I'll keep this short and sweet so the main points stand out:
- We are adding the 'Waverider's Heart Decoration' to the Riptide Supporter Pack Server-side on all platforms (Nintendo Switch soon when it launches there). Currently, this item is only available in the Platinum Bundles on Purchase (or Gift). This should be done today or tomorrow.
- We will run a script tomorrow for anyone who has already bought the Riptide Pack.
- This was a complete oversight that just didn't click