Blake666 Posted August 26, 2021 Share Posted August 26, 2021 your app I can't login because it won't send me the freaking email... I thought this was meant to of been fixed by now Link to comment Share on other sites More sharing options...
[DE]Tyrone Posted August 27, 2021 Share Posted August 27, 2021 Hello @Blake666, Thank you for taking the time to provide feedback and sorry to hear you're unable to log into the companion app. This is often caused because email issue and not the app its self. If you create a support ticket, the Support team can help investigate the cause and find a resolution for you. Thanks for your support. Link to comment Share on other sites More sharing options...
Blake666 Posted September 12, 2021 Author Share Posted September 12, 2021 On 2021-08-27 at 12:10 PM, [DE]Tyrone said: Hello @Blake666, Thank you for taking the time to provide feedback and sorry to hear you're unable to log into the companion app. This is often caused because email issue and not the app its self. If you create a support ticket, the Support team can help investigate the cause and find a resolution for you. Thanks for your support. already done that they advised me to post on here. also I don't have issues with getting news letters from you guys or thank yous for buying platinum... defo your app issue Link to comment Share on other sites More sharing options...
[DE]Tyrone Posted September 13, 2021 Share Posted September 13, 2021 Hello, @Blake666, I see that your ticket was responded to. Would you be able to create another one to the technical category and select Mobile App? I will ensure you receive the proper assistance with this issue so you can log in. Thank you. Link to comment Share on other sites More sharing options...
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