomorrow for anyone who has already bought the Riptide Pack. - This was a complete oversight that just didn't click to include in the Support Packs, but we are rectifying it. Cheers, Tenno!
Zahnrad Posted July 6, 2021 Posted July 6, 2021 Hey neat, I may have done a thing! Thank you Rebecca and the team at DE!
Zahnrad Posted July 6, 2021 Posted July 6, 2021 Oh uh, sorry to be a bother but I just realised looking again that Yareli's alt helmet isn't included as part of the Support packs. Is that intentional?
DrinkingRock Posted July 6, 2021 Posted July 6, 2021 Alt helmet also isn't included. That's unfortunate. Edit: Just completed the quest. Did not receive the bonus Riven mod. Also, I was going to co-gift the plat version to my friend so we both got 2 decos; I cannot receive the pack as a gift and burned my plat.
(XBOX)Dr von Joystick Posted July 6, 2021 Posted July 6, 2021 Great i already bought both packs to get everything..😒
Francois878_TTV Posted July 6, 2021 Posted July 6, 2021 Can people who already bought the Waverider collection get a refund then?
led2012WF Posted July 7, 2021 Posted July 7, 2021 6 hours ago, DrinkingRock said: Alt helmet also isn't included. That's unfortunate. Edit: Just completed the quest. Did not receive the bonus Riven mod. Also, I was going to co-gift the plat version to my friend so we both got 2 decos; I cannot receive the pack as a gift and burned my plat. same? just finished the Yareli quest, no riven on the inbox message
(PSN)Machote777 Posted July 7, 2021 Posted July 7, 2021 hace 17 horas, [DE]Rebecca dijo: Tenno! I'll keep this short and sweet so the main points stand out: - We are adding the 'Waverider's Heart Decoration' to the Riptide Supporter Pack Server-side on all platforms (Nintendo Switch soon when it launches there). Currently, this item is only available in the Platinum Bundles on Purchase (or Gift). This should be done today or tomorrow. - We will run a script tomorrow for anyone who has already bought the Riptide Pack. - This was a complete oversight that just didn't click to include in the Support Packs, but we are rectifying it. I sended a ticket to support to ask for the 595 plat refund Dont alarm now i ll buy the Riptide pack How much time is it going to be live?
Zahnrad Posted July 7, 2021 Posted July 7, 2021 2 minutes ago, (PSN)Machote777 said: I sended a ticket to support to ask for the 595 plat refund Dont alarm now i ll buy the Riptide pack How much time is it going to be live? Already live. I got it today and have the decoration. Not got her alt helm, though that can be handled with the Nightwave system.
Fraggoth Posted July 7, 2021 Posted July 7, 2021 4 minutes ago, Zahnny said: Already live. I got it today and have the decoration. Not got her alt helm, though that can be handled with the Nightwave system. Will you get the Riven after the quest if you get the Supporter pack?
Zahnrad Posted July 7, 2021 Posted July 7, 2021 Just now, Fraggoth said: Will you get the Riven after the quest if you get the Supporter pack? Uh, I haven't checked it out yet but I'd say probably.
Kznrebel Posted July 7, 2021 Posted July 7, 2021 Thanks DE, hopefully you get that script sorted, I already bought them, but I'm not worried, you guys always tend to sort it.
(PSN)Alas_Solares Posted July 8, 2021 Posted July 8, 2021 20 hours ago, led2012WF said: same? just finished the Yareli quest, no riven on the inbox message Same, bought riptide pack and finished the quest and got no riven
SnokyoDrift Posted July 8, 2021 Posted July 8, 2021 Yep purchased pack, no riven, and I'm in the boat waiting for the hot fix script for the heart decoration. They will get it sorted.
(PSN)jockhotty Posted July 10, 2021 Posted July 10, 2021 Well I have a combo of all these issues but waited in hopes of a fix. But it seems it has not, is there a post that brought this forward or do I have to conract support.
Francois878_TTV Posted July 10, 2021 Posted July 10, 2021 1 hour ago, (PSN)jockhotty said: Well I have a combo of all these issues but waited in hopes of a fix. But it seems it has not, is there a post that brought this forward or do I have to conract support. I put in my support ticket on Tuesday for a refund and have yet to hear back.
Voltage Posted July 25, 2021 Posted July 25, 2021 Any comment on the Yareli Physalia Helmet not being included with the (rather expensive) paid Supporter Packs while it is included in the in-game collection? This is clearly an oversight given that the Waverider's Heart Decoration was not caught before the update went live either. Having multiple bundles is fine, but $40 USD should absolutely include everything the in-game Platinum bundle offers when almost every item overlaps between these bundles.
(PSN)jockhotty Posted July 25, 2021 Posted July 25, 2021 Well , I feel cheated as well, I bought Yareli bundle after looking everywhere to see if there was a supporter pak. There wasnt, so I did the mission to feed her to the helmith, the SUPRISE supporter pak. Then I wasnt recognized for Riven w the correction scrip they ran. Of course that may be rectified w the support ticket but it still feels like i wass cheap cheated both plat and cash.
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